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TwelceeCo has a rating of 1.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. TwelceeCo ranks 91st among Mobile Accessories sites.
After seeing advertisement on Facebook, I purchased a 'military grade' iphone case. It took a full 6 weeks to get it, and when I finally got it, it was an entirely different case than what I ordered... it looked nothing like it. Not only that, it was so cheap and flimsy that I never bothered to even use it. Adding insult to injury, I attempted to contact them via email and their website at least 4 or 5 times, and they never even bothered to respond. Absolute scam!
After seeing advertisement on Facebook, I purchased a 'military grade' iphone case. It took a full 6 weeks to get it, and when I finally got it, it was an entirely different case than what I ordered... it looked nothing like it. Not only that, it was so cheap and flimsy that I never bothered to even use it. Adding insult to injury, I attempted to contact them via email and their website at least 4 or 5 times, and they never even bothered to respond. Absolute scam!
I saw a suggested post for a company called twelvee.com who sells military grade cases for smartphones. I ordered one but for the wrong model. After several attempts to contact the company, I'm still waiting. First of all, the only means to contact them is email, and they will not get back to you. Second, they ship only through USPS which is slow and does not provide much in tracking. Third, even though it was an honest mistake, the BUYER is required to pay for return shipping! Per their return policy. Lastly and certainly seemingly most important, is I found the same exact case through amazon, through a different company, and for quite literally half the cost! DONT EVER I REPEAT EVER GO THROUGH TWELVEE.com!
I ordered 3
1 was shipped wrong colour
I ordered royal blue
They sent navy
They tried to say I ordered it from another company
But after I emailed them my confirmation and took pics
They believe me
Sent me another case
Sent me another Navy one
Obviously have no QA Dept or customer service
Now there ignoring me
I wouldn't recommend this company or order agin
Very disappointed
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