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Claim Your BusinessTheStreet has a rating of 1.5 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TheStreet most frequently mention credit card, and customer service problems. TheStreet ranks 60th among Stock Research sites.
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I used the service for a few years and found it informative. I never experienced any problems with the billing and once I decided to cancel the service, there was no problem. They were sorry to see me go, but none of the horror stories I read from others. Simply not a problem. I experienced anywhere from 14-23% returns for the few years using the service, while only 11% the year I went it alone. I have recently compared some of the other providers rates and am entertaining renewing my subscription at this time with "the street"
It is 100% impossible to cancel your subscription. I have been redirected to different phone numbers, no help through customer support, unable to remove my credit card. This is insane that in 2022 a company will rip you off like this for outrageous amounts of money and make it as difficult to cancel. This proves that is a horrible product, because they do everything in your power to prevent you from quitting or changing your mind. Do not get sucked into this scam trap.
It is 100% impossible to cancel your subscription. I have been redirected to different phone numbers, no help through customer support, unable to remove my credit card. This is insane that in 2022 a company will rip you off like this for outrageous amounts of money and make it as difficult to cancel.
This proves that is a horrible product, because they do everything in your power to prevent you from quitting or changing your mind. Do not get sucked into this scam trap.
Tip for consumers:
Horrible
Products used:
Don't do it.
I tried the trial found it average and stupidly forgot to cancel so after 14 days the full years subscription came out. Stupidly this occurred for a second year. Biggest issue is it is not easy to unsubscribe, you have to physically call them up to unsubscribe. Working as geologist in central Asia I found they are only open office hours so with the time difference and poor mobile coverage this process has become difficult. Emailing does not work they do not respond to please cancel, so now I have to set a 12am alarm get up in the middle of the morning and hopefully have mobile reception to cancel a subscription... clearly this is all about the money when they make it so hard to unsubscribe
Upon visiting the above article page. I found it difficult to read the article. Pop-over spam was so bad that reading the article was near impossible. As if the on-page adverts were not already bad enuff. It is likely that I will block this site from future visits.
Tip for consumers:
This is/was a less than positive review about reading an article about a warning from Amazon.
Imbedded and pop-over spam made it next to impossible to actually read said article. Making this site worthless, and unworthy of future visits!
Products used:
This review was not about a purchase.
Nothing good actually terrible losing money on every position crammar is a joke out for his own money
Email Customer Support non-responsive. Online contact form non-functional. Cancellation only by phone - even for the trial! Thus, pay for your cancellation while you wait in the queue.
I signed up for this service after receiving a promotional offer. Everything is an ad or an up sell. I called three times to cancel. I can't get a hold of anyone and forced to leave a message. I got one call back and when I said I wanted to cancel, they hung up on me. I emailed customer service and they said they can cancel anyone. How convenient for fraudster Jim. Who does business like this in this day and age? Only Jim Cramer. I called the next day and got right thru. They said no problem my card would not be charged. I thought that was a little too easy so I asked how I can confirm. They said not a problem, they would send an email confirmation. My card was charged anyway. Now it's my word vs. fraudster Jim. I have all the phone records. I also emailed my complaint to customer service confirming what has occurred. Now I am disputing the charge with my credit card company. Avoid the hassle. No one should do business like this.
Cramer is all blab, his stock picks are a loosing investment, do not buy into this guys portfolios. He needs a education on how to pick stocks... blab, blab, blab I surprised they even let him on the exchange floor.
My credit card was charged for 900 after cancelation 2 17 on March 9. Never received credit for charges
Tip for consumers:
I called a second time. I will be getting a refund
Customer service always say 10 people are a head of you, if if you wait on the phone 30 mins. Worst customer service I have seen, Stay away
Paid $35.40 per share. It's currently at@6.90. His comments, if it goes down, Don't Join my Club.
I won't
I have been a subscriber for around 5 years. The quality and usefulness of the site has decreased dramatically over the past 6-12 months. The number of authors have decreased. The quality of authors have decreased (where is paul price?). As you scroll down the home page it's the same 3-4 articles repackaged under different section headers. They have obviously tried to cut back on costs and the quality of the product has suffered.
Products used:
real money pro
If you want to sit through boring video ads, this is the place to go. Imagine paying over $300 a year and still be blasted with advertising every where to go, this web site is worst than Huffing Post. Tabloid stuff. Go ahead and give them your money so you can watch the same ads over and over and over again. 30 sec. Ads to watch someone give their opinion on a stock or event. Stupid. I would never join again.
