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Ticket Offices has a rating of 4.6 stars from 246,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Offices most frequently mention service charge, credit card, and purchase tickets. Ticket Offices ranks 5th among Tickets sites.
I originally ordered 5 tickets, then my daughter wanted 2 more. Then a friend heard we were going, wanted to join us . . and get 2 MORE tickets. Even though there were tickets available in the same section, same row, I couldn't find out where they were or get these new tickets next to my others. Nor could I get a refund, so that I could repurchase all the tickets I wanted together. So I will probably not use this site again.
Anybody hear about the pandemic that hit the planet? Most, if not all major companies have made adjustments to accommodate the limitations created by the pandemic. This company simply refuses. I have called multiple times trying to either exchange or refund my tickets and all they do is argue. Their customer service is horrible, they keep interrupting me and refused to escalate the situation. I'm leaving terrible reviews anywhere I can and will never use this company in the future.
Anybody hear about the pandemic that hit the planet? Most, if not all major companies have made adjustments to accommodate the limitations created by the pandemic. This company simply refuses. I have called multiple times trying to either exchange or refund my tickets and all they do is argue. Their customer service is horrible, they keep interrupting me and refused to escalate the situation. I'm leaving terrible reviews anywhere I can and will never use this company in the future.
remember that not everyone is savvy with electronics you need to keep it very simple. I had to get help for loading the tickets on phone. I felt sorry for the girl that was helping I was so frustrated.
Horrible company. Miserable customer service, you will never get a person live. Can only do SMS link to chat and they hang up on you if you ask for a refund, no matter the circumstances. Refuse cash refunds. Live Nation steered by Black Keys ticket request to them and concert was cancelled due to COVID. Their response was basically so sad, too bad, no refund but a credit which you have a limited time to use. BEWARE AND DO NOT USE THESE PEOPLE.
it was far better than the smith's site, didn't realize the service fee and extra charges were so astronomical for ordering tickets online. Just ridiculous!
Problem with entering my discover card, used another card to purchase. There was nothing wrong with the discover card.
Bought Billy Joel MSG tickets right before the pandemic. Then a reschedule happened. Then TicketOffices sent me new tickets. They didn't see right, so I asked them to validate them. They just kept shuffling me around to agents. Got to the venue and they were in fact, fake tickets. I've opened a case with TicketOffices, but they will not get back to me. Avoid these scammers!
Tip for consumers:
DO NOT use TicketOfffices.com - they are selling FAKE tickets and will not return your calls or money!
Products used:
Nothing - the tickets were FAKE. They turned me and my kid away at the stadium!
Hi Robert, please send us your name, email, and order # via private message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.
These tickets are a Christmas gift but it didn't allow for me to put them in her name. And if the show cancels or she can't make it, the refund will come back to me...not much of a gift when I still have control of her gift.
Seriously with your service charges? I know the original price of that ticket. That's the reason I go to such few shows.
I felt that the service charge of $19.95 per ticket was way too high.
That's why I would not recommend this site.
Wait ticket prices I will order again can't wait to receive them on August 15. A surprise for my wife.
The $45 service charge seems a bit ridiculous, especially since it appears that getting them electronically is the only option.
They advertise on search engines in a way that makes you think you're on the site of the box office you're looking for. Then they charge you double + fees. Yes, their site does state that they're resellers, but it's not made obvious and by the team you're made aware of that, it's too late. DO NOT GO ANYWHERE NEAR
the prices advertised were not in USD on the ticket site. Only when we were into pay pal did this become apparent. Also service charge and electronic transfer fees were not advertised anywhere
ABSOLUTE CROOKS! I would give negative stars if possible. I am 48 and this is the first bad review I have ever written. After the event we had tickets to was rescheduled a couple of times over the last two years, the event was cancelled. I was NOT notified of the cancellation and they will not give me my money back... only a credit. THE WORST CUSTOMER SERVICE EVER.
Tip for consumers:
Do not buy tickets with TicketOffices.com
Hi, please send us your name, email, and order # via private message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.
Have never used electronic ticket before but didn't have the option of printing a ticket so I hope it works.
eh i do it a lot nothing special, i like how i did not have to keep clicking through pages that was nice
so far the price was right and getting tickets was easy. cant wait to receive my tickets and see the show.
Super Excited to share this experience with my oldest son! This site made it a great gift that he actually got for me!
Was charged double the face value of the tickets, when I inquired about when they would be shipped I was given a seven month window with the last date being 5 days before the event. Shady and unprofessional
When they are are on the phone with you they try and sell you better seats using there discount, yep
I should have red flagged then! Paid extra for the tickets then never received them the event got post lobed and still waiting for refund or credit
I am tell everyone do not use this sight the reviews they have must be false they cannot be true it's a a horrible service use another one
Tip for consumers:
Don’t use them
Products used:
Ticket
Hi, please send us your name, email, and order # via private message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.
It was ok and that should be adequate for your records. I have nothing else to say. Thanks for the tickets
simple easy fast... wish we could see the view from the seats we selected though... or the ability to chose our seats.
First time buying tickets of line. It was quick and easy. For sure will use it again next time I order tickets
I was afraid to try PayPal, call my son and he said it was safe to trust PayPal. Thanks for a great experience.
17$ extra for instant download is pointless. It's almost 2020, everyone had phones for instant download. It should be free.
Gain trust and grow your business with customer reviews.
TicketOffices is the top reseller with tickets to the hottest shows in your area, with top concert tickets, theater tickets, sports tickets, and more available for top venues throughout the U.S. and Canada.
Hi Liz, thank you for reaching out. The impact of the COVID-19 crisis has been devastating for many, and we remain committed to our customers during this time. Please send us your name, email, and order # via (private/direct) message so we can further address your concerns.