• Truffoire

Truffoire

Overview

Truffoire has a rating of 4.89 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Truffoire most frequently mention instant repair, white truffle, and skin care. Truffoire ranks 5th among Skin Care sites.

  • Service
    9
  • Value
    10
  • Shipping
    6
  • Returns
    6
  • Quality
    26

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
89
Neutral
0
Negative
0
7
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What reviewers want you to know

Positive highlights

  • When I wrote customer service, this was taken care of and replaced immediately.

Critical highlights

No critical highlights yet

How would you rate Truffoire?
Top Positive Review

“Truffoire Moisturizer Facial Cream”

Susan L.
1/28/24

After struggling with combination skin for years, I found my holy grail in using this facial cream. For the past 3 months, it's transformed my skin! My once-rough cheeks are now incredibly smooth and feel like velvet. Fine lines around my eyes have noticeably softened, making me look more youthful and rested. Thanks to the newfound radiance this cream gives my skin. It's a bit on the pricey side, and the scent can be strong at first, but the results are undeniable. My face feels absolutely fabulous - I wouldn't switch back for anything!

Top Critical Review

“Truffoire black truffle instant repair syringe”

Julie H.
3/27/22

This product is hard to get out of the dispenser, and leaves white blotches on my face. Tried this 2 times now, same blotches

Reviews (219)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user susanl3545
1 review
0 helpful votes
January 28th, 2024
Verified purchase

After struggling with combination skin for years, I found my holy grail in using this facial cream. For the past 3 months, it's transformed my skin! My once-rough cheeks are now incredibly smooth and feel like velvet. Fine lines around my eyes have noticeably softened, making me look more youthful and rested. Thanks to the newfound radiance this cream gives my skin. It's a bit on the pricey side, and the scent can be strong at first, but the results are undeniable. My face feels absolutely fabulous - I wouldn't switch back for anything!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Your satisfaction is important to us, and we're delighted to hear that the undeniable results make it worth it for you. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing our products, and we're thrilled to have you as a happy customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user svitlanas13
1 review
1 helpful vote
February 12th, 2023
Verified purchase

I don't like to leave bad reviews, but in this case I'm really disappointed that I didn't choose Chanel or Dior or Armani or Lamer. I ordered products from this company for my boss, and of course, they mixed up the products and sent me the wrong one. My boss didn't get a birthday present and plus the company is generally in no hurry to fix the situation or at least somehow make amends. I sent an email to the company and the problem is still unresolved. I am very disappointed with the whole situation and I understand that this company is just scammers who earn huge money on people, while their products are not confirmed anywhere by laboratory tests or some kind of quality certificate. I won't be ordering anything else from this company again. For rich people, this may not be very important, but for me it is a big matter. If you value the company and try to please customers, then please resolve my issue with the delivery of the wrong products, which I lost a lot of money.

* Truffoire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user amym3526
1 review
0 helpful votes
February 12th, 2024
Verified purchase

This product is simply amazing. So decadent and scrumptious. My skin feels rejuvenated and improved in a short time of use.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Your satisfaction is our ultimate goal, and we're honored to have you as a happy customer. Thank you for choosing our product, and we look forward to continuing to provide you with amazing skincare experiences!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user loiso66
1 review
0 helpful votes
January 21st, 2024
Verified purchase

I've been using Truffoire products since
Oct 2023. Incredible improvement to my skin.
I love the salt scrub and day and night creams.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

That's fantastic to hear! We're thrilled that you've been using Truffoire products since October 2023 and have experienced incredible improvement to your skin. Your positive feedback is truly appreciated. If you ever have more to share or if there's anything else we can assist you with, feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user jenf232
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Love the eye serum! Found this gem while in Hawaii and have enjoyed the hydrating benefits every since!
Highly recommend 5/5

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Discovering a gem like the eye serum during your time in Hawaii must have been a delightful find. We're thrilled that you've been enjoying the hydrating benefits. If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user maryc2157
2 reviews
2 helpful votes
January 14th, 2024
Verified purchase

My first experience with this product was in New Orleans when I purchase the white truffle daily moisturizer, which I highly recommend and the under eye cream again fantastic. I cant lie I absolutely loved it and I'm dying to try this body butter that I just received in my VIP Club box.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

