• TripBeam

Overview

TripBeam has a rating of 2.11 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TripBeam most frequently mention credit card, customer service, and travel agency problems. TripBeam ranks 526th among Travel Agency sites.

  • Service
    11
  • Value
    10
  • Shipping
    5
  • Returns
    6
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • We booked our India trip via trip beam for the first time and had a terrible experience.
How would you rate TripBeam?
Top Positive Review

“Recommended Tripbeam Team”

Sukhraj S.
9/2/19

I got the ticket to Delhi, at a very Cheap price on Festival season of Janmashtmi. Thanks to Gaurav as support Team.

Top Critical Review

“Worst way to start your travel”

manan t.
8/23/23

Would not recommend to anyone, International travel comes with lot of challenge and it may change but if you book tickets with tripbeam get ready to pay 300$ extra just travel change charge plus fare difference. I called airline to confirm and they said they are not charging 300$ it is travel agency. I regret booking with them. If you buy it from company website it would be better and it will be same price as tripbeam. I would give negative reviews if I can.

Reviews (72)

Rating

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Reviews that mention popular keywords

trip beam (10)
Thumbnail of user jageahs
1 review
0 helpful votes
February 19th, 2024

My son bought a ticket with a promise from agent that he will get a $25 bonus. After paying for the ticket he asked for the bonus but no one is answering about the bonus. The agent who did the sale is never available. This is a fraud to make a sale.

Service
Value
Thumbnail of user mananthakkar45
1 review
0 helpful votes
August 23rd, 2023

Would not recommend to anyone, International travel comes with lot of challenge and it may change but if you book tickets with tripbeam get ready to pay 300$ extra just travel change charge plus fare difference. I called airline to confirm and they said they are not charging 300$ it is travel agency. I regret booking with them. If you buy it from company website it would be better and it will be same price as tripbeam. I would give negative reviews if I can.

Service
Value
Shipping
Returns
Quality
Thumbnail of user prakashr42
1 review
1 helpful vote
October 14th, 2022

I rated just one star because there is no negative rating available. These people does not know the airline policy and simply need ONLY money. No customer support once you booked the ticket. I told them i don't have valid visa, but still they booked on via Frankfurt saying approved i797 is enough, but airline does not allow to board. I called Tripbeam, but simply they have charged $450 cancellation fee (each ticket) and cancelled our 4 tickets. I lost $1800 because of Tripbeam. Tripbeam does not know anything and you will loose your money if you book ticket thru Tripbeam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nabaditam
1 review
0 helpful votes
January 13th, 2023

We booked our India trip via trip beam for the first time and had a terrible experience. Our flights were booked by tripbeam from Toronto to Kolkata India via Doha and returning to Toronto via Doha. The tickets were cancelled by Qatar and we were rebooked to a flight from Kolkata to Doha to Montreal and then to Toronto. However the agency rebooked our flight and did not rebook our infant in the same flight. We called them up and they refused to help us. They kept saying there is Nothing then can do.

Thumbnail of user sarac971
1 review
0 helpful votes
March 29th, 2023

They will not give you genuine information about the whole travel process like Luggage transfer and all other information regarding the transits. There's lot of information they mask/hide to get the tickets booked. You will see surprises while you are in travel.

Service
Value
Returns
Quality
Thumbnail of user sukhrajs1
1 review
0 helpful votes
September 2nd, 2019

I got the ticket to Delhi, at a very Cheap price on Festival season of Janmashtmi.
Thanks to Gaurav as support Team.

Thumbnail of user shrutis65
1 review
2 helpful votes
June 30th, 2022

I have no words to explain how unprofessional, cheat and unreliable they are for every problem there answer is we cant help then how are u helping us as agents now they even started taking more money and not refunding

Tip for consumers:
please dont trust them ever pay few bucks more they are really not worth it, my parents had night mare

Products used:
buying online tickets for parents to come to usa

Service
Value
Shipping
Returns
Quality
Thumbnail of user rajn33
1 review
2 helpful votes
November 25th, 2021

I would recommend everyone to book tickets directly with airlines. We have been scammed. I have been trying to get the refund for more than 1 year without any success. Worst part is even airlines will not be able to help as it is outside their jurisdiction. I have filed a case in small claims court.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandyt135
1 review
1 helpful vote
October 30th, 2020

Hard to get hold of, no follow ups if your trip has issues. Wrongly books tickets, constantly lie and service comes with hearty fees.
Stay away unless you want to waste your money for very poor or no service.

