• Travelopick

Travelopick

Overview

Travelopick has a rating of 4.78 stars from 11,028 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Travelopick most frequently mention good service, easy process, and book flight. Travelopick ranks 1st among Travel Agency sites.

Proactively asks for customer feedback

This company responds to reviews on average within 11 hours

Positive reviews (last 12 months): 97.9%
Positive
4,072
Neutral
65
Negative
21
6
See all photos

What reviewers want you to know

Positive highlights

  • Great booking experience and excellent information provided in confirmation emails.
  • I love doing it myself because with the customer service, I had no options to suit my needs

Critical highlights

No critical highlights yet

How would you rate Travelopick?
Top Positive Review

“Pretty easy just wish you would add all the things...”

Marcella G.
3/21/24

Pretty easy just wish you would add all the things into the price so that way we don't have to worry about paying for baggage and $#*! like that

Top Critical Review

“Worst travel agency”

Arnold G.
1/26/24

I booked my flight but when I got to the airport and checked in, they said the tickets weren't payed for even thought I had already payed. I called travelopick and tried reasoning with them and asked them to book me another flight but after about an hour they hung up and didn't help out at all. This is the worst site to buy your tickets from, NEVER USE THIS AGENCY. They will rip you off!

Reviews (11,028)

Rating

Timeframe

Other

Reviews that mention popular keywords

booking experience (25) customer service (34) time booking (20) booking process (20)
Thumbnail of user marcellag60
1 review
0 helpful votes
March 21st, 2024
Verified site experience

Pretty easy just wish you would add all the things into the price so that way we don't have to worry about paying for baggage and $#*! like that

Thumbnail of user lydiac287
1 review
0 helpful votes
November 15th, 2023
Verified purchase

I love how easy and quick was the whole process. I will always use this method from now on. Thanks for everything

Thumbnail of user aracelim48
1 review
0 helpful votes
June 17th, 2023
Verified purchase

I love doing it myself because with the customer service, I had no options to suit my needs…

Thumbnail of user cared4
O.R.M. T. – Travelopick Rep

Dear Araceli,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Travelopick.com

Thumbnail of user danielf1503
1 review
0 helpful votes
September 30th, 2022
Verified purchase

Seems awesome so far. So long as my trip goes off without a hitch I will be using this service again.

Thumbnail of user arturol61
1 review
0 helpful votes
June 29th, 2023
Verified purchase

I found a flight at an affordable price, direct trip, and the booking process was straight forward.

Thumbnail of user cared4
O.R.M. T. – Travelopick Rep

Dear Arturo,

Thank you so much for taking the time to share your feedback! We are delighted to see you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Travelopick.com

Thumbnail of user cindyc1238
1 review
1 helpful vote
November 25th, 2021
Verified purchase

First time getting tickets online. Seems pretty great right now. Hope the rest of the process is just as easy!

Thumbnail of user johnh9104
1 review
0 helpful votes
October 8th, 2023
Verified purchase

I initially gave a 3-star rating, and explained my issue regarding the seat choice fee. I received a very friendly call from Lauren, one of the managers, who listened to my concerns and promised to have her team review the website for clarity of the problem. She also provided pre-assigned seating for me and my husband, with no service charge. She was very helpful and kind.

Thumbnail of user ronniem130
2 reviews
0 helpful votes
December 14th, 2023

We purchased a flight on Spirit for my sisters birthday present. Sadly she became very sick with the flu and ended up in the hospital. Lauren went above and beyond to help us get our full refund. This is our new Airline Agent?

Service
Value
Returns
Thumbnail of user lesliet506
1 review
0 helpful votes
April 7th, 2024
Verified site experience

Great experience I guess if you take too long to book, it kicks you out, and make you start again? But that was the only setback I had!

Thumbnail of user juang690
3 reviews
0 helpful votes
March 12th, 2023
Verified purchase

Keep up the wonderful job of easy progressing each and other loving individuals that come through your easy going booking site. Good day.

Thumbnail of user constanced209
1 review
0 helpful votes
November 15th, 2023
Verified purchase

Some information and choices are confusing. Options are overlapping and it's not clear what's covered and what's not. Price differential is also confusing. Not sure which option is going to cause the least amount of runaround, should there be a need to activate what you paid for.

My appreciation to the Travelopick Sitejabber Team for reaching out to me regarding my above comment. My confusion was assuaged, after I spoke to a representative who was able to explain the insurance options and differences, albeit, I had already selected the option most affordable and best for me. It's satisfying to know that the Sitejabber Team respects and responds to customer comments. Thanks!

