• TheWiSpy

TheWiSpy

Overview

TheWiSpy has a rating of 3.22 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. TheWiSpy ranks 7th among Activity Tracker sites.

  • Service
    21
  • Value
    18
  • Shipping
    11
  • Returns
    15
  • Quality
    21

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
7
See all photos
How would you rate TheWiSpy?
Top Positive Review

“One of the best parental monitoring tool”

olivia w.
5/12/21

Just over a year ago, I gave my 12-year-old son his own cell phone. He was just excited to use his new smart device at the start. But after a few months, things got worse. Day and night, he was always online. My colleague recommended me TheWiSpy app for parental monitoring. I installed it on my child's phone and restricted all the inappropriate apps from his device. Luckily he doesn't know that I control his digital activities—thumbs up to TheWiSpy app.

Top Critical Review

“It's a Scam! Don't buy it”

Arturo H.
10/24/22

It's a Scam. Nothing works in my Android phone since I've installed the app and pay my subscription! I tried several times to contact support but they just answered two times, at the beginning to tell me to wait 24 hrs to the data charge but nothing happens really, just a few calls on the calls register and nothing more! I wrote 2 weeks ago to ask for refund and they told me that someone will contact to me but no one contact me till now. I'm really mad! It's a Scam this app. Don't use it!

Reviews (32)

Rating

Timeframe

Other

Thumbnail of user arturoh55
1 review
1 helpful vote
October 24th, 2022
Verified purchase

It's a Scam. Nothing works in my Android phone since I've installed the app and pay my subscription! I tried several times to contact support but they just answered two times, at the beginning to tell me to wait 24 hrs to the data charge but nothing happens really, just a few calls on the calls register and nothing more! I wrote 2 weeks ago to ask for refund and they told me that someone will contact to me but no one contact me till now. I'm really mad! It's a Scam this app. Don't use it!

Tip for consumers:
Don't

Products used:
App

Service
Value
Quality
Thumbnail of user bettyp890
2 reviews
0 helpful votes
February 21st, 2023

They charged me for 3 devices at the same time and never refunded me or returned my multiple emails asking for help. In the end, the app never worked, and I only got a response saying to wait 24 hours for the data to sync, even if more than 24 hours had passed when I asked. So I kept trying to contact support to no avail for almost a month, no response. So avoid this app!

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Value
Shipping
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Thumbnail of user nathanf182
1 review
1 helpful vote
July 30th, 2021

Call recording great. When it works. Audio record rarely works. Long load times. Poor customer support. Crap interface

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Value
Shipping
Returns
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Thumbnail of user maxf88
Max F. – TheWiSpy Rep

Sorry for the inconvenience. If you are facing any problem you can contact TheWiSpy Customer support through Email or Live Chat.

Thumbnail of user dalybabay
1 review
0 helpful votes
September 4th, 2023
Verified purchase

I got the top license it didn't work they didn't even send a purchase confirmation email and tried to contact the support they replied only once then never did again I called that number they gave online they also responded once then disappeared I am going to report this today itself I have thrown money and I will post here the report that I made and will be focusing on this until I get back my right EVERYONE MUST DO THE SAME

Tip for consumers:
I have been scammed by thewispy.com

Products used:
Thewispy product is fake and a SCAM

Service
Value
Shipping
Returns
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Thumbnail of user zeeshans15
1 review
2 helpful votes
April 22nd, 2021

I bought premium service for my teen phone from wispy. I gave all permissions to this app, remove anti virus so this app works fine but this is a scam. Like, My teen went out of the state with my wife 2 weeks ago and the current location said its still in my house and also time stamp says up-to-date lolz(See screenshot). No live correspondence or feeds or anything. Refreshing period is like 2 or 3 days if you are lucky otherwise app even didn't load on the browser and always give error as i attached below. Messages, Videos, Pictures. All option are useless and not even updating. Live video and audio call record useless where they selling their product where you can listen live surrounding is a big lie. Fraud. Even, i cannot see any twitter, Facebook or any social platform messages. Don't trust this app. I have all screenshots and prove if you want. I still have 2 months of service so whatever proof you want i can give it to you. Don't buy this. Fraud. Waste of Money

Tip for consumers:
Fraud, You will only see some messages just the time when you activate this app, that's it. I mean these simple features you can get from any free apps as well so this app is fraud.

Products used:
thewispy

Service
Value
Shipping
Returns
Quality
Thumbnail of user maxf88
Max F. – TheWiSpy Rep

Sorry for the inconvenience. If you are facing any problem you can contact TheWiSpy Customer support through Email or Live Chat.

Thumbnail of user barinderjits
1 review
0 helpful votes
September 9th, 2021

App is not capable to upload all data. The customer care did not reply. They just earn money. Never buy it.

Service
Value
Shipping
Returns
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Thumbnail of user maxf88
Max F. – TheWiSpy Rep

Sorry for the inconvenience. If you are facing any problem you can contact TheWiSpy Customer support through Email or Live Chat.

