• TeeShirtPalace

TeeShirtPalace

Overview

TeeShirtPalace has a rating of 3.29 stars from 934 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeeShirtPalace most frequently mention good quality, customer service, and fast delivery. TeeShirtPalace ranks 16th among T Shirts sites.

  • Service
    115

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 6.7%
Positive
1
Neutral
0
Negative
14

Instant Feedback

4,663 reviews

27
See all photos

What reviewers want you to know

Positive highlights

  • Super easy to order Tee shirt is as pictured Nice quality Would purchase again Shipping was quick

Critical highlights

  • Their customer service is awful, hardly responsive, rude, and difficult.
How would you rate TeeShirtPalace?
Top Positive Review

“Ordering and delivery were very quick”

Derry V.
8/15/21

Ordering and delivery were very quick. Sizes run a bit small, and 100% cotton can shrink, so order accordingly and wash in cold water. Very vibrant designs.

Top Critical Review

“Lost package”

Alesia L.
12/23/23

If your package gets lost, do not expect any help from this company. I called twice and set on hold for 10 to 15 mins at which point, their phone hung up on me. I emailed them as well and have yet to receive a response. All I ask was that they submit a claim with USPS. I had to file my own claim for their merchandise. I will not do business with them again.

Reviews (934)

Rating

Timeframe

Other

Reviews that mention popular keywords

tee shirt (86) customer service (76)
Thumbnail of user svccoptgenoff
1 review
0 helpful votes
December 23rd, 2023

If your package gets lost, do not expect any help from this company. I called twice and set on hold for 10 to 15 mins at which point, their phone hung up on me. I emailed them as well and have yet to receive a response. All I ask was that they submit a claim with USPS. I had to file my own claim for their merchandise. I will not do business with them again.

Tip for consumers:
They had insurance on the package, so I don't understand what the reasoning is for why they do not respond. I received 3 pkgs that day 11/30 from Amazon and USPS didn't mark them received. Then this pkg they marked received but it wasn't there.

Products used:
shirt

Service
Shipping
Thumbnail of user vickiy27
1 review
0 helpful votes
September 5th, 2021
Verified purchase

It was good. The site was easy to use.The products were clear & easy to see.

Reason I chose this business:

You had the cup i liked.

Thumbnail of user chandlerh40
1 review
0 helpful votes
January 2nd, 2024

Do not buy gifts though this terrible company. If they want to return it they charge a restocking fee

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleys1180
1 review
0 helpful votes
September 16th, 2021
Verified purchase

Loves it! It was a gift for me...

Reason I chose this business:

It was a gift...

Thumbnail of user ce141
1 review
3 helpful votes
November 12th, 2021

I ordered four T-shirts and two of them were too small. I called customer service and the exchange was a breeze! The person I dealt with was very helpful as well as courteous. And the T-shirts were not only cute but good quality shirts. I was extremely pleased. I would certainly buy from this company again.
Connie

Tip for consumers:
I didn’t read, although that info may have been available, that the women’s tees were tapered. Had I know that I would have ordered all men’s type tees.

Products used:
2 of 4 tee shirts and replaced the 2 that were too small so used 4.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimberlyj785
1 review
0 helpful votes
September 16th, 2021
Verified purchase

Fast shipment, great product! Great doing business with!

Thumbnail of user pg5977
1 review
0 helpful votes
December 18th, 2023

This one of the most frustrating sites around.
If you need to change or cancel an order. You cannot go back to the site you ordered them on. You have to call them, so they can cancel.
The frustration is when they say it has been cancelled and you go back to change what you wanted to.
Go back into your account the next day. You cannot tell, what has been cancelled and what is active.
Even more frustrating, when I get charged for a purchase that was cancelled.
And company says, "have your bank call us". Excuse me?

Products used:
T shirts SISTER

Service
Value
Shipping
Returns
Quality
Thumbnail of user rafg10
2 reviews
0 helpful votes
August 10th, 2021
Verified purchase
• Updated review

Good good good good good good goodGood good good good good good goodGood good good good good good goodGood good good good good good goodGood good good good good good goodGood good good good good good goodGood good good good good good good

asked that no price included with gift

Reason I chose this business:

It had what i wanted and was easy to do

Service
Good good good
August 1st, 2021
Verified site experience
• Previous review
Thumbnail of user vickir286
3 reviews
0 helpful votes
September 18th, 2021
Verified purchase

Easy shopping! Love the pre-view of the products!