Thumbnail of user juliam866
1 review
1 helpful vote
September 25th, 2022
Verified purchase

Great service and very good price, by giving a suggestion to change your flight date for the lower price.

Thumbnail of user juanitac227
1 review
2 helpful votes
March 9th, 2022
Verified purchase

It was easy, available choices, and quick. However, I thought I could choose my seat but not for a cost.

Thumbnail of user mohitk54
Meir B. – Travelopick Rep

Dear Juanita,

Thank you for the ratings and for letting us know about your experience online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be made. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Travelopick.com

Thumbnail of user ihsand2
0 reviews
0 helpful votes
January 22nd, 2022

I'm very satisfied and pleased for the refund of my flight on time. The customer service provided me great services.

Products used:
Airline ticket

Service
Returns
Quality
Thumbnail of user donnar2451
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Would have given five stars but got kicked off site just before completion and had to start over

Thumbnail of user beatrizl52
1 review
0 helpful votes
October 20th, 2023
Verified purchase

Good experience; however, us old folk have difficult time with the picture part and could not accept Affirm. Not computer savvy.

Thumbnail of user simbay3
1 review
0 helpful votes
November 16th, 2022
Verified purchase

Yes, it is indeed rated, I did my quick rating and typed a quick message as s well.

Thumbnail of user debras879
2 reviews
0 helpful votes
March 15th, 2023
Verified purchase

Travelopic was the only compared site that i could've have got my cheapest deal on it was Great.

Thumbnail of user auncheleb
1 review
2 helpful votes
May 28th, 2022
Verified purchase

So far so good. I will do a fallow up once my travel is complete. Thank you

Thumbnail of user mag49
1 review
0 helpful votes
December 15th, 2023
Verified purchase

Amazing. It didn't give me a hard time. It was easy to locate everything I needed.

Thumbnail of user andrewf1035
1 review
0 helpful votes
May 19th, 2022
Verified purchase

Wow were these flights a life saver! Super cheap, high-quality brand flights when you need them ASAP!

Thumbnail of user waltero107
1 review
0 helpful votes
April 12th, 2022
Verified purchase

It was so easy to navigate your website and to book the tickets. Everything was clear and concise. I love the comments regarding booking and e-tickets, clear and easy to understand. I already received a text about the booking, literally a few seconds after I paid for the tickets. The text is easy to read and it is to the point. I am a fan of TravelOpick, and will use your company again. Great deal on the tickets as well! Looking forward to our trip. Thank you.

Thumbnail of user mohitk54
Meir B. – Travelopick Rep

Dear Walter,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Travelopick.com

Thumbnail of user jasonh1995
1 review
0 helpful votes
November 27th, 2022
Verified purchase

Prices were almost $100 lower than the other sites I looked at! I didn't have any problems getting my card to go through either, which is something other websites have given me trouble over.

Thumbnail of user anzhelab5
1 review
0 helpful votes
October 14th, 2023
Verified purchase

It's very simple service but at the same time very helpful. Thank you!

Thumbnail of user nathaliea36
1 review
1 helpful vote
April 11th, 2022
Verified purchase

They offer flash sale in 15 minutes and when you call the offer is not available.

Thumbnail of user mohitk54
Meir B. – Travelopick Rep

Dear Nathalie,

Your experience is of utmost importance to us and we regret it wasn't seamless.

Feedback like yours helps us in indicating where improvement is required. Your feedback uas been shared with the concerned department and the will contact you within next 24-48 working hours in order to resolve this issue for you. We appreciate your taking the time to share your experience with us here.

We assure you our optimal efforts in getting to a mutual resolution to your dissatisfaction.

Regards,
Customer Support
Travelopick.com

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From the business

Travelling is fun and exciting, something that we all love to do. Getting away from the routine of a regular mundane life can turn out to be a life-enriching experience. To further enhance that experience, it is important that you have the kind of flight tickets. And to help you out in your quest, TraveloPick is here every step of the way.

No matter where in the world you’re travelling to, or what your travel budget is, we are here to find some of the lowest airfares available for the kind of flight tickets you want. Our travel experts understand the varied travel requirements of different types of travelers. Hence, when you browse our website, you are bound to find flights that suit your requirements.

In addition to providing all the above mentioned travel products and services, we also roll out a number of travel deals from time to time, using which you get your flight tickets at marked down rates. If you need any help with the booking process or need to have any queries answered, all you need to do is get in touch with our round-the-clock customer care representatives.

Company Representative

Thumbnail of user dishantk
Customer Care ..
Typically responds within 11 hours

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