The Flower Letters

I ordered from this company in November as of now in January I have yet to receive my order. I am furious! I have reached out to customer service multiple times and I most of the time no one responds. Twice I have got a response and they said they would resend the letter but I have still not received it and yet they are still charging my card every month for a product I have never even received. Terrible company!

The whole concept is lovely but I kept getting cut letters and didn't receive much help from customer service. They also delete my comments from their Instagram.

The letters I chose started out great but now I am having a hard time understanding who is even writing the letters. Very confusing, hard to read and not interesting after about the 15th letter or so. I got totally lost and confused. I chose the Nora Aven story. If you want the first ones that I got, I will mail them to you - you can pay the shipping. Judy

Reading the love story between Audrey Rose and Charlie has been so charming. The war time story line told thru letters back and forth from the couple brings me such a sweet joy. After 12 months of this story I plan to purchase annually. Thank you. Pam

Sadly, I am nearing the end of my Lily Clara letters. I'm up to letter 18 of 24. I am thoroughly enjoying the story. I love the extras you get in the envelopes. I will say the writing style takes time to read but that's part of the fun.
I did have two envelopes arrive torn by the post office. I contacted customer service and was issued replacements.
In a few weeks I will have to pick my next story.

I now have 20 postcards I'll never use and no stickers. Some of these are hard to follow and not all have letters. I've gotten bored with them. I don't think they are worth the money. This was a birthday present from my daughter. I've told her to cancel and save her money.

I enjoyed a lot this suscription. The flower letters is a story sent to you by mail twice a month, the Audrey Rose collection tells the love story of a couple during the war.
They send you this lovely envelopes with a finely printed letter and an extra, which could be a postcard, a bookmark or any other surprise.

What a gimmick! I was given this for my 70th birthday and was so excited.
Received the 1st and 3rd letter and no more. The person who gave it to me has emailed them several times...but still no letters. BE WARNED...DONT WASTE YOUR MONEY!

I have been enjoying the letters between Audrey & Charlie takes place WW11, being a daughter of of WW2 father I have really enjoyed this I just have to say the excitement in waiting for the next letter is hard cause you can't wait to see what's going to happen and I feel more part of the story this way then a book it's wonderful a way of telling a story! I love the Flower letters tin that I store my letters in and the extras that come in some of the letters recipe card today can't wait to make Audrey's Coconut Pecan tarts I may even dress in a vintage dress and apron when making them what fun!

I like the idea of the letters but honestly, my experience with customer service has been terrible. There is no number to call, no address listed and the only way to contact them is email...they don't answer email in a timely manner. It has been 10 days and no reply. When you email the second time, They send an automated response saying don't email a second time but give them a chance to reply. 10 days is long enough to wait! They missed sending the letter the first 2 mailing dates, then said they would send 2 letters together but that was 2 weeks ago and nothing. Very frustrating. Nice concept but I have one very disappointed granddaughter as her cousin is getting her letters but other is not. Its not worth the stress!