Toolstation

I've spent many thousands of pounds at Toolstation over the years and have brought that custom to an end after my experience with Toolstation Parkhead in Glasgow. The most unhelpful service I've ever encountered, and deliberately obstructive and officious attitude from the middle-aged woman who serves there, The young, fat bloke is no better in terms of his lack of basic courtesy. Thankfully, Screwfix is right next door, so they'll be getting my money from now on. Thinking it was maybe just this branch that was a problem, I emailed Toolstation to close my account (after over a decade of purchases) and to tell them why I wouldn't be buying from them any more. The response was to ignore my complaint and respond to the account closure with complete disinterest. Clearly, the way this company is being run is bad from top to bottom.