• Garden statuary in USA

Garden statuary in USA

Overview

Garden statuary in USA has a rating of 4.88 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garden statuary in USA most frequently mention customer service. Garden statuary in USA ranks 17th among Home & Garden Other sites.

  • Service
    4
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1
See all photos
How would you rate Garden statuary in USA?
Top Positive Review

“I love this place!”

Kathleen F.
10/12/23

I have purchased items at the store and online... Love them all and will get more. Highly recommended, you won't be disappointed

Top Critical Review

“Surprised to see package insert instructions from WAYFAIR.”

JANICE C.
7/17/23

Stopping for a fountain for our front yard, decided to go to a statuary specialty store. Saw what we wanted in a catalog. Ordered it. It was delivered in a timely fashion and the delivery company placed it very close to where rupture was going to be. When we were installing it, the item instructions were from WAYFAIR! I looked the fountain up and sure enough…Wayfair has it. $450 LESS. And with free shipping. Not sure if the company sells to Wayfair, but it's rather annoying. The fountain is really nice…color looks a bit off from what we chose, but it's ok.

Reviews (71)

Rating

Timeframe

Other

Thumbnail of user deeptim12
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Really beautiful wall plaques, great workmanship! Arrived perfectly packaged.

Thumbnail of user elizabethp1822
2 reviews
0 helpful votes
April 7th, 2024
Verified purchase

Great experience ordering and receiving. I will definitely be ordering morr!

Thumbnail of user kathleenf1353
1 review
3 helpful votes
October 12th, 2023
Verified purchase

I have purchased items at the store and online... Love them all and will get more. Highly recommended, you won't be disappointed

Thumbnail of user moi15
1 review
3 helpful votes
May 25th, 2023
Verified purchase

The fountain arrived very well packed. The one I got was very heavy to move, but after all the effort it was solid and well worth it. I will say that the instructions told us to position the bottom basin in a way that showed the tube going up off the left side. We turned it around so the tube comes out the back and it looks much better.

Service
Value
Shipping
Quality
Thumbnail of user colind114
1 review
6 helpful votes
November 16th, 2020
Verified purchase

After buying two statues of yours through Amazon which came broken I decided to buy from the source. It came just as fast and in one piece!

Thumbnail of user thomass3810
1 review
2 helpful votes
June 18th, 2023
Verified purchase

We recently received a statue that had been damaged in shipping. As soon as I contacted the company they immediately sent out another without question and no need to return the original. We greatly appreciated their outstanding service

Thumbnail of user anah297
1 review
2 helpful votes
March 5th, 2023

Beautiful water fountains and statuary, and Amazing service. Miguel was very helpful to choose the best color.
Thank you Miguel
Ana H Barrera

Thumbnail of user idwinl
idwin l.
1 review
4 helpful votes
October 2nd, 2023
Verified purchase

I have been trying and looking to get a fountain for months now. Most of the businesses online don't have the communication within the customer service. My experience with StatuaryOnline was amazing and I was able to get help through messages and on video calls in order choose the right fountain in the right color. Once I received it they called me to follow up and make sure that the fountain was set up properly. They helped me through video calls to set up my fountain properly. I highly recommend this company 100% for anybody who's looking at purchasing fountains for the first time. They don't just sell fountains they give you plenty of knowledge and instructions on how to set up and maintain the fountain.

Thumbnail of user roberta1645
1 review
3 helpful votes
May 24th, 2020
Verified purchase

Paint or stain does not match the advertising. Koi don't really show very well in the koi garden.

Thumbnail of user kathleenf1243
1 review
3 helpful votes
April 25th, 2023
Verified purchase

I have been extremely happy with everything I have purchased from this company, in person and mail order. Good stuff.

Thumbnail of user amyg1478
1 review
6 helpful votes
August 2nd, 2022
Verified purchase

I bought 4 Paul's for over the fence. They are so well made and a nice size. They add so much to my home. Absolutely thrilled with my purchase. I had to wait because they were out of stock but ordered as soon as I got notification that they were back in stock.

Thumbnail of user nancyr853
1 review
7 helpful votes
October 26th, 2020

We discovered this website on line while researching fountains for our backyard. This fountain fit our needs really well so we called the owner, Miguel Hernandez, several times asking for more details. He not only answered all of our questions knowledgeably but added other items of interest necessary for the installation of this fountain.
Miguel expedited the delivery so that we could get the fountain in minimal time.

Thumbnail of user steveb1834
1 review
5 helpful votes
April 26th, 2021
Verified purchase

These 2 lions are fantastic! Great shipping and communication! Highly recommend! I will be back for more! Thank You so Much! Steve from Aurora, Ohio.

