Truckid

Buyer beware! Save your money and go elsewhere! I purchase a QBomb speaker box as a Christmas present on 12/17/20 through TruckID. I have yet to receive it or even an update on when it will be here (was supposed to be shipped on 12/21). TruckID keeps telling me that they have reached out to the manufacturer (Q Power) and cannot get a response. Looks like I will be cancelling the order and going somewhere reliable for my speaker box. POOR customer service and delivery!

My office assistant mistakenly ordered from TRUCKiD, although we have a company rule to avoid CARiD since 2017.

I spent much of today hunting down product that not only was not shipped, but which a week after the order they still cannot even estimate shipping time. This is for an item they claimed to have "IN STOCK."

Truth bomb: TRUCKiD stocks nothing. They direct ship from their vendors, as does CARiD (one and the same). They lie and tell you it's in stock, but it's really what the website at their supplier shows. They cannot verify ANYTHING, and if you're hoping for a decent turnaround, or decent customer service, or even just to be treated like a decent human being, you're in the wrong place.

Reference CARiD reviews for more info on the same people. More ONE STAR REVIEWS than any other level.

Today, I was hung up on by two different agents, one a manager, for a grand total of wasted time well over an hour. The price point might seem attractive. But it's not at all worth it.

Never shipped out my product! Waiting on my refund... never contacted me or anything worst experience ever... beware

Terrible customer service. I ordered an engine stand that says ships within 24 hours. Upon ordering I get an email that says due to COVID shipping may be delayed 3-5 days... ok I can live with that... fast forward 2 weeks then 3 weeks. Nothing... I keep sending inquiries and get generic responses that say wait 3-5 days for a response. Responses never come... eventually after a month I can't wait any longer. I order elsewhere and receive the stand in 2 days. I inform TRUCKID they need to cancel the order since tracking shows it has not shipped until and it's been ridiculously long. I get the same generic 3-5 day for a response reply. 6 days later the stand shows up. I repeat my complaint telling them I informed them I no longer needed it before it shipped. They write back and say we'll basically it's your problem, you can pay to ship it back and we will also deduct the original shipping cost and additional money from your refund basically guaranteeing no one would return the item for less than half of what was paid as a refund.

Total joke of a company DO NOT ORDER HERE there are hundreds of better places to shop.

I ordered my subwoofer on October 12 from TRUCKID and the shipping stated 3-5 days and it was shipped on time and was in excellent condition. I installed the subwoofer in my Ford Mustang Convertible, and it Is awesome! I recommend Plye, and TRUCKID to anyone that wants a great experience when making a decision to purchase a good product. Than you for the outstanding service.

Got this oil in one day you can not beat this. This is a great shop my grandson works at Jiffy Lube and he was able to finish his car fast TY