• Trueessence

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Overview

Trueessence.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Trueessence.com ranks 234th among Wholesale sites.

How would you rate Trueessence?
Top Critical Review

“Would NOT Recommend”

Shaurica C.
9/15/20

Would not recommend buying from this company, especially if your livelihood depends on it. I ordered some materials necessary to launch my business on September 2,2020. Flash forward to yesterday, September 13, when I had to email them to figure out where my order was. Come to find out they hadn't even shipped it! Bianca, the person I corresponded with, couldn't even give me an answer right away, and then came back with the excuse that something in my order was out of stock. Not only was everything I purchased listed as IN STOCK on their website, but they also failed to notify me afterward that something in my order was out of stock. And, instead of trying to fix their mistake, Bianca elected to cancel my order instead; leaving me and my business hanging, with absolutely no repercussions for them whatsoever. Buy at your own risk! I won't be returning.

Reviews (1)

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Thumbnail of user shauricac1
1 review
1 helpful vote
September 15th, 2020

Would not recommend buying from this company, especially if your livelihood depends on it.

I ordered some materials necessary to launch my business on September 2,2020. Flash forward to yesterday, September 13, when I had to email them to figure out where my order was. Come to find out they hadn't even shipped it! Bianca, the person I corresponded with, couldn't even give me an answer right away, and then came back with the excuse that something in my order was out of stock. Not only was everything I purchased listed as IN STOCK on their website, but they also failed to notify me afterward that something in my order was out of stock. And, instead of trying to fix their mistake, Bianca elected to cancel my order instead; leaving me and my business hanging, with absolutely no repercussions for them whatsoever.

Buy at your own risk! I won't be returning.

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