Tnt.co.uk

Am absolutely fuming and one star is one too many for this so-called service. Waited in all day for them to deliver an item which was supposed to be with me by 6pm. After 6pm I used their webchat to find out what had happened as I could trace my delivery but there was no note of it being delayed or lost and it still said it would be delivered by 6pm. The person on the webchat got off to a great start by greeting me with "Good morning" then proceeded to tell me my item had been sent to the wrong depot. She then proceeded to tell me tnt couldn't let me know as they weren't allowed to contact me by the sender?! DPD contacted me earlier today about an item from the same sender and they delivered on time. The didn't-know-whether-it-was-morning-or-night tnt advisor then told me my item wouldn't be delivered till the 23rd February - four days away. Am absolutely fuming and will never use this so-called courier service again. Absolute rubbish.