Thumbnail of user pro.e
1 review
0 helpful votes
December 18th, 2021

Good experience with this app. I am using this app for tracking my hubby. Its best result make me happy. Deserve 4 star.

Service
Thumbnail of user oliviaw172
1 review
2 helpful votes
May 12th, 2021

Just over a year ago, I gave my 12-year-old son his own cell phone. He was just excited to use his new smart device at the start. But after a few months, things got worse. Day and night, he was always online. My colleague recommended me TheWiSpy app for parental monitoring. I installed it on my child's phone and restricted all the inappropriate apps from his device. Luckily he doesn't know that I control his digital activities—thumbs up to TheWiSpy app.

Tip for consumers:
Best parental control app to monitor digital space of your kids.

Products used:
parental control app

Service
Quality
Thumbnail of user pamt424
1 review
0 helpful votes
February 15th, 2023
Verified purchase

I pay for this service and not getting the correct information I'm getting calls and text messages from Last year nothing from this year this was a waste of my money

Thumbnail of user jonyc5
1 review
2 helpful votes
July 6th, 2021

The most challenging thing about being a working parent is that you can't keep up with your kids' life routines, which worries you the most. TheWiSpy reviews appeared to me when I searched for an app to monitor my children while I'm away. I bought the app to block unfitting websites, but I am amazed to see its other features. I can track my girl, who is in her early teenage years while sitting at my office. I can also monitor her mobile phone activities and get a daily report on her internet usage. Isn't it amazing?

Service
Value
Shipping
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Thumbnail of user bilalt8
1 review
0 helpful votes
February 20th, 2023

The app doesn't work at all easily detectable I complained many times they did not refund me as well

Thumbnail of user niln4
1 review
0 helpful votes
June 25th, 2022

This is the most pathetic platform with no support for any queries whatsoever anyone has after purchasing the subscription.

Thumbnail of user samanthar419
1 review
2 helpful votes
June 12th, 2021

This is garbage. Nothing is in realtime, and the page always stalls out or takes forever to load. The app offers a list of things and doesn't tell you that you don't get it unless you pay a totally different subscription

Service
Value
Returns
Quality
Thumbnail of user maxf88
Max F. – TheWiSpy Rep

Sorry for the inconvenience. If you are facing any problem you can contact TheWiSpy Customer support through Email or Live Chat.

Thumbnail of user asiak16
1 review
0 helpful votes
April 27th, 2022

Trying too many tracking apps but at last I found wispy which is almost better than other apps specially in location tracking and messages tracking. Good results

Service
Value
Quality
Thumbnail of user brookec9
18 reviews
15 helpful votes
June 3rd, 2020

Extra fast monitoring app for kids and teens. Instant installation and easy remote control access to target device.

Tip for consumers:
If you need an ultimate Android spy app for working moms and employers, you must review TheWiSpy solution for parental control software.

Products used:
Call Recording
Video Recordings
SMS

Thumbnail of user johnd7852
1 review
1 helpful vote
April 9th, 2023
Verified purchase

I was searching for an android app so that my family could monitor my 84 year old father with Alzheimer's whereabouts and activities. I admit that I did not do my normal full on research when I chose Thewispy as the product to use - there was a sense of urgency at the time to find something. And what I read, it appeared to be a good option. WRONG!

I followed all the directions after paying their fee in order to get the product set up. Right from the beginning there were numerous problems. 95% of the options you are supposed to have access to didn't function - returning an error. Trying to contact someone was unreal. When you speak to someone (in Hawaii?), they tell you to send a text of your issues using the same number and to await a response. The response comes via email that first says a ticket has been created followed by instructions to follow to correct the problem reported.

This went back and forth for weeks. I paid for a product/service that did not function as advertised. I followed each corrective function always having the same result.

I have literally spoken to ONE person for about 30 seconds - and when they answered the phone, they said, "hello". No company name. No actual name of the rep. VERY SKETCHY.

Two months passed and still no actual working solution. I sent them an email (to the several email addresses they used in contacting me) and requested a refund. The response was the usual - a ticket created followed by the issue has been referred. NO REFUND issued - and no communication why not. I sent another email demanding a refund and got the same response. I also included that they do not have permission to make any charges to any form of payment they may have kept on file. Same response.

SO BEWARE. DO NOT BELIEVE THE FAKE REVIEWS GIVEN ABOUT THIS SERVICE. DO NOT ENGAGE WITH THEM AT ALL. DO YOUR RESEARCH AND STAY AWAY FROM THESE PEOPLE.

I am in process of filing complaints with every governmental agency I can and will be putting up a youtube video about them soon.

Tip for consumers:
That the reviews were FRAUD/FAKE.

Products used:
Android phone monitoring services that NEVER WORKED.