It's wonderful to hear about your positive experience. Thank you for being part of our VIP Club, and we're delighted to have you as a satisfied customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user tanyaj272
1 review
0 helpful votes
March 28th, 2024
Verified purchase

I started my Truffoire journey on July 4th 2023. I was in Hawaii when I was introduced to the products. I been using the complete system ever since. Daily Face wash, Toner, C Seruem, Day Moisture cream and Night renewal cream and many additional products. I am 57 ( soon to be 58) and I have the best skin since my 20's. People are constantly asking what products am I using to combat wringles and aging and I'm proud to say Truffoire.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

It's fantastic to hear about your positive experience with our products! Your journey is a testament to how finding the right skincare routine can make a significant difference. It's especially inspiring to hear about your results, having achieved your best skin since your 20s. Let us know if you need any assistance, send us an email at julie@truffoire.com

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user stacyc555
1 review
0 helpful votes
January 16th, 2024
Verified purchase
• Updated review

I love the white truffle eye cream! It has really helped the wrinkles around my eyes and provides excellent hydration.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

We're delighted that you love the White Truffle eye cream and that it has been effective in addressing the wrinkles around your eyes while providing excellent hydration. If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Great products!
January 16th, 2024
Verified purchase
• Previous review

I have been super pleased with all the products I have tried from Truffoire. And my skin loves them too! I also appreciate the service they provide. I love feeling like a VIP!

Thumbnail of user lailac25
1 review
0 helpful votes
January 13th, 2024
Verified purchase

I absolutely love Truffoire! They sent me my vip box and I love everything I got! The water bottle was a big surprise so thank you

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

We're delighted to hear that you absolutely love Truffoire. If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out. Thank you for being part of our community, and we're grateful to have you as a happy customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user nikia55
1 review
0 helpful votes
January 15th, 2024
Verified purchase

Not only are you getting insane skin care but the customer service is amazing as well!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you so much for your kind words! Your satisfaction is our top priority, and we're always here to assist you. If you have any more feedback to share or if there's anything else we can do for you, please feel free to reach out. We're grateful to have you as a valued customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user marnellir
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Love the moisturizer cream, feels amazing on my face. The cream does not feel greasy or heavy. It leaves my face hydrated and healthy.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thanks for the awesome feedback. It's great that it leaves your face feeling healthy and hydrated. If you ever have any questions about how to integrate it into your skincare routine or want to explore more products that could complement it, feel free to reach out. Enjoy the glow!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user jolenec74
1 review
0 helpful votes
January 24th, 2024
Verified purchase

I absolutely love the white truffle range! Worth every penny!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

We're thrilled to hear how you love the White Truffle collection! We appreciate your support, and we look forward to continuing to provide you with products that meet your skincare needs!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user joyj197
1 review
9 helpful votes
August 14th, 2021

Each night I've used the eye serum and instant repair, I've woken with gelled tears and dry eyes! My eyes have never done this before! Wishing I never bought, expensive way to damage my eyes. Service was very pushy, but nice.

Tip for consumers:
I would not suggest buying.

Products used:
Eye serum and instant. I gave 3 for service, because he was nice but very pushy.

Thumbnail of user lisay913
1 review
0 helpful votes
January 13th, 2024
Verified purchase

Love it! 😍 Always gifting with purchases! Please continue!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Your satisfaction is important to us, and we're delighted to have you as a valued customer. If you ever have more feedback to share or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing our products!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user victoriaf655
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

All the Truffoire products are wonderful!
Have been using for a month now and my skin feels much smoother and softer.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

That's wonderful to hear! As you're experiencing smoother and softer skin after just a month, it seems that you've found a range that works well for you. Please reach out to us if you have any questions or need product assistance, we'd be happy to help!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user jamies1419
1 review
0 helpful votes
January 15th, 2024
Verified purchase

Love the black truffle instant repair syringe. You can feel it working the moment it dries.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

The Black Truffle Instant Repair Syringe is designed for immediate results, and it's wonderful to know you are one satisfied customer! If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user reneeb1003
1 review
0 helpful votes
January 16th, 2024
Verified purchase

