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Uggstore-outlet

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Overview

Uggstore-outlet.com has a rating of 1.27 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Uggstore-outlet.com most frequently mention credit card problems. Uggstore-outlet.com ranks 62nd among Uggs sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The next morning I called my credit card company (Chase) and spoke w/the fraud department.
How would you rate Uggstore-outlet?
Top Positive Review

“All UGG outlets are fraud, I saw scam ugg outlets on Facebook”

Valeria V.
11/25/22

Don't run after UGG outlets, all are scam websites. They advertise it like like a very big sale and sell UGG for 15€-20€. They will charge your money and never deliver your goods and no refund. Be careful! Original website is www.ugg.com

Top Critical Review

“TERRIBLE!”

Мазур Катерина Сергіївна g.
2/19/24

I have purchased the ugg shoes there…they sent me on my email the delivery link where i could track my parcel. Also it was sent from Paris(France) and i asked them why its delivered from France. They replied me something. A few weeks later by tracking my parcel i saw its already in USA. Month later the info hasnt changed and then the tracking link didnt open. I have written uggusafactoryoutlet lots of times. They didnt reply me.Still havent received my shoes and i think i wont

Reviews (22)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card company (3)
Thumbnail of user kmazur802
February 19th, 2024

I have purchased the ugg shoes there…they sent me on my email the delivery link where i could track my parcel. Also it was sent from Paris(France) and i asked them why its delivered from France. They replied me something. A few weeks later by tracking my parcel i saw its already in USA. Month later the info hasnt changed and then the tracking link didnt open. I have written uggusafactoryoutlet lots of times. They didnt reply me.Still havent received my shoes and i think i wont

Tip for consumers:
Awful shop ,didnt receive my parcel

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user josantniof
1 review
3 helpful votes
December 19th, 2021
Verified purchase

There are several fake sites of UGG outlet (há vários sites falsos de UGG outlet). I bough boots and they didn't send me. Examples of fraud (exemplos de sites de fraude e burla):
https://www.botasoutletportugal.com/
https://www.botauggportugal.com/
https://www.bootspromocao.com/mulher-c-1.html

Thumbnail of user ja156
1 review
7 helpful votes
June 17th, 2018

HORRIBLE EXPERIENCE! Jan. 8,2018-they said boots were shipped. Kept saying that. Then said on Jan. 31 that they would send a refund. Still have not received on June 17! A RIP-OFF!

Thumbnail of user briannah5
1 review
10 helpful votes
October 17th, 2013

I orderd my shoes 6 days ago i have been emailing them everyday but all there info seems to be not working with anything i thinks it is a fraudd just go to the store

Thumbnail of user johnm975
1 review
11 helpful votes
January 21st, 2017

The "REAL" Ugg site is www.Ugg.com, but I found one claiming to be the Ugg outlet at www.uggbootsaustralia.com.co/. The entire page looks fully legitimate (it even have a McAfee seal claiming it's safe to do transactions) so I started a profile and attempted to make a purchase and all of a sudden I started getting instant text messages from my bank, emails from my bank and more. My bank declined the purchase and made me log in to verify that I'm the one who made it. My credit card payment was going to something called PFA*DINGJSY. Seeing a deal that seemed too good to be true almost got me caught in their scam, so my advice is... if it seems too good to be true, it probably is. Thank God for my bank. Now I have to wait 5-7 days for a new card as a result.

Thumbnail of user bon1362
1 review
6 helpful votes
January 30th, 2016

Oh yea. Is your stuff real?

Thumbnail of user joannev8
3 reviews
5 helpful votes
February 14th, 2017

Stay away! Big scam. I have been waiting since the middle of December for a refund from an order i placed and cancelled quickly, realizing this was not a legitimate web-site. Please see above for the web-site to stay away from. outletugg.com

Thumbnail of user paulab54
1 review
9 helpful votes
December 4th, 2016

This Outlet is a Fraud and a Scam. I order some boots about 2 weeks ago I have not received a confirmation or tracking number, I was charge an extra $10 that was not on my original bill, I have sent 3 emails and have not gotten a response back yet. BUYER BEWARE THE UGG OUTLET IS A SCAM!

