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Torfx has a rating of 5 stars from 1 review, indicating that most customers are generally satisfied with their purchases.
We had been with XE Trade for several years (I've reviewed them on SiteJabber), mainly because the transfers were relatively easy, as they used a Canadian bank. Now they're part of HiFX and all advantages have disappeared. I contacted TorFX and received prompt, personal, friendly and helpful service from Tim Atkinson. The challenge was in persuading our Canadian bank to transfer money to Barclays; once that was set up, the transaction happened very quickly and the exchange rate was favourable. I even had a follow-up call from Tim at TorFX asking if we'd been happy with the transfer. I had no hesitation in saying yes and that we'd be using them for future transfers.
We had been with XE Trade for several years (I've reviewed them on SiteJabber), mainly because the transfers were relatively easy, as they used a Canadian bank. Now they're part of HiFX and all advantages have disappeared.
I contacted TorFX and received prompt, personal, friendly and helpful service from Tim Atkinson. The challenge was in persuading our Canadian bank to transfer money to Barclays; once that was set up, the transaction happened very quickly and the exchange rate was favourable. I even had a follow-up call from Tim at TorFX asking if we'd been happy with the transfer. I had no hesitation in saying yes and that we'd be using them for future transfers.
Tip for consumers:
It's possible that anyone at TorFX would be as helpful, but I'd suggest asking for Tim Atkinson in particular.
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