Thumbnail of user janicec688
2 reviews
0 helpful votes
July 17th, 2023
Verified purchase

Stopping for a fountain for our front yard, decided to go to a statuary specialty store.
Saw what we wanted in a catalog. Ordered it. It was delivered in a timely fashion and the delivery company placed it very close to where rupture was going to be. When we were installing it, the item instructions were from WAYFAIR! I looked the fountain up and sure enough…Wayfair has it. $450 LESS. And with free shipping.
Not sure if the company sells to Wayfair, but it's rather annoying.
The fountain is really nice…color looks a bit off from what we chose, but it's ok.

Thumbnail of user miguelh45
MIGUEL H. – Garden statuary in USA Rep

Hi Janice,
Like you said, you came to a Statuary Specialty Store, We spent time with you in person to find the right Fountain and the right Color, something that the sellers of Wayfair don’t offer because you don’t know who you purchase from. Wayfair is just a platform with thousands of sellers. We offer Customer service. We send videos to our Customers to make sure they choose the right Fountain and color, we offer video calls to make sure they set up the fountain properly. Now there is a lot of people out there trying to make business without understanding how business works. People purchase wholesale products and they mark them only 30%-40% and they don’t make any profit but they have a sale. When you called us and let me know that someone is selling our fountains cheaper on Wayfair I offered you a return for a full refund, you said no because the fountain in Wayfair takes more than two Months to be ship. With us you received your fountain in two weeks. We don’t offer cheap fountains, we offer a Great Customer service. We have 67 Reviews, 65 with 5 stars, 1 with 4 starts and yours. That talks about our Customer service.
Thank you,
Miguel H.

Thumbnail of user janw591
1 review
2 helpful votes
July 29th, 2023
Verified purchase

Fast shipping and the rabbit arrived in perfect condition, Thank you!

Thumbnail of user pennyg169
2 reviews
5 helpful votes
March 12th, 2021
Verified purchase

After weeks if not months of evaluation on fountains, I choose ordering one through Garden Statuary. I was not sure of which fountain color would best fit with my brick and decor. After emailing photos of my area, Miguel sent photos for my review then also called me so I would feel comfortable with my decision. He also gave me suggestions on pad preparation, lighting, and winterizing. I appreciated his personal touch and assurance of longevity with his product. I have placed my order and am giddy with anticipation of receiving my fountain!

Thumbnail of user jillg411
1 review
8 helpful votes
April 18th, 2022
Verified purchase

My statue arrived in a timely manner, fully in tact. It was exactly as pictured. I couldn't have asked for a better experience!

Thumbnail of user shawns566
1 review
5 helpful votes
May 21st, 2021
Verified purchase

I ordered two wall plaques for a friend and she loved them. The website showed the product colors pretty well and the order was easy to place. Shipping time was reasonable and everything arrived intact. There was also a note about colors settling so my friend knew not to wash them. I'll definitely order again.

Thumbnail of user nancyd991
1 review
5 helpful votes
January 8th, 2021
Verified purchase

My purchase was received on time, but unfortunately, it was damaged in transit. Miguel was great! He quickly offered to replace the item or issue a refund. I would not hesitate to order from this Company again.

Thumbnail of user miguelh45
MIGUEL H. – Garden statuary in USA Rep

Thank you Nancy :)

Thumbnail of user karenk2668
1 review
5 helpful votes
July 2nd, 2022
Verified purchase

Ordered this statue for my mother when her cat of 18 years passed away. I talked to customer service and they were very polite and responsive. When I order the cat, it looked exactly as promised and was packed very well. Delivery after the order was placed was very quick.

Thumbnail of user brendaw773
1 review
5 helpful votes
January 25th, 2021
Verified purchase

Very quick delivery of my product, well packaged, very cute nome, cant wait to come shopping in person sometime.

Thumbnail of user dwayneh93
1 review
5 helpful votes
August 28th, 2021
Verified purchase

We were greeted immediately upon arrival and asked if we needed any help. We told the gentlemen that we were looking for a large water fountain and described what we wanted. He told us to go ahead and look around and that if we did not see anything that we liked that he had books we could look through. He helped us look through the book and pointed out a few possibilities. We ended up purchasing one and he helped up with the check out. He told us how long it would take to receive the fountain and how to take care of it. I could not have asked for a better experience. I will definitely come back.

Thumbnail of user jessicas2100
1 review
6 helpful votes
June 9th, 2021
Verified purchase

I was looking for Foo Dogs for my home. I found their site and they had the perfect set! They made it to my home and they are gorgeous! I am so overjoyed with the product, the shipping, everything! I feel very blessed and know they blessings will just keep coming with the addition of my statues!

Thumbnail of user hals47
4 reviews
7 helpful votes
March 3rd, 2020
Verified purchase

We ordered a frog and a pig over the weekend and they arrived at our house on Tuesday! They were packed well, preventing potential breakage. Love the free shipping. Great new additions for our yard with surprising detail. Looking forward to our next purchase.

Thumbnail of user ashat17
1 review
5 helpful votes
April 8th, 2022
Verified purchase

Very prompt and packed the products well for shipping

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Company Representative

Thumbnail of user miguelh45
MIGUEL H.
Owner

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