• TravelKhana

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Overview

TravelKhana has a rating of 2.62 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TravelKhana most frequently mention customer care, empty stomach, and bad experience problems. TravelKhana ranks 15th among Food Delivery sites.

  • Service
    10
  • Value
    9
  • Shipping
    8
  • Returns
    8
  • Quality
    8
2
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What reviewers want you to know

Positive highlights

  • They provide you with best quality food at reasonable prices.

Critical highlights

  • Despite regularly tracking this could not deliver me the food at required station..
  • 2 TIMES I BOOKED ORDER BUT NOT DELIVER BY THEM AND CUSTOMER CARE GIVE NO SOLLUTION.
How would you rate TravelKhana?
Top Positive Review

“Travelkhana”

Yash r.
10/3/18

The platform is been providing all age group people on train with several choices that can suit them at nominal prices.

Top Critical Review

“Madhar chod”

Adarsh M.
12/6/22

Ordered food, paid the amount online. They didn't deliver the food. I can't able to contact them, its night and now I have to sleep without food. I frequently travel in trains but 1st time I have been cheated. From now onwards on every journey I will order food from this website on cash on delivery and will not take the food. I request you to follow the same so that we can teach them a good lesson. You can find me by searching my name into Google Regards Adarsh Mohit

Reviews (158)

Rating

Timeframe

Other

Reviews that mention popular keywords

food (137) customer care (16) food quality (10) veg thali (9) service provider (4) delivery boy (5) quality food (3) dal fry (3) 20 minutes (3)
Thumbnail of user adarshm7
1 review
0 helpful votes
December 6th, 2022

Ordered food, paid the amount online.
They didn't deliver the food. I can't able to contact them, its night and now I have to sleep without food.

I frequently travel in trains but 1st time I have been cheated.

From now onwards on every journey I will order food from this website on cash on delivery and will not take the food.

I request you to follow the same so that we can teach them a good lesson.

You can find me by searching my name into Google

Regards
Adarsh Mohit

Tip for consumers:
I know you are very upset , just arrange another food you you and your family .

On your next trip try to order the food with this website again but this time you choose cash on delivery as a payment option and deny to take the food .

Or you can even try from your home by filling wrong details and seat no .

Stay United against these type of cheated , connect with me by typing my name into Google.
Regards
Adarsh Mohit

Service
Value
Shipping
Returns
Quality
Thumbnail of user santanum7
1 review
0 helpful votes
August 31st, 2022

Guys, do not use travelkhana at all. 4–5 years back it was very good. I faced two issue in last 2 years. Once no one deliver food at all, even though I had all confomrations regarding orders. Customer care just didn't took any action.

Day before yesterday, we faces same problem. They delivered only 30% of order and took full amount. When I raised complain they just created a ticket number, and no further action at all. I was travelling with my elderly parents, they had to sleep without any dinner. I informed same to their customer care. They even don't listen my words seriously. Worst customer support I ever faced. I called at least 8–10 times. Half of the times they informed they will check with restaurant and half of the time some security persons picked up call and told no representative available for complain support, asked me call latter. Here is the number I called, *******094. If you don't want to have such horrible experience when traveling, please do not use travelkhana.

Products used:
Food

Service
Value
Shipping
Returns
Quality
Thumbnail of user krishnak51
1 review
0 helpful votes
June 23rd, 2019

Mud a fu kaaaa. They didn't delivered my order. I'm helpless right now. I didn't found "write review" section So I am writing here, I know it's little strange but the feelings right now is like "I Cheated by a food delivery Company" I am traveling without cash and I'm just using Paytm to order Food. Travel Khana is not a genuine service provider, They will ruin your journey. Right now I don't have any options.

Thumbnail of user yashr5
1 review
1 helpful vote
October 3rd, 2018

The platform is been providing all age group people on train with several choices that can suit them at nominal prices.

Thumbnail of user milindm1
1 review
0 helpful votes
December 3rd, 2018

Ordered food for a group of 20 people who had been traveling for 24 hours. They sent me a confirmation msg that the food will be delivered at the said station but the people never turned up we had to sleep hungry that night. They did not even have the courtesy to let us know that the delivery won't be possible. I was promised a refund within 5 working days but I have not received any refund till date. Please don't order from here. They are only here for the money. If u need proof please see the attached file

Thumbnail of user apurbam
1 review
0 helpful votes
January 26th, 2019

Poor quality khana. Please not book do not west money.my order I'd is *******. I also complaints there website but till now no ans this matter.

Thumbnail of user rajeevj1
1 review
0 helpful votes
December 27th, 2018

OrderId#*******. Food ordered for my old parents travelling by ******* on date 27 Dec 18 at Piparia MP. The food was not delivered. Nobody bothered till I called travelkhana. Plain answer " very sorry, complain registered, refund in 7 working days." As if we order food to get refund. Parents had to remain without food. The restaurant chap was so worthless that he never bothered to give a call. Mr raghuvansi. His restaurant needs to be blacklisted.

Thumbnail of user prakashk12
1 review
0 helpful votes
July 13th, 2018

No matter what you order, whatever you specify, they have no sense of responsibility. Even after ordering jain foods from only pure vegetarian restaurants, food delivered from mix kitchen and non-jain. On complaining you just get to hear a "SORRY" and a assurance of call back, which will never be done. People having restrictions of fooding, never trust these peoples. I had suffered it for more than 5-6 times

Thumbnail of user abhishekp24
1 review
1 helpful vote
July 4th, 2019

Worst provider for online food on train. I paid through paytm online and when their food partner came to deliver food at Allahabad junction again asked me to pay full amount in cash or wont deliver food. So i refused and he didnt gave my food packed even when he saw confirmation SMS on my phone from Travel Khanna for order paid in full.

