• The National Trade Center

The National Trade Center

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Overview

The National Trade Center has a rating of 3.22 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The National Trade Center most frequently mention account manager, trading platform, and good things. The National Trade Center ranks 12th among Financial Advisory sites.

  • Service
    44
  • Value
    40
  • Quality
    39
Positive reviews (last 12 months): 81.8%
Positive
27
Neutral
0
Negative
6
See all photos

What reviewers want you to know

Positive highlights

  • I started my journey with the national trade center on such a good note that I knew nothing could go wrong.
  • He has been assigned, my account manager and he has been a great help to me.

Critical highlights

No critical highlights yet

How would you rate The National Trade Center?
Top Positive Review

“Happy trading to all”

Brandon H.
10/10/23

While I do believe every firm has somewhere to improve this firm has surprised me. I was hesitant in the beginning that I wasn't finding any faults. Overtime I believe I will because it's just too good to be true. I'm not here for long so I can't fully vouch for anything but for the meantime the account set up has been quite easy and a glance at the platform seems organized and user friendly. Beyond that I have no room to talk until I actively begin to trade. Happy trading all.

Top Critical Review

“Losing funds”

Beulah L.
3/27/24

Giving up would have been the best options for me when i thought no hope left for me after being knock down by this firm and losing over ($70,000) i would have not gotten my hard earned funds back A: U T H S(T) A (G) there confident and success of recovering in few days make me realize they deserves kudos!

Reviews (106)

Rating

Timeframe

Other

Reviews that mention popular keywords

trade center (51) account manager (44) trading platform (14)
Thumbnail of user brandonharde25
1 review
0 helpful votes
October 10th, 2023

While I do believe every firm has somewhere to improve this firm has surprised me. I was hesitant in the beginning that I wasn't finding any faults. Overtime I believe I will because it's just too good to be true.
I'm not here for long so I can't fully vouch for anything but for the meantime the account set up has been quite easy and a glance at the platform seems organized and user friendly. Beyond that I have no room to talk until I actively begin to trade. Happy trading all.

Thumbnail of user brodiebosch4
1 review
0 helpful votes
August 14th, 2023

Over the course of 2.5 years, my trading with NTC has been generally positive. It would be much better and I would give them a 5-star rating If they increase their deposits and withdrawal methods, but for me it's not a deal breaker.
While I appreciate the wide selection of products they offer, I do find the spreads to be relatively high.
Nonetheless, they are a reliable broker with efficient customer support and diverse trading instruments.
Recommend

Service
Value
Quality
Thumbnail of user tobyg98
1 review
0 helpful votes
August 14th, 2023

The one and only reason I believe that I can finally pursue this trading career is thanks to the help of Michael Sucre. The best account mentor!
Michael's patience and attentiveness to my questions has made me a much calmer trader. Im no longer on the edge of my chair rather I know that opportunities come and go and missing one opportunity is not then end of the world. As Michael always says, trading success is not the blink of an eye. Wise words my friends.

Thumbnail of user arianal45
1 review
0 helpful votes
March 30th, 2023

In the past couple of months, this firm has become my preferred trading platform, simple with low fees. I've faced some technical problems over time, and the transfers took a few days, but the customer service response was efficient and satisfying.
Would happily recommend joining this company.

Service
Value
Quality
Thumbnail of user williamgregory835
1 review
0 helpful votes
June 28th, 2023

I was caught off guard with my experience here. In the past firms I've worked with I've had to set a clear-cut line between my conversations with account managers. This time around things have taken a turn. Jonathan Stone is friendly and professional. Besides for his experience as an account managers for the past 10 years. Jonathan makes the trading industry sound like a walk in the park.
It's been nice to see things in his eyes.

Thumbnail of user beulahl7
1 review
0 helpful votes
March 27th, 2024

Giving up would have been the best options for me when i thought no hope left for me after being knock down by this firm and losing over ($70,000) i would have not gotten my hard earned funds back A: U T H S(T) A (G) there confident and success of recovering in few days make me realize they deserves kudos!

Thumbnail of user tobygarner38
1 review
0 helpful votes
August 5th, 2023

I must say, that after all you guys are a great company, especially after successfully processing my first withdrawal :)) ))). However, I do experience occasional technical issues when trying to access my account. It would be great if you could work on improving that. Also, I want to give a shout-out to my account manager, Liam, who always goes above and beyond to solve any problems.

