• USA Today

USA Today

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

USA Today has a rating of 1.3 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about USA Today most frequently mention fake news, fact check, and home delivery problems. USA Today ranks 507th among News Other sites.

  • Service
    12
  • Value
    13
  • Shipping
    10
  • Returns
    11
  • Quality
    12
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • You're way too greedy with my time, USA Today -- from now on, I'll be leaving whenever I notice you're my "host."
How would you rate USA Today?
Top Positive Review

“I enjoy a local read”

Joanna P.
8/3/23

My subscription gives me brief information that effects me locally and Nationally. It does not give me 1000 question word essays by highly respectable journalists but I don't pay for that. I'm simple, it keeps me WOKE:-)

Top Critical Review

“Unadulterated opinionated garbage”

Eddie Z.
2/2/23

Every article seems to outdo the last when it comes to fake news and easily verifiable lies. Worst propaganda machine ever, inasmuch as it is so easy to disprove all of their stated "facts"

Reviews (76)

Rating

Timeframe

Other

Reviews that mention popular keywords

usa today (35)
Thumbnail of user jamesk1.6180
1 review
0 helpful votes
March 16th, 2024

If I follow a news link to USA Today, I get sucked in and then shunted into a yawn-festive two-minute-long info-mercial. There's no option to skip. You're way too greedy with my time, USA Today -- from now on, I'll be leaving whenever I notice you're my "host."

Service
Value
Returns
Quality
Thumbnail of user eddiez23
1 review
7 helpful votes
February 2nd, 2023

Every article seems to outdo the last when it comes to fake news and easily verifiable lies. Worst propaganda machine ever, inasmuch as it is so easy to disprove all of their stated "facts"

Thumbnail of user joannapuritz
1 review
0 helpful votes
August 3rd, 2023

My subscription gives me brief information that effects me locally and Nationally. It does not give me 1000 question word essays by highly respectable journalists but I don't pay for that. I'm simple, it keeps me WOKE:-)

Tip for consumers:
I do need help to print the crossword???

Service
Value
Shipping
Returns
Quality
Thumbnail of user benjamint270
1 review
4 helpful votes
March 26th, 2022

Read article by usa today titled Republicans Supports Putin in Ukraine. Wich is bias and total garbage to say the least! Republicans have shown total support for Ukraine at every angle. This raunchy publications have clearly demonstrated their bias canter towards Republicans... probably due to their submission to the far left. Biden has let the Russian military stay strong if anyone has. Biden has made millions of$$ with dealings with putin

Tip for consumers:
Great opportunity to voice your opinion

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlab317
1 review
6 helpful votes
June 2nd, 2021

The Evening Sun 30 minutes, owned by USA Today, allows racists and radical Trumpsters to spout racist remarks and to threatening local minorities. When you counter their lies or racist remarks you are blocked or will not be posted. They verbally celebrate the murders and assaults on minorities. This is causing a dangerous situation for non-whites in the community. I'm thinking of filing a lawsuit.

Tip for consumers:
I use your digital paper.

Thumbnail of user magau
1 review
10 helpful votes
June 15th, 2021

They are a bunch of liberal faggots spewing liberal fag propaganda. Their fact check is completely false, and hopefully they get what coming to them in the form of m16 bullets. That's more likely to come from the blacks now that they legalized crime in the Bay, ATL, and Philly, so have fun with your liberal run cities turning into $#*!holes. Let those reggiN shoot up your buildings and don't prosecute them because that's racist and they dindunuffin.

Tip for consumers:
USAToday is nothing but fake news from liberal faggots.

Thumbnail of user aliceh346
1 review
8 helpful votes
August 5th, 2021

I have subscribed to USA Today for many years, but I will not be renewing my subscription. In recent years, it seems that the paper's primary focus is race. A focus that is more divisive than unifying. Mine is not. Yes, we need to keep working to improve race relations in this country--as we have been for decades--but there are other huge issues that deserve attention. Threats from China, Russia, Iran, North Korea, etc. I want a more balanced approach to the news.

Thumbnail of user ryanc1660
1 review
3 helpful votes
September 10th, 2023

If you want to know what a socialist or communist believe then this is the media you seek. News is supposed to be unbiased. This organization has downgraded to a tabloid.

Value
Quality
Thumbnail of user im78
1 review
11 helpful votes
February 7th, 2021

They are full of lies. Fake. Dont report the real news. Totally one sided to the corrupt Democrats. Who kill jobs and let everyone in this country illegally and take your jobs, while regular Anericans are losing there jobs, cause of Joe's executive orders. Keep away. You will never get the truth.

