Tax1099 has a rating of 2.67 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tax1099 most frequently mention customer service, last year, and multiple times problems. Tax1099 ranks 9th among Tax sites.
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Great product and round the year support for 1099 NEC efiling., I was super excited to see how QBD could not support my prior year efiling for clinets that I had recently onboarded and Tax1099 could go back 3 yeras and let me complete my prior year 1099 MISC and current year NEC late filing. Super affordable and great support.
Very Poor Customer Service - bots didn't understand my questions and then the email responses did not respond to my question, were like bot answers. There was no phone number to call, so I was stuck. I was not happy with their website and set-up - and it is more expensive than a competitor. I would not recommend this company to anyone!
Very Poor Customer Service - bots didn't understand my questions and then the email responses did not respond to my question, were like bot answers. There was no phone number to call, so I was stuck. I was not happy with their website and set-up - and it is more expensive than a competitor. I would not recommend this company to anyone!
Products used:
None - I went to another company instead.
I have multiple issues with this company. Their software is buggy. I tied to add info for a contractor to get a 1099 one day and it worked. I tied to add another contractor a few days later and the add button no longer works. There is no phone or text support. When I provided the contractor email to send the 1099 that did not go well either. The contractor was required to set up an account with them to get the 1099 info! That is just stupid and it appears an attempt to do marketing. That just pissed him off and I had to send him the info myself. I am still waiting for an answer to the email I sent. Bottom line this company SICKS! John Kovac
Tip for consumers:
Use another company. It is a wonder they are still in business
Products used:
Software to prepare 1099s.
The service works well if you have a simple 1099 to follow and are not worried too terribly about security or any issues you may have once you hit the submit button. I have reached out to the support team a number of times over the period of 1 week and received only one generic response referring me to a support link on the site that did not function. If you have a handful of 1099s to issue every year you are better off going through the fairly long process of registering with the IRS to use their FIRE system. The up front investment of time in the IRS system will save you time in the long run vs trying to get support from this site.
Great product and round the year support for 1099 NEC efiling., I was super excited to see how QBD could not support my prior year efiling for clinets that I had recently onboarded and Tax1099 could go back 3 yeras and let me complete my prior year 1099 MISC and current year NEC late filing. Super affordable and great support.
Products used:
Tax1099.com
We're a CPA firm and file 1099's for over 200 entities. We used Tax1099 for the 2021 1099's and were quite pleased. They convinced us to upgrade to Enterprise so all of our staff could be under one umbrella and share data. I upgraded early so they the process of combining our users could be completed far in advance of the season. Then I was informed that I would have to renew again, which I did, but now I'm informed that my November renewal is an extra $100 (after I renewed based on the website price). Fine - not happy but... Now we're been informed that the product we purchased no longer includes the 1,000 free TIN matches - the cost is a $1 each. Irritating yes, but here's the kickier. Never were we informed that the per return prices had tripled from:
The first 1-10 forms - 90 cents to $2.99 each
The 11 - 150 forms - 55 cents to $1.99 each
The 151 - 500 forms are $1.19 each Don't really remember last year's price.
In addition, mailing went from $1.50 to $1.75 per return. And the pricing is based on EIN reporter and not the number of returns we file.
Apparently they don't keep their sales people informed about pricing and the website pricing isn't accurate either. Looking for a new service for 2022 returns.
Tip for consumers:
Make sure you understand their pricing before your move forward
Products used:
1099 services
This would not integrate with my quickbooks desktop. I contacted support multiple times and they were of no assistance. I tried my own workarounds and nothing worked. I tried the desktop connector and web connector and got error messages with both. I uninstalled reinstalled multiple times. All in all I wasted HOURS of time and ended up paper filing. If I just would have done that to start with, I would have saved hours and a lot of frustration. GIANT FAIL. Also very disappointed that quickbooks offers no other options. Someone is making out big with this horrible selection.
The site is so confusing with no way to get questions answered in a timely manner. I am trying to file 4 1099's and there is no backup on how to do this. They do not indicate if they send copies to the subcontractors and I would like to file the federal copies on line. How?. What do I do? You don't need photos - you need explanations!