My order id ******* travel journey 4th July 2019 on *******.

Never order anything from this cheat company you have to go hungry like what i went and waited 3 hours for kanpur to arrive and buy food their. Pathetic company dont trust them!

Thumbnail of user bhagyalaxmid
1 review
0 helpful votes
June 1st, 2019

I had a very bad experience with Travel Khana. Today morning I ordered food for my sister(1st June 2019). Her train halted for 20 minutes in Vishakhapatnam but these people didn't deliver food. I had made the payment too. The most surprising thing is that when I called up they behaved as if they had no information about the order. Then my sister called and again I called them but they didn't tell me that they weren't going to deliver. Had they told this, my sister would have got something from the station. She waited till the train departed. Then I received a mail that they had registed a non-delivery complaint and the team would resolve the issue in 5-7 days. Strange!
Travelkhana's service is the worst.

Thumbnail of user sachinb7
1 review
0 helpful votes
December 29th, 2017

Travelkhana.com is offering best food delivery service on train. So don't worry for you hungry. Available every type food like south indian, Western, Chinese, veg and non veg too...

Thumbnail of user rajbhushant
1 review
0 helpful votes
September 14th, 2019

Worst experience with travel khana. I had ordered food for my senior citizen parents, I kept on calling their helpline and they kept on saying that their person is in coach and food will be delivered soon. The train left the Nagpur station and then I got call from delivery boy that he had given food in a different boggy. 72 year, medically ill person going to different boggy... delivery boy says sir you be thankful to me as at least I had given the food. Friends never buy food from travelkhana.

Thumbnail of user mohitr5
1 review
1 helpful vote
May 9th, 2018

I was travelling in ******* on 9th of May 2018. I refused the food on offer from the Pantry people relying completely on these guys for breakfast as well as Lunch. I remained hungry right from morning till evening courtesy these guys who not even had the sensitivity to call me back and arrange food at some different location. This is worse professionalism.

Thumbnail of user ajays34
1 review
0 helpful votes
January 14th, 2018

Travelkhana - a bunch of cheaters and frauds... Height of cheating in our group orders dt 5 & 9 January'18...

Tip for consumers:
Never....never...give group orders to Travelkhana....

Service
Value
Returns
Quality
Thumbnail of user amitk104
2 reviews
1 helpful vote
October 3rd, 2018

Good service provided by the travelkhana when I was in train. I order food from travelkhana it is delicious and tasty thanks travelkhana forgive me good food and delicious food thanks travelkhana again and again thanks travelkhana friends please order food from travelkhana if you are in trains and Travels

Thumbnail of user sajidf
1 review
1 helpful vote
March 2nd, 2019

These guys are just looting people money in the name of good food... This is a looting process so called travel khana... how can you guys be so unethical... Please dont ever waste your money on these as... h. s.
I just cant believe what they provided... the food does not even deserve a smell of it... Ridiculous... does not even deserves a point one star

Thumbnail of user japanc
1 review
0 helpful votes
April 9th, 2019

Booked my meal but not delivered, I have complained but pathetic respond from customer care... yet not received any single call or mail

Thumbnail of user vijayk42
1 review
1 helpful vote
February 19th, 2018

They provide you with best quality food at reasonable prices. Very delicious and very tasty food. Breakfast, lunch, dinner and snacks also available.

Thumbnail of user niteshj
1 review
1 helpful vote
February 19th, 2018

This is best app. I gave this app 5 star due to its services. It provides the delicious food and you can enjoy your journey and enjoy the tasty and healthy food and this is very useful app

Thumbnail of user lalitk11
1 review
0 helpful votes
February 19th, 2018

It is awesome app for providing food in train. I like this app. The quality of food is also good. I recommend this app to all my friend

Thumbnail of user zehnm
1 review
0 helpful votes
February 19th, 2018

This is best app. I gave this app 5 star due to its services. It provides the delicious food and you can enjoy your journey and enjoy the tasty and healthy food and it is a helpful app

Thumbnail of user sagarv5
1 review
0 helpful votes
February 19th, 2018

This is best app. I gave this app 5 star due to its services. It provides the delicious food and you can enjoy your journey and enjoy the tasty and healthy food.

Thumbnail of user prasangj
1 review
0 helpful votes
May 2nd, 2017

So this is the 3rd time i ordered using travelkhana and again the same $#*! was delivered! But this time it was not me, it was mother travelling and she has to face this $#*!ty service.
There is no quality check of food! When i called their customer care asking for compensation food on next station as my mother has not eaten anything, they said complain has been registered, u ll get a callback in 5 days! As if my mother is going to sit 5 days in train.

POINTLESS

Thumbnail of user abhijitb1
1 review
0 helpful votes
February 19th, 2018

The food quality is just awesome. I got food on time. An no issue faced till now. The quality of food is maintained in low price food as well. Also its affordable to all common people. Highly recommended

Thumbnail of user kantas1
1 review
0 helpful votes
February 10th, 2019

Plz plz don't book from travel khana.so poor quality. Food is unhygienic and tasteless and waste of money. I m so much disappointed. Strictly not recommended. Plz see reviews before order

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About the business

Searching for Delivery of Food in Trains or Train Food Service Visit us at TravelKhana! Online food order in train and just wait for fresh, hot food to arrive at your seat!

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