Service
Value
Quality
Thumbnail of user andrewcarter9221
1 review
0 helpful votes
May 16th, 2023

I joined this company not so long ago, so I can't provide a detailed opinion. What I would be happy to recommend are the courses this company provides. If there is something good to say at such an early stage is that the level of information offered managed to surprise me. Would like to add that all the representatives with whom I talked seemed very professional and well mannered. Overall up to this point it wasn't a bad experience.

Thumbnail of user johnr6383
1 review
0 helpful votes
June 27th, 2023

If this firm were to be introduced to me earlier in my trading endeavor, I'm pretty sure I would be way more advanced.
If you're looking for the tools to successfully trade crypto you have found the firm that will give you that.
Being part of this firm I have a sense of confidence that although the hardships present themselves I know I will succeed. This can be partly due to Jeffery for his help and accommodation.

Thumbnail of user jessicae1197
2 reviews
1 helpful vote
June 8th, 2023

A huge thanks to Ben for opening my eyes to many opportunities I didn't know I can benefit from. I believe any trader can benefit from an account manager. No matter where you're holding in the industry, the words and wisdom of another person can teach you a lot. Ask questions, show interest and let your curiosity shine.

Service
Value
Quality
Thumbnail of user nathanedwards1080
1 review
0 helpful votes
August 15th, 2023

Trading with Jonathan from the national trade center has been an absolute pleasure. Knowing that I'm a businessman on the daily Jonathan recommended I set certain orders on my trades this way I don't have to pop in the market every day.
This has been a great find and I'm so happy that I have time to focus on my own business without worrying about my trades. Thank you Jonathan for being proactive and thoughtful of my needs.

Thumbnail of user alicekey8322
1 review
0 helpful votes
July 27th, 2023

Want to thank this firm for their devotion to their clients. When I only started to trade with them I discovered the education section on their website which caught me by surprise. It was a nice bonus to explore and use.
Now that I have actively started trading I have a more than basic understanding of all crypto concepts thanks to them. Additionally I have been blessed with Christopher as an account manager which I don't know how to thank. Happily satisfied trading with this firm and see myself here for the time being. A 5 star from me they deserve it.

Service
Value
Quality
Thumbnail of user adamo524
1 review
0 helpful votes
January 17th, 2023

Thankful to have Francis Fischer as my account manager here at the national trade center. I joined this firm for this purpose, to have a professional by my side. I heard many good things about this firm and so here I am and I have to say they were all accurate.
The trading platform is highly efficient and secure. I have never had any glitches or problems with the system while trading. Thank you to the national trade center for building a secured trading platform for us.

Thumbnail of user zanehaylen26
1 review
0 helpful votes
July 11th, 2023

Fantastic customer service. I believe the one industry that needs 5 start customer service is trading. In this industry it can be a matter of minutes to lose a trade and therefore having a chat option and fast email responses with the firm you're trading with is highly important.
I joined this firm partially for this reason. I heard good things about the service they provide and they were spot on. Nobody can beat the service that the national trade center gives its clients.

Service
Value
Thumbnail of user paulfoster676
1 review
0 helpful votes
May 23rd, 2023

Withdrawals with the national trade center get a 10/10 from me. Fast, easy, and reliable. I like such firms that don't give you a hard time, they let you decide when you want to trade and how. The account managers are available for any questions but the decision-making is on you. Thank you to my am David Zachs, very professional in this realm.

Thumbnail of user steves3116
2 reviews
5 helpful votes
March 9th, 2023

Please do not use this so called company, they will take your money. Full stop you will lose your money with no hope of getting it back, I would say the positive reviews on here are fake.
If you have an account with this company DO NOT let them onto your Phone or Computer via Anydesk or a mirror program. They will cancel calls when you want to withdraw money and fail to call back.
Trustpilot removed my review because this company objected. So Trustpilot in my opinion is scam too.
They contacted me through a Facebook add for Amazon investment, also a scam, if you want to invest use a Brooker based in your country..