Service
Value
Returns
Quality
Thumbnail of user sarahd1194
1 review
2 helpful votes
May 19th, 2021

I was so overwhelmed to see my child spending hours on his phone. He is only 8, and it haunts me to see him glued to his tablet. I tried so many times to take away his gadgets, but it resulted in complete failure. My sister then recommended me TheWiSpy app. I am really shocked to see how a single app can help parents limit kids' screen time. I now block improper apps, restrict screen time, and secretly monitor my child's digital activities. All thanks to TheWiSpy parental controls.

Tip for consumers:
One of the best parenting tool to keep eye on kids.

Products used:
Parental control

Service
Quality
Thumbnail of user mackh39
1 review
2 helpful votes
February 1st, 2022

I am using for kids monitoring, this app is providing good service at low price. Easy installation steps, user friendly.

Thumbnail of user amandad1083
1 review
1 helpful vote
November 4th, 2021

Didn't live upto what their site said. After I installed and wasn't able to retrieve anything from the phone I was told there was a "glitch" that they were working on an update. Few days go by and I reached out again and was told the update was done but I would have to uninstall then reinstall their app on that phone. For a "tracking/spy" app I would have expected it to update automatically. Also their customer service chat was rude and unprofessional. He kept leaving the chat and when I asked him to stop his response was he had to talk to multiple customers at a time.

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Thumbnail of user maxf88
Max F. – TheWiSpy Rep

Sorry for the inconvenience. If you are facing any problem you can contact TheWiSpy Customer support through Email or Live Chat.

Thumbnail of user sjanas
2 reviews
1 helpful vote
November 1st, 2021
Verified purchase

IT DOES NOT WORK. NOT UPLOADING ANY DATA TO SIGHT AND THEY DONT REPLY. SCAM. RIP OFF. DO NOT BUY

Service
Value
Shipping
Returns
Quality
Thumbnail of user maxf88
Max F. – TheWiSpy Rep

Sorry for the inconvenience. If you are facing any problem you can contact TheWiSpy Customer support through Email or Live Chat.

Thumbnail of user jenniferd3063
1 review
1 helpful vote
June 26th, 2023

I purchased this app and i paid for it, the money was taken out of my account, and i cant get any one to answer me or help me, i have called them 3 or 4 times i have emailed them 3 or 4 times i even left 3 or 4 messages on the 24/7 assistance platform and still nothing, its been 3 days and not one person from this company has reached out to me, but they sure did take my money quickly, my son was so excited to get his cell phone and the poor kid cant use it yet because this lovely company cant get back to me so i can get it installed on his phone. If you want a headache and a company to ignore you then hey this is for you, but i personally am gonna spend a little more money and go with a company who values me as a customer and actually returns my call and emails. Worst service i have ever gotten in my life..

Tip for consumers:
Worst service i have ever gotten..

Products used:
Its a spy app and i cant use it because they took my money and wont let me install it, nor will they contact me to help

Service
Value
Quality
Thumbnail of user jennyl363
1 review
3 helpful votes
November 6th, 2021

After my neighbor told me about a horrific incident of how a stranger catfished her daughter and tried to exploit her, I couldn't resist getting an Android spy app to monitor my kids. So, I read a bunch of reviews and bought TheWiSpy monitoring app. It is precisely what I was expecting. I now filter websites, monitor social media messages, and view all cell phones actions distantly. I even block contacts from my kids' phones to keep them safe.

Products used:
Android Spy App

Service
Value
Returns
Quality
Thumbnail of user mikej1064
1 review
2 helpful votes
July 7th, 2021

Great App! And its really work. I was really want to spy my spouse phone and TheWispy do that.
Thanks TheWispy Team!

Service
Value
Shipping
Returns
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Thumbnail of user johna2516
1 review
4 helpful votes
October 13th, 2020

The best apps based on phone type, features, price, and stability
My experience with each product including installation and customer service is very well.

Thumbnail of user rayanam
1 review
1 helpful vote
May 11th, 2022

According to my experience it is one of the best Mobile tracking app for adults and parents. It has cleared my doubts regarding my B. F and now I am happy. Thank you Thewispy App. Definitely recommended...

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From the business

TheWiSpy is the best spyware for android phones, to spy on the android device. Follow the target device activities, including text messages, spy microphone surroundings, etc. Explore about how to spy on an android device.
Parents can spy on their kid’s daily activity with the best spy phone app, TheWiSpy. A well-designed and user-friendly spyware app, protect the kidsfrom the cyber-threats at affordable rates.
An easy to manage spying tool enables a company to increase the productivity by monitoring the employee’s devices. With TheWiSpy, explore Internet monitoring, web browser history, and many more.
Being a highly configurable parental control software, TheWiSpy enables the parents to keep an eye on the kids, to protect them from cyberbullying. An android compatible device allows the parent to guide the kids about the internet usage.

Company Representative

Thumbnail of user maxf88
Max F.
Product Manager / Owner
Typically does not respond to reviews
Managing the product TheWiSpy as well as own this app

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