Supermarket Italy has a rating of 4.71 stars from 4,484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service, and great products. Supermarket Italy ranks 1st among Grocery sites.
I have ordered twice plus a e-gift card and everything has been perfect. They have a huge selection of items from Italy and other countries. Quality is wonderful and my perishable items arrived safely and chilled. They take great care in wrapping each item so things don't break or leak. There is no Italian grocery store near me but I grew up with one we visited regularly (my father was 1st generation Italian-American), and I picture that store whenever I'm on the website!
When I first got on the site was offered 10% off, no code provided. When checking out asking for promo code. Then I requested to see GF pasta and other non gluten free pasta shows up and on my last order I accidentally ordered one. Thank God I didn't eat it because I would have been hospitalized. That's how my severe Celiacs disorder is.
I found some hard-to-find items on your site so I'll definitely be back. Only disappointment was the jar of lemons, which was putrid.
I have to compliment you on how well all the items were packed, especially those that were quite breakable. They were bubble wrapped with the utmost care so I was confident everything would be in good condition. I'm sure it was a very time consuming process and I appreciate the effort.
I was searching for the Cipriani Bellini soda, which I found on your site and found other interesting items
Descriptions sounded unique and appealing
I have ordered twice plus a e-gift card and everything has been perfect. They have a huge selection of items from Italy and other countries. Quality is wonderful and my perishable items arrived safely and chilled. They take great care in wrapping each item so things don't break or leak. There is no Italian grocery store near me but I grew up with one we visited regularly (my father was 1st generation Italian-American), and I picture that store whenever I'm on the website!
I was looking for an online site that carried a wide selection of Italian products and was so happy to have found Supermarket Italy. The site has everything I hoped for!
They looked like good quality items with the ingredient lists conveniently located while you are looking at them online. Everything has proven to be delicious and great quality!
I have been a customer of Supermarket Italy for several years and have always been satisfied with the ordering process, quality of products, fast & free shipping, and items are packaged well so they are not damaged during transit. I regularly order the type "00" Italian fine flour as it makes the best breads and desserts, and the flour doesn't upset my stomach like so many wheat flours do. Very happy customer!
Quality products, made in Italy flour, fast shipping,
I love to bake and eat breads, pancakes, desserts, but have found American grown wheat flour does not agree with my digestion system. I refused to believe that wheat is bad for me, since we humans have been eating it for over 6,000 years and I believe God made the grain perfectly for us to enjoy. The problem in USA is we think we have to feed the entire world, so we have bastardized much of our crops to increase yield, eliminate pests and disease from plants, and make the produce larger, higher production, which is all a nice idea until you take into account messing with genetic make up of plants will always have an equally bad effect, like increase in gluten, sugars, and seeds that have pesticides engineered into their structure, which is causing more cancers and digestive issues. Thank God Italy and most of Europe reject GMO products, so I order my type "00" from Supermarket Italy and it is the best!
Great products, great price, great shipping. I love to bake and antimo Caputo flour is the best! I found some other items to add to my order, like the Organic Berry spread and it is delicious!
Needed more Antimo Caputo flour
Love that I can order this great flour and Quick ordering, and payment.
Quality products, great prices, fast, free shipping
I easily found my favorite flour, placed my order, and delivery was quick, accurate, and no damage done to bags thanks to thoughtful packagers.
Ease of checkout, you carry the flour I need
I was blessed this past week's end with an early screening of Pig starring Nicolas Cage, my spirit animal. Exquisite film. It showed the same highest bar quality that the rich and rare fruit of the earth truffle shows those divinely blessed enough to seek and feed upon its rich and musky reward. I had always been curious and aware but had not up to this point did any real dedication to procuring, that is until a Google search led me to your store. I'll be a customer as long as you are open. Thank you for this experience.
After ordering received a text, mentioned the discount for the first order not expecting it and the lady took care of that and I received a refund. Then two days later the box with the ordered items were received. All excellent quality with really competitive pricing. Looking forward to ordering more. Could you stock some whole wheat flour by the way? Recommend your shop highly, no one should be disappointed.
Initially because of the good prices
Great selection of excellent and high quality product.