Love the way my skin looks and feels and all the products smell amazing.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

That's fantastic to hear! Thank you for choosing our products, and we're delighted to have you as a happy customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user maryk4013
1 review
0 helpful votes
January 15th, 2024
Verified purchase

My skin has never felt so soft. I love the feel of my skin after using.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

We're thrilled that you love the feel of your skin after using our products. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user ericw2149
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Amazing product I am recommending it to my family and friends!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you so much for your enthusiastic recommendation! We're grateful for your support, and it means a lot to have you as a satisfied customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user niurcad
1 review
0 helpful votes
January 1st, 2024
Verified purchase

I have been felling my face/neck moistorized & brother looking

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

We're so glad you've been loving the effects! Thank you for choosing Truffoire!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user susanneh129
1 review
0 helpful votes
November 26th, 2023
Verified purchase

I bought my first products during a stay in Las Vegas and I have to be honest, I was feeling like it was too good to be true and that I might regret spending money on the purchase - but I did not!

I bought the Black Truffle Vitamin C Serum and the Black Truffle Syringe. I also got a sample of the White Truffle day creme.
The products works without a doubt and I love the silky feeling that the serum and day creme gives my skin.

I know buy the products every time I am in the US (they do ship to my country but it's nice to save the local custom tax that is added).

This is a luxury brand for sure, but I do think that it is worth the money!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for sharing your experience with us! We're thrilled to hear that you took the leap to try our products during your stay in Las Vegas. We appreciate your continued support, and we're glad to offer convenience with shipping options to your country.

If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user almac174
1 review
0 helpful votes
December 10th, 2023
Verified purchase

I've been using the Truffoire products for just 4 weeks and have seen a noticeable change in fine lines on my forehead. The serum is great post injection and a small teeny amount goes a long way.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Your satisfaction and positive results are what we strive for, and we're honored to be a part of your skincare journey. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user sunnym54
1 review
8 helpful votes
December 30th, 2020

I've used Truffoire White Truffle Eye Serum for over 6 weeks now. I don't see any results whatsoever. Very expensive product. Very expensive mistake.

Tip for consumers:
Doesn’t work.

Products used:
Truffoire white truffle eye serum

Value
Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Hello,

Thank you so much for your feedback. I know it has been a while since your review but I would still like to touch base. I am very sorry you did not have the expected results after using the serum.

We do have a specialized team that can provide consultation in order to build a personalized regimen based on your skin type and needs, I would be very happy to get you in contact with them. If you are interested in this, please reach me at support@truffoire.com to coordinate an appointment for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user nancyh2897
1 review
0 helpful votes
December 12th, 2023
Verified purchase

Really like the instant eye syringe and face cleaner along with the moisturizer

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

It's wonderful to know that these products are meeting your skincare needs and providing you with a positive experience. Thank you and we're thrilled to have you as a satisfied customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user mariadlourdesb
1 review
0 helpful votes
December 3rd, 2023
Verified purchase

Amazing products and excellent attention from Mali

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Providing top-notch customer service is a priority for us, and we're delighted that a staff from one of our authorized retail shop named Mali was able to assist you. If you have any more feedback to share or if there's anything else we can do for you, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

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From the business

We develop the highest quality and most advanced anti-aging skin care products formulated with – truffles.

Business History

We established our brand in 2016 with a team of dedicated people and a clear message from the beginning: to help achieve timeless beauty with products of high quality. We chose truffles because we knew they had the power to deliver. This decision has helped and continues to give thousands of women the confidence to shine.

Our humble team had concrete goals and big dreams for Truffoire, and it started with a few products supercharged with an unbeatable core. That became part of the White and Black Truffle Collection you now know today.

We first perfected the Black Truffle Instant Repair Syringe; we crafted it with our exclusive formula, which eventually impressed people all over the globe. Because of its instant and long-lasting results in minimizing fine lines and wrinkles, orders started pouring for the Syringe. After that, the development of other anti-aging products came to us naturally. Ones that renew, hydrate, fight premature skin aging and protect your natural glow.

Company Representative

Thumbnail of user truffoires
Truffoire S.

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