Spadger

I never ended up getting any tracking updates, still hasn't fulfilled my order request, I'm admittedly a bit impatient at times but it's been thirteen days since I've placed my order and they still haven't charged my debit card.

My son worked odd jobs for quite a while to buy this hoverboard only to finally get it but can't rid

Hi I haven't had news on my order I have emailed them multiple times they state they ship within 2-4 days and I haven't even gotten a shipment confirmation or anything just a receipt. I contacted my credit card company for help and I'm waiting for them to give us more details.

Just terrible customer service... zero phone number... no returned emails. They just fkn suck

I purchased a spadger electric skateboard about a year ago from today, maybe late June 2019. I liked the fact that the board lit up with lights very different than any board that I have had. Unfortunately, the lights lasted only about a week, maybe two. I tried to reach customer service but never a response about the light situation. So I said ok, at least the board rides pretty good. Not the best ride but it was ok. Then I took a spill and my remote control broke so I put the board up for a while and rode my other electric skateboard brands because i knew customer service was not gonna help. I rode the board for maybe 2 months before putting up. 10 months later I decide to email spadger again about a replacement remote because the website always says SOLD OUT, no matter what part you needed. Finally It's June 2020, They responded to my email and promised to send a remote. I waited and waited but it never came. They are not professional over at spadger. Eventually, I will find someone to fix my remote so I am holding on to the board for now, before I burn it and put it up as a youtube video.

I ordered a week and a half ago, I sent Spadger an email on where my package was because the UPS site says they haven't picked the item up yet. Spadger's website says 2-4 days delivery. I sent customer service an email and I have yet to hear back from them.

Not satisfied I've been sending email after email and no response after a week they finally tell me they cancelled my order and I still haven't received my money back

My remote that I ordered never came. I reached out to you but I have not received a response. Please let me know when my remote is going to come.

Tried to order a board two times! Both times the payment and order would process only to get emails saying they were out of stock and would be cancelling the order and returning my money. After the first try, I emailed support and received no response. The second order, I used a different card thinking it may have been a banking issue but turns out it was not. Still have no received a response from support regarding what happened with the orders. One star for returning my money..

I placed and order on nov. 20th, received an email on nov 24 th showing shipping label created. I haven't received any updates since.

I placed my order June 8th. I need it my July 5tj for my sons birthday and no one will respond to me

I ordered a remote control and never got it. I emailed the company twice. No response. This needs 100 characters but I don't have anything else to say

My item that I ordered never showed up. UPS tracking is showing there was an issue with getting the product to me and they are contacting the shipper, however I can not get a response from Spadger on where my product is or what we can do. I have reached out MANY times via different methods and am unable to get a response from anyone. High disappointing.

Mi producto nuca llego luego de espera mas día de lo avirtua no y no en tenido repuesta aun
Gracias espero su respuesta pronto

I placed an order and tried to find out more information as to when it was going to ship and what the body was made from. They never responded in any manner to my emails or text messages sent through their site on Facebook. I ordered a different hoverboard from Street Saw located in Las Vegas, Nevada

It has been a week since I ordered a hoverboard for my grandson from Spadger.US and I have gotten nothing from them but a confirmation that I paid for it. Since then I have tried more than once a day to reach them via email and their web site but nothing they have seems to work. If I use my apple computer their web design does not display data using Safari which you need to send a message to them. When I use my Windows computer I get all the "prove your not a robot" questions and at the end it says your not a robot but when you hit send it says "the page your are trying to access is not available" want to keep shopping... Yesterday out of total frustration I signed up for Facebook just so I could try sending them a post on Facebook and I was able to get that to work and I posted 2 messages. Of course Facebook isn't their web site which is why it works. I have gotten nothing back other than this survey on Customer Satisfaction which I rate as a 1 star event based on the extremely poor customer service I have experienced on this transaction. Their web site limited me on what color I could order when I put in the order originally, because they only had 2 of the 4 colors left in stock. After that limitation, the order shows "paid for " on the order query screen but also shows "not fulfilled" which is puzzling and needs an answer as to why. They proudly say we ship in 24 hours and most arrive within 2 to 4 days. To which I say "NOT!"... I am ready to cancel because if trying to buy something from these guys is this difficult, I can't imagine trying to get warrantee service in the future would be like. Their web site is pretty but either it or they sure don't do much on their end to keep a customer happy. If I don't hear from them today I will cancel my order and move to another supplier. Horrible customer service. They need to post a phone number and have a real person answering questions to pull themselves out of their miserable Technology blunder they call a Web Site...

I would have liked to know earlier than 2 weeks if my board wouldn't be able to ship to my location, it would have been more convenient if before I even made the order the website told me it wasn't possible to ship to HI.

I never got my board and I've told u guys before tht I never got my board and since the the time I ordered and till today it stilll hasn't showed up

I ordered product from Spadger on 12:/10 and on 12/23 have still not received product. There is no number on the website or the confirmation email to contact anyone. I've emailed them but not received a reply.

Placed the order on 11/23. It said it would arrive Nov 30. The item still has not shipped. I reached out to the company to find out the status three times and have never received a reply from the company.

I got this email to rate a product you haven't even gotten to ups yet I'm guessing shipping isn't a priority

ORDERED
OID#1021
CHARGED
NEVER SHIPPED
NO COMMUNICATION ABOUT ORDER SHIPPING UPDATES
WILL CANCEL MY CHRISTMAS ORDER call my c. C company and better business bureau also