I am a CPA in practice for 30 years. Came upon this because QuickBooks associated this poor service with their software - and as a QB Advisor I will let them know this as well. Tax1099.com WASTED MY TIME when I was trying so much to be more efficient this year. I'll start with HORRIBLE tech support. Only available by chat, wasting time watching the text bubbles, and then trying to describe the issue, to only wait for them to give me the wrong answer or an answer that creates more questions. I had to double check every recipient including that the information will upload to the State because the poor excuse for tax software will upload to the State of the contractor's address not considering the State requires the Payor to report the 1099 for all contractors that worked in the State. If you upload the info from QB and WASTE time fixing the recipient errors and then go to the next screen, you find out you are missing Payor information but there is not way to save all the editing completed to update the Payor information. And then you need to be sure to log out and log in again as well as from your QB file, just to be sure. Has terrible upload program instructions and even worse customer support. I WILL NOT USE again.
I am the director of operations for an outsourced accounting and finance company in San Diego, CA. We paper filed 1099s last year for 50+ clients. It was a disaster. Not only was it terribly inefficient but we weren't able to bill back most of the materials due to being unorganized. This year we moved to tax1099.com. We successfully filed 71 clients (91 entities) total. We approximated our time savings of 350 man hours which resulted in tremendous client savings and allowed us to spend more time on value add activities. We estimated that our cost per 1099 dropped from $50 to $30 when you add prep, review submission at various billable rates + filing fees.
I'm glad we used Tax1099.com. I hope they improve the speed of their website next year. That was the majority of our teams complaints.
Products used:
1099 Filings
Quickbooks integration was the best thing i have seen built for a 1099 efiling. Both state and federal state efiling coverage for QuickBooks efiling,.
I am a CPA and have worked in the field of payroll and tax for over 40 years. Tax1099.com has terrible upload program instructions and even worse customer support. They were unable to address my issues and I was unable to have them process my 1099s for the 2020 tax year. As a result, I did not purchase their services and processed my clients' 1099s using another Web provider.
Tip for consumers:
Don't count on customer support to help you with any issues that crop up with using their software or uploading to their system. They keep requesting more info from you via e-mail, even though you have addressed the issues with them thoroughly in prior communications. They want to "appear" that they are helping you, but it is all bogus because they don't answer your specific questions to deal with your problems and issues directly.
Products used:
None. Utilized a different seller of these services.
Hello Robert, We are sorry you had a poor experience. If you would like us to follow up with your to assist with future filings, please contact us at support@tax1099.com. Thanks!
I'm so grateful that Tax1099 has both live chat and phonecall support with barely any wait. Although the live chat rep tried to help me, it kind of felt like they just wanted to drop the chat. And they did drop the chat even though I didn't feel we were done chatting. This was weird because I tend to feel live chats are more helpful than phone calls. On the other hand, when I did call support on 1/21/22, "Chris Pulliam" was awesome. I can only put his full name here because he emailed me some easy instructions I can try. He went above and beyond trying to help me; he didn't need to go further into Bill.com territory since my problem was connection-related, but he still did. He went so far as to forward me a 2nd set of instructions in case the 1st set didn't work out. He actually helped me identify what caused the connection issue in the first place.
Tip for consumers:
Try both phonecall and livechat. The quality of it will likely just depend on who the representative is.
Products used:
1099
I have tried multiple times to do online chat and also left a message yesterday with no response. I just need to know why my 1099s are still sitting out there as "submitted" and not approved. And where is my 1096? Since I saw fairly timely responses on this board, I figured I would give it a try and see if I can get a response. I'll change my rating once I can confirm our 1099s were mailed and approved... because right now I'm just plain scared!
Hi - I apologize for the delayed responses from support, we are working to follow up with all chat, emails, and phone calls. You should hear back from the support team shortly. As to your questions: the processing timeframe is completely dependent on the IRS platform and resources. After successful submission through Tax1099, your forms must go through the IRS system. We have had several thousands of forms accepted, and have several thousand awaiting IRS response. You should receive notification of status by email. When you eFile, the IRS doesn't require the 1096; however, you can generate one for your records by selecting the blue plus sign in the top right of your dashboard.
I used for tax year 2018 for my two companies... no problem (or at least I thought so then).
Fast forward to tax year 2019 and it is nothing short of a nightmare. First of all, for one of the companies, it shows my 2018 records under 2019 to be filed in 2020! Didn't they file it in 2019 and hence shouldn't be filed again? For another company, it shows nothing for 2018 and nothing for 2019 even though I filed 2019...
I have no way to know and customer support couldn't help.
Will not recommend it, will not use it again... what a pain.
Just use it and it works, with amazing features and value. Federal and State filing was easy to use and ended up using TIN match as well as USPS recipient copy mailing services using Tax1099.com
Program is confusing, awful to work with on chat. Answers come from people that clearly have never had to file a 1099 or understand the process. I can't believe Quick Books partnered with this company. - I just hope my filing is done correctly, but I'm not optimistic. Based on the grammar used, I'd bet the chat people aren't sitting in the USA.