Thumbnail of user valeriav45
1 review
0 helpful votes
November 25th, 2022

Don't run after UGG outlets, all are scam websites. They advertise it like like a very big sale and sell UGG for 15€-20€. They will charge your money and never deliver your goods and no refund. Be careful! Original website is www.ugg.com

Thumbnail of user jasonw54
1 review
29 helpful votes
December 13th, 2013

Total Scam. Order 2 weeks ago, still no shipping information. Company can't be contacted. Had to cancel credit card and report as fraud...

Thumbnail of user jaynew1
1 review
8 helpful votes
February 4th, 2011

Do not use this site (now snowboots outlet.com) I purchased my boots, they took more money than they should and blamed it on the exchange rate. 2 weeks later they told me the boots were out of stock. I spent 3 weeks emailing for a refund. They kept telling me they had made the refund (and calling me friend which really annoyed me!). Now I have turned it all over to my credit card company to sort out. I am so glad I did not actually received any crap boots!

Thumbnail of user mushmouseg
1 review
8 helpful votes
November 10th, 2012

OMG! I have been had... too good to be true... back away! Its been 5 days and no confirmation and no product. I have emailed them 4 times and no response! If it doesnt have pay-pal dont order. I didnt do my research and got scammed. Im calling my credit card company now and hopefully they didnt charge my account... just got off the phone and it seems god was on my side this time... they cannot find anywhere that my card had been charged... i had ordered almost $500 worth of boots... i am being issued new credit cards and from now on take my advise and DO YOUR RESEARCH!

Thumbnail of user candacet2
1 review
8 helpful votes
November 16th, 2011

Today I received the boots I purchased from this site, which I ordered 14 days ago.
The problems are: the boots are not authentic, they don't look anything like the Kinsington in the store, they didn't come in the right box, the box was for the Bailey boots, sure they came with papers saying they were authentic but even my two year old could tell the difference! I found a deal too good to be true... I knew better. I've emailed the company and I'm waiting on a reply if I don't get a reply by the end of the day I'll be contacting Chase!

Thumbnail of user sineadc
1 review
15 helpful votes
November 17th, 2009

Ordered uggs from this site and still waiting for them 2 wks later!
No confirmation email,
Have'nt had a reply from them when tried to contact them,
Cannot log in to my account and they won't send a confirmation of my password to my email.
Are people acually receiving their goods or is it a complete rip off?
Is there anything we can do if we don't end up getting these boots?

Thumbnail of user ianc1
1 review
4 helpful votes
January 12th, 2010

Wish I had taken the trouble to read the reviews first. Money taken twice, no responce to e mails, no boots either. Buying Ugg boots online seems dangerous, finding the genuine website is a problem

Thumbnail of user destenyw
1 review
6 helpful votes
November 2nd, 2009

It is a total ripp off i ordered 2 pair of boots from them for a whole week couldnt get a reply finally they can't spell and the reply was try proccessing it again we can't find your order then i cancelled my card and now they can't find the order but there telling me the transaction declined what a ripp off no phone number to contact them please buyers beware its a scam

Thumbnail of user katieb1
1 review
5 helpful votes
October 15th, 2010

I was soooo excited about getting my first pair of uggs, however its turned into a nightmare!

1. Over charged from what was said/agreed on the confirmation email, they keep telling me its to do with the dollar (however whan i agree a price in pounds i expect to pay that price in pounds).
2. badly packaged, no box, care instructions or certificate to say they are the real deal.
3. trying to complain to them is impossible, bad english, telling me they sent the care instructions and certificate when they havent, i must of sent 30 emails ( i don't give up easily) to them trying to explain to them what my problems are with them and they don't seem to even understand. Never had such bad service from a company, i don't back down easily however its wearing me down.

Completley disappointed with this company, i would stay well away!

Thumbnail of user liza2
1 review
7 helpful votes
November 9th, 2009

Disgusted with the fact that I did not do the right research and that people screw other and for what so my child will be disappointed! What a very sad world sometimes.