Products used:
N

Service
Value
Quality
Thumbnail of user zoeyk3
0 reviews
0 helpful votes
June 27th, 2022

I am one that only recommends what has truly served me well. I will not write a review or recommendation for something that hasn't brought me true happiness or success. So, if I'm here now writing a review for this firm then it must mean something. The national trade center has been my rock in this time period. I won't go into detail but to say the least, it has been quite the year. Anna Mc Clain was assigned my account manager from the first phone call I had with the firm. She has brought with her such positive energy and good vibes that even if I wasn't in the mindset that I would be making a successful trade, she had a way to change that. I want to thank the founders of this firm for providing me with such an amazing account manager. It has been a dream to work with her and I have enjoyed about every second of my trading experience here at your firm. I am sure that all the other traders that have traded with the national trade center will have only good things to say because I have seen only good and success come out of my decision. A last thank you to Anna McClain for all your help and dedication to helping me reach my goal of success.

Thumbnail of user jamesy756
1 review
9 helpful votes
November 7th, 2022
Verified purchase

These people have devastated me. I have lost AUD140k in just 2 months from my self managed super fund. Their practices are as stated from other reviews. What they offer sounds great and you are in control but before you realise it you have sunk more and more money into their system to support your free margin. They must be laughing at people like me that work hard for that money. Now I cant sleep at night and when I do I awaken to immediately start stressing again. I hate myself for being scammed so badly.

Tip for consumers:
Do not use them

Products used:
Investment

Service
Value
Quality
Thumbnail of user rubygray8472
1 review
0 helpful votes
June 14th, 2023

For a trader to maximize their returns, pricing structures that charge appropriate prices are necessary. I would like to thank this firm for offering fair and cheap services; they have competitive pricing and transparent cost structures. As a trader for several years this is something that I see as very important. I'm thankful to have found a firm that enables me to trade with affordable prices.

Thumbnail of user leostoneman995
1 review
0 helpful votes
August 14th, 2023

I pressed the wrong button and now I can't find my fund balance and trades. Waiting for the tech support/account manager to call me back so i can fix this.
Even though I do appreciate the ability to trade more currencies without limitations.
Hope to get the help i need soon as possible.

Best wishes,
Leo

Thumbnail of user davids9611
1 review
1 helpful vote
January 11th, 2023
Verified purchase

These guys either kept or lost all my money. BEWARE. They keep asking for more and more money telling you lies about how much money you will make. My brokers were Benjamin Harris and Sean Kean. They both have no idea what they are doing.

Tip for consumers:
More education.

Products used:
Crypto currency

Service
Value
Quality
Thumbnail of user rogerp535
1 review
2 helpful votes
August 16th, 2022

The NTC firm is a good firm for starters. I opened my personal account close to two months ago so I don't have a good feel of the company. What I can say is that I was able to go about the trading platform rather easily. I didn't get confused and it was user friendly. That is a big plus for me and I think for many others as well. I'm looking forward to making a trade and seeing how things escalate from there. I'm wishing you all success in your trading journey.

Thumbnail of user tannerdavid844
1 review
0 helpful votes
May 3rd, 2023

I've chosen to leave NTC, for personal reasons. In the last few days I made my final withdrawal and closed my trading profile. Despite my choice, it was important for me to note that the exit process was very convenient and easy. Compared to my previous experiences, I did not feel any disrespect or pressure from the company's representatives. On the contrary, they almost made me change my mind with how they handled my request to make the final withdrawal. This kind of approach tells a lot about the company.

Service
Value
Quality
Thumbnail of user alananesbit673
1 review
0 helpful votes
July 7th, 2023

I started trading 3 months ago with the basic account and it's been good enough. To say that its been the best experience by far would be a lie.
Although, I do believe time will tell and only in a few months will I for sure know if this firm will do me right in the future.
For the meantime I have been trading with John Copper which is titled as my account manager. For those of you that don't know, an account manager is meant to guide you and answer any questions you have on trading or crypto. In short, they are an expert in the field.
I will make sure to make another appearance to update on how its all going. Happy trading.

Service
Thumbnail of user patrickw950
1 review
2 helpful votes
May 2nd, 2023

When you invest with them, all they try to do is get more money out of you. Then when you try to draw your money out they give you the run around saying they tried to contact you. It's been a month now where the coward Ben Harrison (not his real name) hides behind an alias and his crony Jack Sharpe (also not his real name) will not release my money. Be warned stay away from them you are going to get burnt. My 2 friends lost $77,000 and $34,000 respectively, you don'y actually know if you are trading at all. BE WARNED, it would be no stars if I could

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