StyleTribute has a rating of 4.09 stars from 86 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleTribute most frequently mention customer service. StyleTribute ranks 7th among Consignment sites.
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I love the items and they are such a great deal! Always recommend all my friends visiting Singapore to come and shop here. Absolutely love StyleTribute
Beware of this company and never try to sell your luxury items with them. A few years ago they were honest and I was selling my items with them, but since the company was acquired by a new owner called Shiva, they started scamming people. I have all the confirmation of my words in screenshots that I attached to this review. My watches were sold 8 months ago and i haven't seen any payment. They basically stole all the money from the sell pf the watches. Sophie in the customer service and Shiva ( the owner) just keep promising to pay in 2 weeks, and it never happens. Once they even tried to make it seem that they sent me the money via bank transfer but it didn't go through because it is an European bank account. Then I created a Singaporean bank account and they could not invent any excuses anymore so they just stopped answering at all. I am going to start a legal action against them soon. I would start it even earlier but I was not able to go to Singapore sooner. Now the only thing that Shiva writes to me is: Hi Kate. And then silence. Unfortunately, with him Style Tribute turned into thieves. My message to everyone is: beware, they are scammers, don't sell your items with them, especially that cost a lot, as it was in my case.
I love the items and they are such a great deal!
Always recommend all my friends visiting Singapore to come and shop here.
Absolutely love StyleTribute
I had a wonderful experience at the warehouse! The items are well maintained and the staff was extremely helpful. Thank you.
Beware of this company and never try to sell your luxury items with them. A few years ago they were honest and I was selling my items with them, but since the company was acquired by a new owner called Shiva, they started scamming people. I have all the confirmation of my words in screenshots that I attached to this review. My watches were sold 8 months ago and i haven't seen any payment. They basically stole all the money from the sell pf the watches. Sophie in the customer service and Shiva ( the owner) just keep promising to pay in 2 weeks, and it never happens. Once they even tried to make it seem that they sent me the money via bank transfer but it didn't go through because it is an European bank account. Then I created a Singaporean bank account and they could not invent any excuses anymore so they just stopped answering at all. I am going to start a legal action against them soon. I would start it even earlier but I was not able to go to Singapore sooner. Now the only thing that Shiva writes to me is: Hi Kate. And then silence. Unfortunately, with him Style Tribute turned into thieves. My message to everyone is: beware, they are scammers, don't sell your items with them, especially that cost a lot, as it was in my case.
I am seller to use the styletribute platform for a long time. But reasonably that I am faceing they don't payout my slod item on time. E-mail no reply. Try to contact them always no answer. Are they closedown soon? Is the case that the company run bad they start no to make payment to all of the client. Is anyone share same story with me?
Tip for consumers:
is there anyone know where can we complain
Products used:
I am seller
* StyleTribute attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good shopping experience! Thank you to the team! I like the interface and appreciate the CNY discount
I've sold and bought on StyleTribute for about 10 years now. Post pandemic their customer service is horrible- no replies to emails, having to chase payment or payment is not made. They used to be so efficient but it's all gone downhill
Again, my email was not replied. I WhatsApped them to receive an automated response. Twice. Only when I specifically requested that they give me a real answer did I receive a human reply.
Fast and simple. There were descriptions on each product. However it would be better if customers were updated on the delivery and shipping - as in the number of days etc. I didn't receive any news until I emailed and asked.
I received the reply promptly
Varieties and I’m able to take my time to browse n decide
It was unique but unfortunately it was not as I expected. It was rated good but the bag that I purchased was dirty with stains. Anyhow I still keep it as I didn’t want to take the trouble to return.
Varieties and I’m able to take my time to browse n decide
I LOVE the dress I bought from you. As new condition and lightening delivery. Many thanks
I have bought from you before and have been satisfied.
The Valentino dress I bough was wonderful and SO reasonably priced.