Reason I chose this business:

Like the design of shirt

Thumbnail of user heatherg708
1 review
2 helpful votes
November 29th, 2021

I had ordered a tee like this through an Etsy vendor. It was not even close to "true to size" and the material was so low quality you could see your hand through it. I took a chance with "The TeeShirt Palace" and got a true Large Tall. The material is nice thick tshirt material and the graphics are high quality. :) Highly recommended

Products used:
Tshirt

Service
Value
Shipping
Quality
Thumbnail of user eoinm19
1 review
3 helpful votes
February 9th, 2020

Ordered a T-shirt and after it not arriving I contacted customer service and asking where my parcel was and they weren't helpful at all. After another week of my parcel not arriving I asked for a refund and they are refusing to respond to me. It's been a month and still haven't received my parcel

* TeeShirtPalace attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kathleenc65
2 reviews
2 helpful votes
July 30th, 2021
Verified purchase
• Updated review

1st Class all the way! AWESOME service and EXCELLENT quality! I ordered 2 shirts (as a 1st time customer) both I'm very happy with! I intend to make them my "Go To" place for T shirts & other "stuff" :)

Reason I chose this business:

Did a search & decided you seemed legit. Update- Now I plan to be a repeat customer! Very happy!

Service
Value
Shipping
Quality
1st time buyer
July 18th, 2021
Verified site experience
• Previous review

1st time buyer. Hope to be regular customer. We'll see. 1st order just now placed.

Reason I chose this business:

Did a search & decided you seemed legit.

Thumbnail of user jenniferp1519
1 review
0 helpful votes
July 20th, 2021
Verified purchase
• Updated review

Easy to search through. Great options of styles to easily navigate.

Easy to search through
July 7th, 2021
Verified site experience
• Previous review

Easy to search through. Great options of styles to easily navigate.

Thumbnail of user katief415
1 review
2 helpful votes
May 23rd, 2022
Verified purchase

Worst experience. Package lost…customer service is useless and doesn't care and won't give me my money back. Stay away from this place! Stole $80 > :(

Tip for consumers:
Stay away! Worst customer service ever! And expensive and high shipping that you’ll never receive! AWFUL

Products used:
Never received them!

Service
Value
Shipping
Returns
Thumbnail of user carldevans
1 review
0 helpful votes
December 4th, 2023

Scammers use bots to steal designs from Amazon merch and they repost them of sell them to sites like this. Please don't support site like the that steal from other artists.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cassandrac226
1 review
1 helpful vote
November 24th, 2021
Verified purchase

Will be a hit on my Santa list. So glad you guys turned a potentially bad situation into good for you. After all, America is already great. Assuming we don't lose our democracy to idiots like Giuliani.

Thumbnail of user nikkob4
1 review
1 helpful vote
September 11th, 2021

I tried signing in to check on my order and it won't let me log in, it keeps saying incorrect password, then I rest it twice and still won't work!

Products used:
Hat

Service
Thumbnail of user sherris379
1 review
0 helpful votes
November 20th, 2021
Verified purchase

I wanted to buy some of these tee shirts, but I didn't want them to come from China. I found the Tee Shirt Palace on line and I'm happy I did. I received my order quickly and it was exactly as described.

Reason I chose this business:

Made in america

Thumbnail of user elizabethw1539
1 review
0 helpful votes
November 28th, 2021
Verified purchase

The shirts did not arrive in time for the event I needed them for. Now the company will not answer my repeated messages on how to exchange or return them.

Thumbnail of user sharonf972
1 review
0 helpful votes
October 4th, 2021
Verified purchase

Was so happy to find this shirt!
Website was easy to navigate.

Reason I chose this business:

I was looking for a specific shirt and they carry it.

Thumbnail of user joshuas1025
1 review
1 helpful vote
April 11th, 2022

Excellent I love tee-shirt got great designs of shirts. Thanks for shirt I got in the mail...

Thumbnail of user susiel18
2 reviews
0 helpful votes
October 19th, 2021
Verified purchase
Reason I chose this business:

Great selection

Thumbnail of user eugenew131
1 review
1 helpful vote
September 2nd, 2021
Verified purchase

The shopping experience was easy. The product once receive dL looks nothing like what was advertised.

Reason I chose this business:

I choose TeeShirtPalace because I was deceived by the photo of the product I purchased. Looks are truly deceiving. I’ll never purchase anything from your company again. Money truly wasted.

Thumbnail of user luism573
1 review
0 helpful votes
September 16th, 2021
Verified purchase

I ordered a white Tokyo Olympics 2021 pullover hoody but received a blue one.

Reason I chose this business:

It was the only place to find the sweatshirt I was looking for.

* TeeShirtPalace attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jennedavis1
1 review
2 helpful votes
August 2nd, 2023
Verified purchase

I had trouble with the updated address I was wanting to use instead of using the original shipping address I provided. Customer service was amazing! Every time I had a question, they emailed me back promptly and worked with me on the problem I was having. The product: also amazing! I ordered custom baseball gear for my whole family and all items were perfect. I'm very happy! I will be ordering from this site again for future events. Thank you TeeShirtPalace!

Products used:
Custom baseball gear for my whole family: 2 shirts, a onesie, a hat, and a bag.

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop tons of Unique & Novelty Funny T-shirts, Hoodies, Tanks, Accessories, Kids & Women's Clothing. Find licensed brands from Superman, Batman, and

Business History

We are a family owned company located in Southfield Michigan.

Company Representative

Thumbnail of user michaelt2268
michael t.
Typically does not respond to reviews

How do I know I can trust these reviews about TeeShirtPalace?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TeeShirtPalace?