Thumbnail of user martinea
2 reviews
7 helpful votes
October 6th, 2010

DO NOT BUY FROM THIS WEBSITE, DESPITE THESE UGG BOOTS NOT BEING GENUINE, THEY TOLD ME THAT IT WAS NOT WORTH MY WHILE EVEN TRYING TO RETURN THE BOOTS, EVEN THOUGH THEY WERE TOO SAMLL FOR ME. SINSE ORDERING ON THIS SITE THE NAME HAS NOW CHANGED TO WWW. SNOWBOOTS OUTLET.COM. THIS IS A WARNING THAT CHEAP UGG BOOTS ARE TOO GOOD TO BE TRUE, I KNOW I HAVE RIPPED OFF, AND IN FUTURE I WILL GO TO A GENUINE UGG BOOT WEBSITE TO LOOK FOR GENUINE TRADERS. THESE PEOPLE TAKE YOUR MONEY SEND SHODDY GOODS AND THERE IS NO COME BACK! BEWARE!

Thumbnail of user charlottew
1 review
10 helpful votes
November 5th, 2009

Buyer's beware! This is a SCAM! I attempted to place an order - after I entered my credit card information the system returned me to the prior screen for me to complete the transaction again...? I did (duh-red flag #1), then when the same thing happened I became suspect. The next morning I called my credit card company (Chase) and spoke w/the fraud department. They said the transaction went through, however they intervened and did not process the transaction because of suspected fraud. WAY TO GO CHASE! Shame on me for not doing my research prior to! DON'T BELIEVE THE HYPE! STRAIGHT SCAM!

Thumbnail of user chriso1
654 reviews
3,550 helpful votes
November 17th, 2009

[Update Jan 2nd 2010}
The site has now changed substantially, see:
http://ugg-hall-of-shame.posterous.com/uggstore-outletcom-update

[Update]
This one has changed slightly since I looked at it on November 9th (http://ugg-hall-of-shame.posterous.com/another-chinese-outlet-not-that-much-of-a-puz). They've removed the old credit card logos and replaced them with a cleaned-up version which doesn't include the giveaway Japanese credit card, they've removed the fake UGG logo and replaced it with a meaningless "satisfaction guaranteed" seal, and more importantly they've developed two new domains with identical sites at http://www.snowboots-outlet1.com and http://www.snowboots-outlet2.com.

So now there are at least three identical sites, maybe more, but in this case three's not the charm as they're all equally phony and unlikely to send you any goods at all. Beware, and next time please, please visit the following link which goes directly to a page listing every authorized UGG® Australia dealer online. Anywhere else claiming to sell genuine UGG® Australia boots is phony and should probably be avoided.

http://www.uggaustralia.com/retailstores/onlinestores.aspx

Thumbnail of user brendag1
1 review
5 helpful votes
November 10th, 2009

I ordered a pair of boots, about 3 weeks ago.
Okay,
First of all: I did not get the Confirmation No. Of my order.
Second: It took them a whole week to reply back.
Third: They said that I would get my UGG Boots in 7-14 days. And it's been almost a month and I haven't gotten anything.
Fourth: When they said that they had "already send them", it's been already 10 days and it's still in China because they're in China. So BE CAREFUL! BE CAREFUL! BE CAREFUL! Don't buy anything from them!
Thank You.

Ahora!

Ordene un par de botas, hace 3 semanas.
1- no recibi ningun email de confirmacion cuando hice la orden
2- se tardaron toda una semana para contestarme, ya que les habia pedido que me dieran un email de confiracion
3- ellos dijeron que tomaba de 7-14 dias para tener mi Uggs Boots y ya casi es un mes y no me han llegado
4- cuando ya dijeron que me las habian enviado despues de 2 semanas apenas me las enviaron por USPS y ya pasaron casi 2 semanas y todabia no sale de China, porque me entere que estan en china, o bueno de alli, es donde recibieron confirmacion, para luego tomar el USPS el paquete, y ya es 2 semanas y todavia no sale de CHINA,,!

CUIDADO CUIDADO,,, NO COMPREN ALLI, CUIDADO,!
NO HAY MEJOR, COMO COMPRARLAS LAS BOTAS ORIGINALES, EN UNA TIENDA CERCA DE TU CASA,

Pesimo servicio,,,

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