Thumbnail of user sandeepd8
1 review
4 helpful votes
July 29th, 2019

Please book with them at your own risk. You will painstakingly experience what it feels like booking via them. Absolutely crap service support. No client support team to deal with issues. They will just drop you like a hot potato if you face any problems.
All tickets that they book are non-refundable and if you ask for a refund their "consolidator" doesn't entertain you, in fact doesn't even come on the phone to listen to your grievance.

Thumbnail of user priteshc
1 review
2 helpful votes
March 8th, 2020

I had recent very bad experience with after customer service. My wife and daughter were travelling and their flight got cancelled at connecting flight. And they have to wait more than 25 hours. So when i called customer service they told me that i will get a callback after 15 min. And i waited for 5 hours so i have to called back again and again.
Very poor communications amongst themselves.

Really next time i am not going to book anything from them.

I also request you people to not to book any flights from them

Thumbnail of user ps467
1 review
4 helpful votes
August 26th, 2020

Due to COVID airlines canceled the flights and our tickets. We bought tickets thru TripBeam. First of all, they disconnected all the phone lines. The only option to talk to them was their chat. Customer Service was rude except the agent I was dealing with. He was somewhat polite. To process the full refund, they charged me 375 $ per ticket. Why in the world should they charge the money? They wanted to make money even out of cancellations. Airlines canceled the ticket and to process the refund they charged me money. They made us helpless.

Thumbnail of user swethav5
1 review
2 helpful votes
March 29th, 2021

I feel Tripbeam is misleading their customers. When I was shopping around for best deals to travel to india. Agent Naveen quoted me a price and though I informed her I will have to check if I need a transit visa as my visa is expired and I need time to think about it. Your agent Naveen made me believe that I will not get the same fare, persuading me continuously into buying the ticket and that I will have 24 hrs time to cancel and to think about it. Within 24 hrs I called back to inform that I will need to cancel the ticket. She said she could not cancel but could only change the reservation. She tricked me into buying the ticket by misleading me. Now Due to the Covid situation all flights got cancelled and I asked for a refund. Again the agent gave me wrong information just because the agency does not want to lose their agency money they are putting us in a dilemma. Taking our money and not giving it to us. Now I like to get a full refund on my tickets. As if I travel in covid situation since the consulate is not working I may not get my visa to return. I request for a full refund. I have contacted the Airlines they said I can apply for a full refund through the travel agency. They keep saying they are working on my case and have not got back to me with constant calls now they say they can not give refund as air lines are not giving them back the money. And that I have a travel voucher for that amount when I ask them how much is it to travel they are quoting 400$ more per ticket more than the current market fare. Please I need help here!

Thumbnail of user vijays53
1 review
2 helpful votes
July 28th, 2019

This is the worst travel agency I have seen till now. I strongly recommend never ever book any flight with this agency. If they are getting better commission, they will suggest and book any kind of inconsistent and worst flights and never bother about passengers. Finally passengers need to face cancelled flights and delay trips. Finally passengers lose their purpose of trip. Try to avoid this travel agency for your important trips.

Thumbnail of user paramitam
1 review
2 helpful votes
May 30th, 2019

I was dealing with Pardeep who quoted me for a airfare for $860 and after I made the payment authorization and placed my credit card information, told me that they will not provide eticket unless I pay $891. Total fraud people and travel agency. They should be banned from running such fraud business.

Tip for consumers:
Do not deal with them

Products used:
Airline Ticket

Service
Value
Quality
Thumbnail of user priyankaa24
1 review
2 helpful votes
July 7th, 2020

They have looted our money upto 2000$. I usually never write the review but for this people they were playing double game with the coustomers and more over they don't pick the calls once the booking is done.