I found Supermarket Italy while looking for a specific product from Italy which I found as well as a huge variety of imported products from various location. The website worked without any glitches up to and including the whole checkout process. Everything was delivered in a timely manner packaged very carefully. No way any one item would have broke or been damaged without the whole box being run over or something close.
Product availability.
Reasonable pricing and variety
I've used Supermarket Italy for many years since I moved from NY.
They have many products and ingredients not found in my local markets.
Prices are fair. Delivery is good, if a bit slow.
Overcharged on shipping promotion. I e-mailed and the response was quick. They refunded the overcharge with apologies.
Long time use of the Company.
Also, one of the very few to carry Vincent’s Original Sauce, which is Long Island favorite.
Mainly, brand name & price.
However, I tend to throw in a few items I have never tried.
I have ordered from Supermarket Italy 3 times now. Great prices, wonderful products and super fast shipping. I love that they send samples for free!
I live in a small town. Supermarket Italy allows me to purchase items that I cannot find in TN.
Past experiences with most of the items. When I lived in Florida I was able to find them. Moving to TN, not so much. Thankfully I found Supermarket Italy!
Great website - so many wonderful products - will be shopping here regularly!
Looking for Brioschi
User friendly website. Enjoy going through the selection of quality foods even I may not purchase. Just good and entertaining to know what is available around the world.
Quality food choices not available elsewhere on other website
Healthy nutritional value
Very good. Easy, accurate and detailed search engine
Very good. Like the attitude of goodfood quality, which to me, is very Italian.
Mothers discount, which I can only get by sending in order #. Also wanted more mushrooms while on sale
Easy to use website with good follow up after delivery
Items Italian chestnuts, organic mussels. And organic $#*!aki mushrooms
Beneficial nutritional profiles
Found the product I was looking for with easy ordering and hulk discount which was appreciated. Unfortunately two of them items were broken when received and a waste. I didn't make a claim because honestly forgot about with life til the survey email. Happy though with my order and realize it was an honest mistake with shipping.
Found product easy and they had a discount option
Looking for healthier alternatives
I've been ordering products from Supermarket Italy's website for over two years now and have always been extremely satisfied with their products and service. The care in which they wrap and package my shipments is unsurpassed, and their speed of delivery is very fast. I enjoy purusing the different international product offerings from countries like Great Britain, Germany, Ireland, and of course Italy. I go to Supermarket Italy to find things I can't get at my local grocery store.
One time only my order was delayed by over a week. One phone call to Customer Service resolved the problem!
I choose Supermarket Italy to get products I can't find locally and because of their quality and service. Supermarket Italy has introduced me to new products and brands that I otherwise would never have been exposed to; some of which have become family favorites. I also enjoy scrolling through their Clearance section where I always find some great deals.
Most of the products I purchase are family favorites, others are opportunities to try new things and new brands.
Order was processed quickly & correctly. Everything was very well packed so that the various pastas ordered arrived unbroken. Have not had a chance to try everything that I ordered, but those that I've tried so far have been some of the best gluten free pastas that I have tried. The selection of different shaped GF pastas is awesome for anyone that needs to eat gluten free. So happy I found this site. I will most definitely be a return customer! Thank you for the outstanding products & service!
Was recommended on a gluten free group FB page that I follow.
The awesome selection of different gluten free pastas that I have not found in local grocery stores.
I have the best time shopping through all the products at SuperMarket Italy. They have the best selection, great prices and they ship so quickly!
I love finding new products to try and can count on them to get good quality products from around the world to help my holidays, dinner parties or every day meals a special treat for my family!
Product selection, prices, careful packing and quick shipping
I choose products I need to keep stocked in my pantry and always try something new when ordering
Well protected perishables delivered quickly. We always would like a lower price but upfront expiration dates before ordering if short "best before ".
Question submitted about trouble applying multiple gift cards no follow-up. I figured it out.
I've always liked your site, but it has improved somewhat, too, making it easier to shop. Normally, I despise the ads google races across the screen when a search is being done, but YOUR ads are excellent: you've added a variety of items to that ad screen and they're not just the most expensive.