I am a big fan of ST but this order wasn't great. First, one item was reimbursed before delivery, with no information about which item it was or the reason. Next, the items were delivered later than usual, a full 10 days after purchase. Finally, I found the quality of the items not as good as usual. One bag (black) was pretty scratched and a pair of Olympia shoes were smelly (damp/mold) and hardened - as if they'd badly taken the water.
I emailed about my slightly disappointing experience but received no answer.
Interesting price range.
I love this company.The items they sell are all amazing & good quality.i also recommends my friends and family member they also love this company products thank you.!
Products ordered. Not shipped for weeks, not even a message.
Then I receive a multiple choice question qhether I received. Clicking no, items were shipped with ~3 weeks delay.
But wrong item delivered. Ofem and the laiting photo do not match.
There is also no longer order history in my page to wven track things.
What is going on? Are you seriously in the business or doing this as a casual hobby?
Replies always belated and sometimes silence
The technology side has glitches. Not working as it should compared to its benchmark sites.
First timer.
I think the experience for online shopping could be better. I prefer shopping physically for style tribute.
I think getting back and replying to emails could’ve been faster. Or at least inform the customer if the delivery is not going to be 7days as stated on the website.
I went there physically to shop with a friend previously.
Love the brand Chloe and I was looking for a cute vintage bag for school/going out. Also the belt design was really cute.
It was a smooth transaction and delivery was prompt. I truly appreciate the updates and I would definitely return for more purchases.
Thank u team!
It was recommended by my sis.
The condition was fairly good.
I'm basically new to style tribute and it's app. I recently got an offer for my item and accepted it by mistake as I did not notice the offer amount was way lower than expectation. As I was unfamiliar with the app, I admit that I made a mistake to 'confirm' offer due to swift fingers.
Wrote to Sophie (customer service) and she commented that she was disappointed in me for wanting to cancel the offer and will not allow me to use their platform if I cancel on them again? Threatening of customers is their business strategy I reckon. But excuse me, it's my first time and I dont think I deserve that kind of treatment as a potential customer.
Happy experience
Good service
Fair price and clear description
Good service
Fair price and clear description
Missed out payments, missed out collection timings, Claudia and her team are just a nightmare to deal with. I've taken back higher value items placed with them as I've lost confidence in this company - erroneous listing details, missed out payments on sold items etc. Thought I'd give them a second chance by arranging for another pickup but that's been mucked up too. Their countless apologies, even with their "vouchers" and "fee waivers" don't make up, it's like dealing with the boy who cried wolf for the 4th time, and then the 5th, and the 6th, 7th, 8th... a real disappointment.
Tip for consumers:
Don't use this site for high value items.
Products used:
Selling and buying pre-loved quality branded clothing, bags and shoes.
Thanks for sharing your feedback and bringing this to our attention. We are sorry your experience didn’t match your expectations.
We are disappointed when we miss the mark. We will use the feedback to make us better and to ensure this doesn’t happen again.
Please let us know if we can help with anything, we would be grateful to receive the opportunity to turn this situation around. We look forward to speaking with you and working towards earning back your business.
We remain at your service, info@styletribute.com / + 65 9159 3853
When paying, I wasn't informed that if returning items, they will be credited and not reimbursed. It clearly states in the website "full reimbursement". I was notified about credit only AFTER I requested to return 2 items that didn't fit.
Your customer service improved, compared to the last time, but still far from being good. It is satisfactory. I wrote a detailed description in my previous feedback.
I want to buy and sell second hand high quality clothes. I am a full believer that we need to stop producing and buying new stuff. StyleTribute addresses this need and I want to support.
It also offers branded items at a reasonable price, which is a big plus.
I wanted to update my work garderobe and had a few pieces in mind.
Great service and Amazing packaging details! Always love buying from them! Repeated customer.
I purchased a Givenchy Antigona in medium size, but received a small size instead. Size is a fundamental property of the product that can be observed just by looking at it. The fact that an incorrect size was sent to me, despite StyleTribute claiming they have a team that checks the product twice, makes me wonder if there is even any check at all. If such an obvious discrepancy is not discovered by the team, I have little faith that the team is adequate to ensure authenticity of the product at all.