I have been charged $409 for a renewal when I haven't used the site in months. Shows up on my credit card. Go try and cancel! They put you on hold, transfer you around from one operator or another, its really obnoxious. As a practicing attorney my time is valuable. And I am loosing money being here. In the end, I found that my own research and selections out performed what was contained in the materials. Do not get drawn into this rabbit hole and scam.
I joined AAP club as starter and wanted to gain knowledge of investing. Being a paid member for more than 1.5 year, finally I ended up losing money based on their advice. Once I was in big profit's like SHOP, TWLO, TSLA, CVS etc. were recommended to sell and recommended to buy companies like Viacom, Kohls, GE, SLB, Tyson etc. On an average I lost money after subscribing them. IMO, Jim cramer doesn't have time to invest in research about the companies growth potential and that made him to recommend poor companies. I would say stay away from thestreet.com. Absolutely, no market insights you will get it. All you get is update after the market, so who need what happened to the market when everyone knows what happened?
Contacting support is very difficult, as everyone mentioned I had a problem with billing too. I got an add/offer for quarterly payment. But while billing second quarter they charged for the whole year. I had to ask them to go with quarterly billing, it was a nightmare to get support from them. Finally, I decided to unsubscribe. There is no easy button to unsubscribe but it is possible.
James cramer is annoying but he seems to know the markets, but I can't get past him being so obnoxious and loud maybe he needs xanax :)
Their is no free trial, Adds drive you nuts. The idea of paying for a service is so you don't have to look at any adds. I am amazed JIm Cramer is ok with this. And the trade suggestions have lots me a ton of money so far.
I used the service for a few years and found it informative. I never experienced any problems with the billing and once I decided to cancel the service, there was no problem. They were sorry to see me go, but none of the horror stories I read from others. Simply not a problem. I experienced anywhere from 14-23% returns for the few years using the service, while only 11% the year I went it alone. I have recently compared some of the other providers rates and am entertaining renewing my subscription at this time with "the street"
Another site that is plagued with ads and they try to make Jim Cranmer look like a God. His investment record is terrible, if you had listened to all his calls you would have lost a fortune. How he is still on CNBC boggles the mind but then again CNBC is a joke
I signed up for the 14 day trail and was changed right away, when I went to cancel with in the 14 day trail I was charged a prorated amount... so there is not 14 day trail what a rip off!
TheStreet.com ActionAlertsPlus offers a free 14 day trial for new members. However, deep within their website, you find that to cancel the trial, you have to call and wait to speak to someone. This is inconvenient enough, however, it is actually getting the trial cancelled that is the real issue. I called and spoke to three separate people, each who confirmed that my free trial was cancelled and that my card would not be charged. I asked them to send me a confirmation email, which they agreed they would, but then never sent one. I logged into my account and at least confirmed that it was set to "Not to renew" with a charge of $0.00 - I even took a screenshot and sent a time-stamped email to myself confirming this. However, three weeks later, my credit charged is charged $59.95, the monthly subscription fee. I logged back into my account, and someone had changed from "Not to Renew" to "Premium". This seems like outright fraud and a scam to me.
I am an Investment Advisor, I decided to subscribe to the Dividend Investor subscription. Web site is very disappointing. The real estate on the site is more devoted to making additional purchases than information relating to the subscription. The videos that start playing are very annoying. I think Cramer has some intellect but I cannot stand watching him on TV or on this site. He is addicted to himself and it shows. Just like Trump! Lol
I read one article in particular where an entire firm got bashed for a few bad brokers. Very unprofessional and written like a child having a temper tantrum. Would never go to site again for any news about Wall Street or finance
Full of ads total waste of time. Its like a minefield of ads for services that are useless at best. IYou are better of with yahoo finance that's how bad this site is
Totally agree on other comments. One finally has to block the credit card and get a new one... frustrating.
I have back tested their UPGRADES and DOWNGRADES of individual stocks from January 4th YTD (June 27) on https://www.thestreet.com/author/*******/thestreet-quant-ratings/all.html?page=11.
Interestingly, more than half (!) of their Quant Ratings and recommendations would have made me lose 40 to 50% of the invested capital. Sometimes upgrades occur on peak (!) stock value... losing money right away, and downgrades occur on bottoms... making you miss the rally.
This looks like some serious and precise insider job here... for the biggies. TheStreet Quant Ratings and TheStreet recommendations both on CNBC and online result often a significant loss. My own research is traditional and keeps me in a comfortable profit zone.
The Street.com is the worst investment subscription I ever had. I tried to cancel the subscription and they don't want to cancel it.So, for more than a month now we keep trying via the credit card to cancel the subscription and The Street.com keeps charging again even after they sent me an e-mail saying that they feel sorry that I don't want to renew the subscription. Shame on you TheStreet.com for being so rude.
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