• TestStripZ

Overview

TestStripZ has a rating of 4.87 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. TestStripZ ranks 18th among Medical Supply Store sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Easy and quick process: excellent customer service: most importantly these days, a legitimate company.

Critical highlights

No critical highlights yet

How would you rate TestStripZ?
Top Positive Review

“Wonderful”

Justin S.
6/19/23

Great company! Super fast customer service! Highly recommended! Shipped my products to them and within 2 days had my check in the mail. Couldn't be more happy and pleased with the overall service and follow ups when needed!

Top Critical Review

“Check Returned NSF”

Rod S.
3/9/20

My check was returned from TestStrips for NSF and I was charged $15 from my bank. Please re-issue my check

Reviews (6)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user justapler1990
1 review
1 helpful vote
June 19th, 2023

Great company! Super fast customer service! Highly recommended! Shipped my products to them and within 2 days had my check in the mail. Couldn't be more happy and pleased with the overall service and follow ups when needed!

Products used:
Selling my extra Dexcom supplies!

Service
Value
Shipping
Quality
Thumbnail of user raymondh352
1 review
1 helpful vote
June 14th, 2021

These folks are great. They always treat us with respect. When there has been a question they answer them quickly and payment is always prompt. We found these folks on the internet and so glad we did, The labels they send are great as that means no shipping cost incurred by us. We used to use another service and they were never as prompt to pay like TestStripZ we will always use these folks. Great communication from this company too

Tip for consumers:
They provide shipping labels and once the company receives the order they send the money quickly they have multiple payment options and we always use paypal for ours and get the money usually the same day they get our supplies.

Products used:
TestStripZ allows one to sell their unused test strips and supplies. They are a great company they have great communication and speedy payments.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rods212
1 review
2 helpful votes
March 9th, 2020

My check was returned from TestStrips for NSF and I was charged $15 from my bank. Please re-issue my check

Thumbnail of user christopherl167
Christopher L. – TestStripZ Rep

Hi Rod, We were forced to close a bank account last month due to fraud; some checks that were held onto from the old account were not cashed.

As we did in the few other cases where this happened, we will be in touch to send a new payment PLUS any fee you may have incurred. We apologize for the inconvenience.

Thumbnail of user rodneyc238
1 review
0 helpful votes
December 15th, 2021

Fast and friendly service. Always paid in a timely manner. Very polite and helpful with any questions you have.

Service
Value
Shipping
Quality
Thumbnail of user erict985
1 review
1 helpful vote
May 26th, 2022

As long as your careful and DONT damage your products you will make TOP DOLLAR with them. They also reimburse you if you pay postage (limited to 10$ which is fantastic). They answer your questions within 6 hours or less and usually within 2 hours on weekdays. ABSOLUTELY THE BEST

Products used:
Sent all kinds of extra diabetic supplies. Always very pleased with them

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorraineb145
1 review
2 helpful votes
March 25th, 2020

These customers service people are the best I have ever have seen, they really need to train all the other companies for their customer service dept. Every time I have an issue which is not often, they are always there to help and there is never a wait when you call in. I hope the manger of this dept gets this review because they need to know how well trained these people are. Thank you for always being there for me.

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From the business

Company Representative

Thumbnail of user christopherl167
Christopher L.

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