Hi, Susan - I'm sorry to hear that you didn't have a good experience with us, and that you didn't get the help you needed from our support team. We have seasonal support in multiple locations in order to provide as much coverage as possible, and even then, we are sometimes not able to respond to requests as rapidly as we would like. Would you be interested in scheduling a one-on-one feedback session with us, so that we can hear your thoughts on how to make our program more straightforward? I'll send you a direct message about this.
I've used this site for the last couple of years to file a 1099-B. I never had any trouble so decided to file my 1099-misc forms for two different companies. I entered and submitted the 1099s for the first payee. When I went back to create new form, it will not let me select 1099-Misc or any of the 1099's listed in the first row. Is the website having issues or is it operator error. I need someone to help me and am not getting anywhere calling or chatting. This is so frustrating.
Hi, Debra - thanks for reaching out. This has happened to some of our users. Can you try clearing your cache? That is Ctrl Shift Delete in Chrome, that should allow you to access that form again.
I was looking to file my 1099 NEC late with state efiling and found only this site to be able to do this in an efficient and easy manner. Great tool.
This is a nightmare! Tried this for the first time because my partner was using this to submit the 1099 forms. So I gave a try this year. I was not satisfied at all with the result. When you print the 1099 Miscellaneous form recipient copy, the form does not align align with the tax envelope. The recipient address is not showing. Terrible program! Is there lower rating than 1 star? If there is, I will select that.
Hi, there - Are you using the #10 double-window envelope? We format the forms you can print to that envelope type.
I submitted a 1099-MISC on 1/25/2016. The site showed that they would be transmitted 1/31/2017. I was unable to change the date on transmission, which seemed unreasonable but at least the filing deadline would be met. The process took a lot longer than I expected.
I expected at least an email notification confirming that the agency had accepted the transmission. As of 2/2/2017, no confirmation, and I cannot find confirmation on the site either. I efile payroll returns thru QuickBooks and always see agency acceptance confirmations the same day. There is also a history of all filings in QB. There is no record of filing 1099's in QB with this system.
I don't wish to use a system that doesn't assure me that I am in compliance with filing requirements, especially since I file on behalf of clients, nor record a history of filings in my accounting software.
Hi Heidi, thank you for your candid feedback. In regards to the IRS confirmation, typically they go out 3 - 5 days after the submission. If you send us an e-mail at support@tax1099.com with Subject "SiteJabber", we can look further into this and work with you to resolve any issues or questions you may have. Thanks -Tom.
Saved my life. Needed to file just in time Q3-2019 941s and last years 1099-MISC. I used QBD and everything worked as expected.
I just completed filing my 1099 forms electronically. Easy to use, quick confirmations of my e-filing and will be back to use it again. I am a QBD user but decided to enter my few forms manually as it seemed faster to do that way then going through whole nine yards of installing plug-in, synchronizing data, verifying, etc, etc. So you go to see what works best for you. Also, used excel import for QBD for one of my client and it worked very smoothly.
Hi, Sarah! We're glad to hear our platform worked well for your situation. Thanks for using Tax1099!
Very, very frustrating - no one available by phone or chat. Their "help" guides are worthless. I have printed out my 1099s in QB but want to do federal/state filing -- why have they filled out additional information & sometimes inaccurate information that Quickbooks did not list?
Hi, Christine - sorry to hear that we haven't been able to help you with your import, I apologize for the inconvenience. I'm sending you a direct message now, so that we can get some more details on this issue, we'd like to see what's going wrong here.
We don't use QB, so if you did, based on the other reviews, could be very disappointing. But for us it works great, because we were considering manually filling out the forms and go to post office to mail. The other sites were significantly more expensive than this one. No question, the website needs updating, but for something I use once a year to send out about 8 1099s, well worked well for us.
Thank you K K. -Tom.
Tax1099 site is really good. Wish they offered more integrations such as net suite. Will provide the same feedback to the support team.
E File your 1099 MISC online today. We can also import directly from Quickbooks, Xero, Intacct, and more. No Credit Card required. Get Started for Free.
Hi, John - thanks for the review! We're glad to hear that we were able to help streamline your process, and that we were a good fit for your situation! Congrats on the transition away from paper filing. We're constantly striving to strengthen our site speed, security, and ease of use, so that we stay on the cutting-edge of informational return eFiling. We plan to bring you an even better experience next year! Please let us know if you'd be interested in joining us for a one-on-one feedback session. I'll send you a private message about this, as well.