Ok good experience. Will consider again. And recommend to my friends.
Nothing to say.
Great. Also discover new items that interest me.
Good quality check.
Like the brand.
Was told one item was unavailable only when i enquired more than a week after the purchase was made. I did not received the delivery. It was put in my raiser and i did not notice the message the delivery person had sent me.
Responsive
Authentic, good styles, new items available
Value-for-money
It was my first time purchasing from Styletribute, and the experience was wonderful!
Not just I could have what I want in a good price, the logistics was fast, product condition was great, and customer support Sophie was very nice.
Thanky you!
StyleTribute, Asia's emerging online luxury fashion resale marketplace. Founded in 2006 and headquartered in Singapore, StyleTribute has grown to be one of the region's most desired online destinations for style-savvy women to buy, sell and connect. Home to over 350 designers and 20,000 unique items, StyleTribute sits on four key pillars: community, protection & authenticity, diversity and sustainability. Community is key at StyleTribute. The infrastructure of our platform was tailor-made for customers to enjoy a transparent peer-to-peer marketplace to seamlessly buy, sell, and connect with likeminded women across the digital spectrum. We ignite social conversation with women who consciously engage in ethical practices and care about the world we live in. Together we harness a community which collaboratively consume the fashion they want.
StyleTribute caters to a wide audience of brand loyalists and first-time fashion lovers with a vast selection of vintage couture and contemporary, in-demand designers with hot-by-the-minute items raking high on the coveted lists of retail institutions. Our design philosophy is simple, we favour style over brand, and quality over quantity. Our team of in-residence curators and merchandisers focus on trend forecasting, styling, branding and creative content focused on emerging and established luxury brands. Transparency breeds trust and we are on a mission to bring trust and fairness to fashion, making great style affordable and accessible to everyone. Together, we can have it all.
As the region's fastest growing specialist marketplace, it is our responsibility to place fashion in the context of the world we live in. StyleTribute takes a bold step in defining the evolution of luxury by creating a collaborative ecosystem through extending the lifecycle of luxury goods. When it's as easy to sell as it is to buy, we reimagine the concept of ownership, focusing on utility rather than possession leaving a smaller ecological footprint in the environment. Act fast and wear your eco-chic badge with pride when you shop and sell on StyleTribute. Statistics have shown that with each product placed on the resale market, an extended life of 9 months with a singular decrease of 30% in carbon, waste and water wastage.
The concept of StyleTribute was brought life by the early concept of what would manifest as StyleTribute's unique perspective, sell what you own and buy what you want. Cashing out your wardrobe to fund your next trend obsession purchase was an ingenious concept that its founders took as their lifelong conquest to achieve. After hundreds of walk-in wardrobe visits and closet-stalking amid the city of Singapore's well-heeled, the humble beginnings of StyleTribute expanded from the simple concept of selling and buying clothing items amid a small network of friends to creating a regional marketplace that specialises in preloved luxury. All in all, saving the environment by minimising our footprint by extending the lifecycle of luxury goods.
Dear Samantha,
Thank you for your feedback. We will speak to Sophie regarding this issue. I am truly sorry for the service you have received.
I agree that we should have been kinder in explaining the issue at hand, especially seeing as you are a new client to StyleTribute.
The make an offer feature is put into place to help both buyers and sellers. We aim to make the StyleTribute experience a positive one for both buyers and sellers. Once an offer is made and the seller accepts or counters the offer, the buyer has 3 days to follow through with the purchase. It can be quite disappointing for a buyer to purchase and pay for an item online and have an order canceled, as I’m sure you have experienced in the past. We aim to do what we can to keep from canceling orders to keep both buyers and sellers happy.
Again I will speak to our team regarding this issue as her communication in this case was not right. This is not how StyleTribute likes to do business. I hope that you will give StyleTribute another chance in the future, as this was a grave error on our part.
Again I truly apologize for this issue at hand.
Kind Regards,
StyleTribute Customer Care