ALSO, unlike Walmart and Amazon, you show only the items being searched, not a lot of unwanted, unrelated things. Thank you, it makes shopping much easier and much more preferable!
Enormous variety of items, some are new to us and it's an adventure to try them. Also, free shipping (the reason why I didn't order from another store that charges $25/order or more), so we can send more items out as gifts to relatives in other states.
NEVER disappointed! For years this has been an excellent shopping experience and the products are wonderful. Even though some are available locally, the cost is less with SMI.
Returning customer, I love this site.
Easy to navigate site, very nicely planned. Shopping and check-out are fast and easy. Product size and ingredients list available for each item. Very nice. Except for the compostable bags made from potatoes. They are a total waste.
Returning customer, I love the products here.
The descriptions and prices were just right. Except for the Finland-made compostable bags which need to be removed from your site.
Easy to navigate site, very nicely planned. Shopping and check-out are fast and easy. Product size and ingredients list available for each item. Very nice.
Returning customer, I love the products here.
I've been ordering for years, laundry soaps, cleaning supplies, food, candies, gifts. Never one issue with shipping, shipping containers, or products. Thank you.
Authentic Italian items.
We get them every year for fly season
It is so wonderful to see so many authentic products. The prices are very good as far as the American dollar goes. I can't wait to get my first order and discover the fresh products.
The ability to get authentic products and reasonable prices. The feeing of shipping in. I local Italian market.
Absolutely love all the products I received. The online shopping was easy and delivery was fast. Great pride was taking with the items shipped as they were very well wrapped and neatly placed in the box! I'am planning on ordering a few hard to find items for gift giving. Thank you Supermarket Italy!
You had exactly what I needed fior d’Arancio and lievito for holiday baking. And saffron
Sent this to couple I know. He loves salami and she is gluten free. They were super grateful! Fast delivery too!
First time ordering and could not be happier with quick shipping and most importantly how well everything was packed. I'm used to Amazon just throwing the items in a large box where Supermarket Italy packed each jar of cherries individually in plenty of bubble wrap and the same with the chocolate bars. Thank you
Prices and selection very good along with free shipping over $50
Good prices
I have not tried the product yet. I never received the first shipment, although Fedex swore that it was delivered to the right place. I have checked every day and it never showed up. I did have a replacement sent to me which I appreciate but I went away from the conversation, feeling like I was trying to get two orders for the price of one. To avoid problem with delivery on the second order, I had it held at the local FedEx store and I picked it up.
Nobody else had this sauce
Heard it was good.
These folks really care. Efficient and courteous, the world would be a better place if we all treated each other this well.
Price and previous experience
Knowledge from past experience
FedEx misdelivered my order, admitted their error in having a lazy, agent whose actions resulted in my items being stolen! Supermarket Italy replaced my order swiftly, and made me feel valued. They empathized with my plight (FedEx users beware!) and had my replacement delivered beautifully--still cool to the touch, perfect packing...a HIGHLY recommended seller who CARES for their customers!
EXCELLENT customer service
Items I wanted were fairly priced and in stock.
I wanted them!
So thrilled to find the marmalade I wanted when my local market ran out of Bono Sicilian Marmalade. Reasonably priced, and the shipping cost was amazingly low. The company even contacted me to ask if I had received my order, or to contact them if not. Very impressed with their excellent service. Thank you!
Very impressed with the follow-up email asking if I had received my shipment, or to contact them if I had not.
Because they had the product I wanted, it was very reasonably priced and the shipping cost was very fair. Amazon charges far more for this marmalade, and their shipping is sky high.
Because Bono makes the BEST marmalade I have ever tasted. I am a Brit living in the US, and know good marmalade when I taste it. American jams and preserves are always far too sweet.
I'm happy with my purchase, and I will be purchasing again in the near future. Thank you so much!
Terrific on-line Italian imported products. Living in New Mexico I really need this store being as though I am half Sicilian and was brought the old way and have lived in Southern Italy for 7 years. Fantastic
Because we have no way of getting imported Italian products here
For our cooking and enjoyment
At last a place I can go to online and purchase the real deal products from Italy. This is almost as good as when I was living in Italy.