TodayTix

I was showing a friend how to order rush tickets but I somehow managed to book four regular price AND four Rush tickets. I raised the issue immediately and on a Sunday Shelly got back to me and has been dealing with the situation since. Due to the T's&C's we couldn't get a refund but she was able to offer us the difference in vouchers (which will be used so that's fine!) So grateful to liase with a compassionate human rather than an automated bot!

It's a very easy and fantastic app. I love that they also have the lottery tickets on there as well and that you can set alerts. It's very user friendly. If you should need help, a rep gets back to you in a timely manner and answers your questions.

A special thank you to Shelly whom came back to me quickly and to today tix for allowing me to swap ticket dates due to me having booked the date wrong due to being heavily dosed up on pain relief after a bad fall. I couldn't believe how quickly and efficiently this was dealt with and a real understanding and of my personal
Circumstance as opposed to just quoting terms and conditions like many other companies would have. I cannot thank you enough

I am now unable to attend a show that I had booked and emailed Todaytix to see if they would allow me to exchange my ticket for the same show but for a week later. They responded to my email the following morning giving me an exchange code and I was able to change my ticket to the following week. I am so grateful for them allowing me to do this and it was very easy to do.

I needed to change the tickets I booked and got perfect help within one day. Thanks a lot, much appreciated!

I have been using TodayTix for almost a year now! I would hear about it from podcasters advertisements like So Bad Its Good with Ryan Bailey, Everything Iconic with Danny Pellegrino, or Las Culturistas with Matt Rogers and Bowen Yang. And finally decided to try it because as much as i LOVE the arts and theatre Broadway is not the cheapest night out, but todaytix has been helpful in that, even if you don't land a deal every purchase gets you points that can be used for future orders! I recently saw a show and had to use the best seats available feature, a feature I was apprehensive about because I like to pick my seats, however I can say I was pleasantly surprised when I found myself in the 5th row! Lastly I want to shoutout Nancy from Customer Service, she really made sure I was satisfied with my experience and went above and beyond! Ive seen 4 shows purchased from today tix and am excited to see many many more!

Great service today, friendly and helpful with exchange of tickets that I purch9and needed to change. So efficient response and help! Thank you, appreciate.

I love the lotto portion but their ticket sales are getting less transparent and more expensive. Even deals have additional fees. The seats are getting worse as well especially for "discount." I also ran into trouble with a voucher that expired which is frustrating as we had been unable to use it in time

We had looked forward to celebrating my wife's birthday in NYC and the main purpose of the trip was to see three shows on Broadway. We came down with Covid and made the call that it was not prudent for us to travel and potentially bring illness. We were really in a quandary as we had spent a lot of money booking things. Today Tix was great and handled all of our show cancellation requests. They contacted each of the box offices and were successful in getting full refunds. In the end, we were fully refunded on tickets, hotel, and flights by making the right decision.

We will look forward to rebooking our trip to New York and tickets to Broadway shows through you after we recover. We love TodayTix!

We unfortunately had to cancel a booking on the day due to a member of our party going into hospital. The customer representative I spoke to, Cassian, reassured me and helped cancel the booking and issued vouchers to rebook.

This is so reassuring that TodayTix really consider the realities of life and accommodate as such. It's so refreshing and reassuring to know they support their customers and are not solely concerned with having your money.

Prior to this I've always used today tix over other sites and will continue to do so.
Thank you so much!

I go to the theatre once a month, it was a new years resolution I started a few years ago. So buying theatre tickers is something I've been used to doing for a while now. Over the 1-2 years I've been using today tix to order my tickets and I have found it to be the cheapest option out there, and the app makes it so very easy to use. It's so straight forward and simple. Most recently I made a mistake on a ticket purchase and Lewis their Customer Care Specialist was able to help me out really efficiently. I really appreciate the service I get with todaytix, and I recommend it to all my friends.

I had tickets to see Les Miserables but due to a hospital appointment I would be unable to make the date on the ticket.I contacted Today Tix to see if they could send me a voucher so that I could exchange tickets for another date,
I received an email a few minutes later agreeing to my request which I was delighted with.
I just want to say thank you for such a fast response and agreeing to let me exchange tickets for another day, as I have dealt with other agencies who would not allow this to be done.

Good offers like Lottery Rush and Friday forty too - which help us getting great tickets at a very low price at times.

I dont discount the bad reviews here but MY EXPERIENCES here in SF have been short of perfect. Used TodayTix several times and have never been disappointed.

Most recently id requested 8 seats together in Orchestra -- well u can only buy 6 at a time -- but TT customer svc suggested i buy 6 then the other 2 tix & they would do their best to seat them all together. THEY DID. Not upstairs but in ORCH as purchased. Awesome.

Other times i purchased Balcony tix only to be upgraded at the box office to MEZZ or better! Wasnt expecting but super pleasantly surprised nonetheless. Perhaps the partner theatre cos out here are more proactive? Regardless -- 5 stars.

I emailed support as thought I'd bought 4 tickets but there was a glitch with the transaction (I think with me/my bank). I was very impressed to have an informative, helpful & personal reply to my query within 15mins! I also like the clarity of the app showing ticket options & prices

I purchased tickets to a Broadway show and unfortunately had to cancel. Fortunately I had purchased the ticket protection and received a voucher. When I went to repurchase tickets I could not find the voucher. I submitted a request for help through TodayTix's chat bot late at night and by morning had my voucher number in my inbox. Very happy with the customer service!

Very happy that on contacting today tix exchanged my tickets fie a performance later this month unable to attend due to train strike

I had to cancel my show ticket as my flight was cancelled and could not arrive to the show.
The support team helped me and I was able to receive refund for my ticket.
I will use the app on my next trip, for sure.

My issue over 'rush' tickets was raised and dealt with so speedily & professionally. Well done all

I had a problem using the code and wrote an email to TodayTix who replied immediately and offered the solution to the problem that was of my making. A truly refreshing process which was much appreciated. Thank you.

Not only have I been a lucky winner a few times but I find the site easy to navigate. If I ever have a question, somebody always gets back to me. Keep up the good work.

Thank you for understanding my issue regarding a Broadway show and responding promptly to my request

I love the ease of the app. I had a significant issue that I had to deal with and she was wonderful. She understand my issue and resolved it. I would use this app again and recommend it to all. Thank you.