Thumbnail of user sangeethan
1 review
2 helpful votes
June 16th, 2019

The golden rule of airlines agency is u cannot cancel the tickets but can change the date. This agency is extremely greedy tgat they charge triple the amount just f for making a ticket change. Everyone charges a fee amount of 350$ penalty but this one is soooo bad they want in addition to 350$ add on an extra 2600 plus taxes. They're werewolves. Really bad customer service. All the international flights have to withdraw their deal with this tripbeam. I hopythat everyone reads this review and no bony ever contacts them about any deals. The agency in the beginning also forced into booking a ticket not of my choice and then when I have asked for a chang e they love to loot me.

Thumbnail of user anuradhap2
1 review
5 helpful votes
February 2nd, 2018

The whole team including supervisors is fraud. I had word with a one of there asst manager Mukul. He asked me to deposit money in his account. When I asked him if there is no company's account, he said it is to reduce the tax that happens. I discussed the same with my husband and he asked me not to proceed with them. Shame on you. Such Indians disgrace the whole race.

Thumbnail of user amitp34
1 review
1 helpful vote
June 29th, 2018

Pathetic customer experience, due to my health issues I had to request for cancellation and provided medical certificate. Still after 3 weeks no resolution, no update. Do not avail services of Tripbeam.com

Thumbnail of user parulc1
1 review
1 helpful vote
March 23rd, 2016

Great services, prompt action, lovely discounts. Tripbeam proved to be just what travelers like me want. I frequently make international trips, and now that I have found a place where my bookings will be done in no time, you are going to get my calls quite often. Looking forward to be back home from my on going holiday in the New York City. So relaxed that I have my return tickets already booked and confirmed by you guys. Love you, I rate you a full 5 Stars!

Thumbnail of user gunjans6
1 review
4 helpful votes
October 15th, 2019

Please be careful guys!
They confirmed my ticket they asked all the credit card information and then did not book my ticket.
Do not share your credit card information with this company.

Thumbnail of user jb624
1 review
2 helpful votes
September 26th, 2018

I booked tickets through them and due to unforeseen circumstances, had to cancel. I contacted them immediately. They said they understood and would refund me my money minus 25%. This was in March. They still have not done it and are now saying they can't. They are fraudulent and I would NOT recommend service with them. They don't even deserve the one star I have to give to write the review.

Thumbnail of user smithaj2
1 review
1 helpful vote
December 27th, 2019

WORST CUSTOMER CARE - Be careful while sharing your bank details with Trip beam. They withdrew MORE money than what they said or what we authorized. They won't respond when we provide the proof and ask for the money. They took 451.42 dollar extra from my bank account and not willing to give it back. My agent was SANDEEP SING SANDHU. The agents are not even willing to give the contact details of their team head. POOR SERVICE.

Thumbnail of user kbak
1 review
5 helpful votes
January 18th, 2019

Don't buy tickets from them, they are good when you buy tickets, but when you expect refund from them they wont respond and they don't care.

I canceled a ticket and they said with in 2 weeks money will refund. It has been 60 days there is no response. And they talking very rude.

Thumbnail of user ravis32
1 review
0 helpful votes
June 1st, 2016

It is too much of hassles booking flight tickets on your own. So I have always taken the easier way of going to a travel agency. This time around, I did not have the time to hop into the travel agents office near my place and had also misplaced his number so I just searched online and stumbled upon tripbeam.com. At first was hesitant, but just after the first talk I had with their agent, I knew theyll make the best arrangements. I was right, tickets booked and confirmed. Flying to Vancouver tomorrow morning. Thanks tripbeam.

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From the business

Avail cheap airline tickets to India from USA at Tripbeam, Amazing deals on flight tickets & lowest airfare from major airlines to every Indian destination.

Company Representative

Thumbnail of user tripb1
Trip B.
Typically does not respond to reviews

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