• Ugg Express

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Overview

Ugg Express has a rating of 1.75 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Ugg Express ranks 9th among Uggs sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Ugg Express?
Top Critical Review

“Worst Return and Shipping Tracking EVER”

Tammie K.
3/7/24

In my 42 years of life I have legit not ever dealt with a return/exchange as horribly as I have with UGG. It was the absolute worst experience EVER. Took over 2 months for our exchange. I have screen shots of every conversation.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user qianl
1 review
1 helpful vote
January 13th, 2011
Thumbnail of user farrartammie
1 review
0 helpful votes
March 7th, 2024

In my 42 years of life I have legit not ever dealt with a return/exchange as horribly as I have with UGG. It was the absolute worst experience EVER. Took over 2 months for our exchange. I have screen shots of every conversation.

Tip for consumers:
UGG return/exchange policy SUCKS

Products used:
Exchanged boots for a different boot because they did not have the right size we needed in the original boot we bought. Took TWO MONTHS or longer for exchange!

Service
Value
Shipping
Returns
Quality

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