TotalAV has a rating of 3.45 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. TotalAV ranks 29th among Antivirus Software sites.
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Internet security is so important as you never know who might be watching or gaining access to your system without your knowledge. The first you know is when your bank account is compromised or your system won't play ball. All scenarios you don't want. This was an easy program to download and install so what's not to love... plus the price is right. Peace of mind without selling your first born! So now I don't need to be worrying who is sneaking in my back door when I'm not looking or even when I am.
I was using Total AV and got a virus. I called their "Customer Service" for help. After a long wait I was finally connected to a Bot, that then finally connected me to a real person. Online -- typing to one another. Very cumbersome. That Customer Service person did two things: 1) suggested pre-written solutions that they just plugged in to the discussion; and 2) tried to upsell me to more Total AV products. There was never a voice exchange. And the virus problems remained. I went back to Bitdefender.
Internet security is so important as you never know who might be watching or gaining access to your system without your knowledge. The first you know is when your bank account is compromised or your system won't play ball. All scenarios you don't want. This was an easy program to download and install so what's not to love... plus the price is right. Peace of mind without selling your first born! So now I don't need to be worrying who is sneaking in my back door when I'm not looking or even when I am.
I tried their TotalAV but it conflicted with my preferred protection Malwarebytes. After only a few hours I requested a refund, and they passed me from agent to agent, each trying to get me to stay, ignoring my requests for cancellation. They ignored message after message from me requesting cancellation. They eventually did so, but I find their handling of this reasonable request infuriating and disrespectful. If they are this bad for a simple cancellation request, I hate to think what they would be like for something serious! I would avoid them at all costs!
It is tempting to use UNIX as "hackers" don't bother with it and one does.t need al the memory/processing time consuming programs. In other words there are better things to do!
Tip for consumers:
THEHELP FROM UND COMPUTER SERVICES IS APPRECIATED.
Products used:
NA
Just got it - easy to buy - but need time to know how good it works. Demo was very promising. Have high expectations
Products used:
Total AV
I not only ordered Total AV, I purchased additional services from them. My Wife's computer crashed and would not boot up. It was stuck in an automatic repair loop. It took me a month to figure out that the Total AV was the problem. It is not compatible with Bit Defender. Unfortunately, Bit Defender is imbedded in my Netgear Router. I had to delete Total AV, and it's too late to get a refund! Don't waste your money and time.
Products used:
Antivirus and Malware software.
I was using Total AV and got a virus. I called their "Customer Service" for help. After a long wait I was finally connected to a Bot, that then finally connected me to a real person. Online -- typing to one another. Very cumbersome. That Customer Service person did two things: 1) suggested pre-written solutions that they just plugged in to the discussion; and 2) tried to upsell me to more Total AV products. There was never a voice exchange. And the virus problems remained. I went back to Bitdefender.
I needed a new security system and clean up of files and you made it easy. So glad I found you. Now I know that my files are safe and my computer safe from hackers. Been having problems with hackers and Malware. Thank you
Just started not much to say. Fast download and scan. Don;t know if ny phone is protected seems inexpensive for what it claims to do but we'll see.
Their cancellation policies are the worst I have ever experienced. You have to jump through a bunch of hoops, deal with customer service, and respond to a bunch of emails and promos. They do that to try to wear you down and make you give up trying cancel. It's a money grab. Extremely irritating.
I am hoping for the best I had a terrible experience with Avast Security very recently and hoping!
Worst garbage, bought a year for 3 devices, I didn't know how they control reviews online. Charged 9.99 a month when I bought a year for 36 for 3 devices. Then they didn't work they wanted other software installed too. Tried to cancel, can't talk to anyone, contacted my cc and stopped payment. No more from these crooks. It's bad enough when Adbul and Misha pretend their names are Peter and Penny but when they NEVER answer a call that's enough. $#*! you Brandon
Tip for consumers:
Don't trust Google reviews anymore, find a site with real people. Yelp is a good start, reddit is sadly becoming a sellout
Products used:
Nome
I have N O idea how to install this on 5 devices like my phones and another desk top computer in a different state
Its a good antivirus, but i dont like the constant ads for pro subscription. Its just very annoying in general
Good sale price, like the idea that it is automatic renew, look forward to virus protection on my computer
Bien pratique, bloque les pubs lors de visionnage de video sur YouTube ainsi qu'une bonne protection Web avec cette suite de sécurité pour PC et smartphone
Cordialement, tof
Tip for consumers:
Profitez de cette offre pour bloquer toutes les pubs votre sécurité sur le web avec vos PC et smartphones !!!
Products used:
suite de sécurité Total Ad-block illimité ainsi que son antivirus Total AV et Total Web-shield
Too many instructions and suggestions all appearing on top of one another. Made process too lengthy.
Tip for consumers:
How many option beyong the basics there would be
Products used:
Trying to use malware cleanup. Not sone yet
Do NOT trust your phones, tablets, laptops etc. to this company. They offer total software virus protection, safe web browsing and VPN but it doesn't work. The spam emails keep flooding through to your Inbox, not the Junk file even. Activate WebShield on your device/s and it might stay active for a day or too, if you're lucky, then it switches off. The worst comes when you try to contact them - you can't. They have no email address on their website, no telephone number and no online chat facility despite stating at the bottom that "Need Help? Check out our Knowledge Base, Video Guides or Contact us 24/7 >".
I have tried to send several emails to them re cancellation of my account and have used addresses that in the past they have used to send to me, begging me to stay with them and offering a lower price, yet when I've sent to them I get an automated response directing me to the website and saying the address is unmonitored by their staff. They are not worth bothering with. A free anti-virus system would be better than wasting good money on TotalAV
Tip for consumers:
Try elsewhere and don’t waste your money on TotalAV
Products used:
Total internet protection for up to 5 devices
Thank you for your new antivirus TotalAV.
A little bit problems are for a 77 year old guy to get the all three computers with me under the cover of protection.
I will continue trying though the old Avast is all the time calling me back.
First year quite cheap, now €175 yearly. Not worth it. But, there is no way they will remove your account. Fraudsters! Beware of these thugs!
An easy onboarding and payment process.
As a new customer, I don't have any user experience yet.
No disappointments so far.
It looks good - until you ask it to do something new or different. Subscribed several months agoIt looks good - until you ask it to do something new or different. Subscribed several months but you treat me as a newcomer
Products used:
Passwords. Anti virus.
Habe Total AV gerade erneut verlängert, bin zufrieden, bisher keine Komplikationen bzw. Probleme, danke.
Tip for consumers:
nein
Products used:
Total AV Vertrag