Thumbnail of user jonathonb56
1 review
2 helpful votes
March 4th, 2021

Race baiting, dishonest diversionary propaganda. On many occasions i have seen blatant posts and headlines that are false and misleading. Most of which serve as a propaganda tool for liberal political gain. The former editor of sister company Florida todays chief editor was bob Gabordi formerly of the Tallahassee democrat publication and gannet news media who owns USA today.

Thumbnail of user cynthias997
3 reviews
16 helpful votes
December 28th, 2020

USA Today was bought by a media investment group that also owns at least 800 other media rags. So much for congress breaking up big conglomerates! When will Congress ever do it's job! Somehow we need to restore power back to the people so Americans can stop getting screwed. Anyone reading this should boycott this company and all the other rags they own. What a piss ant company. BREAK THIS COMPANY UP!

Thumbnail of user loris910
1 review
4 helpful votes
June 3rd, 2021

What happened to the times when journalist reported the actual unbiased news? David Jackson is so far left and biased its unforgiveable! I will never read anything that USA today puts out-its incredibly one sided. As a Libertarian the crap that he puts out is shameful!

Tip for consumers:
Dont use the site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandrat1254
1 review
2 helpful votes
July 7th, 2022

I am very disturbed that USA today dated July 7 in the news section on page 7A has a a large opinion story entitled Arizona schools the country on education with a subtitle "GOP can become the parents party."This is nothing but a political ad written as an opinion. How can USA allow a subtitle which supports one political party. How can the GOP become a parents party on any issue when they support guns that kill young children. Please screen your articles and your opinions and make sure they do not support the left or the right. Very very disappointed!

Thumbnail of user lynnel100
1 review
13 helpful votes
May 18th, 2020

This is so obvious to any intelligent person. Of course you are going to smear real doctors proposing healthy and inexpensive treatments for disease. You jumped on the bandwagon with Dr. Mercola proposing Vitamin C and D use. Why use these natural cures when you can have major side effects with pharmaceutical drugs and pay much more, LOL? Are you still falling for this garbage? I'm amazed anyone reads your magazine.

Thumbnail of user stevens2576
3 reviews
4 helpful votes
August 31st, 2021

USA Today bought the Memphis Commercial Appeal. Now, all my news is a day old. I'm sick of it. Is their print deadline so early that they cannot have news that was broadcast on the evening news the day before? It's totally frustrating that our local paper is now worthless. Day old news is not news.

Value
Quality
Thumbnail of user darrelm47
1 review
0 helpful votes
December 19th, 2022
Verified purchase

I took advantage of a USA Today delivered subscription promotion for $9.99 for 3 months. At the end of 3 months, I called to cancel my subscription since the promotion price had ended. They told me, "Good News", we can extend your promotional offer for another 6 months at $9.99 so I said OK. For 3 more months, they charged me $9.99 per month, but on the 4th month (of the 6 month offer that they promised me for $9.99) they charged me $29.99. When I called, they explained that the representative that offered me 6 more months at $9.99 per month was incorrect and the offer was only for 3 more month, not 6 months. I cancelled my subscription immediately and they told me I could request a refund for the error. I have called 8 times over the last 52 days trying to get my refund and every time, they tell me it will be credited to my credit card in 7-10 business day. I have spoken with a Supervisor on at least 4 occasions now and I still have NOT gotten the refund they promised me! Each time, they assure me this time, it will be taken care of, but 2 weeks later, I have to call back because the credit to my credit card that they promised me is NEVER issued! They give you the total RUNAROUND! Do yourself a big favor, and steer clear of these clowns!

Tip for consumers:
Stay away from USA Today Promotional offers!

Service
Value
Returns
Thumbnail of user alicey39
1 review
8 helpful votes
June 3rd, 2021

Their articles are full of lies. I've never seen anything like what media orgs have become. They are all in on attacking innocent Americans, as long as the price is right. I wonder what theyll do when our Govt. Is all done using them and their source of income is gone. We the people will never forget what you all did to us. MSM is completely done. Shame on USA today!

Thumbnail of user stevep1276
1 review
0 helpful votes
January 17th, 2022

Was a nuclear fusion that lasted 17 minutes, not a rocket get your story straight before fact cheching something.

Thumbnail of user hg116
1 review
4 helpful votes
July 18th, 2023

Saw instagram use a USA Today article to fact check and it's bull poop propaganda as heck will not listen

Service
Value
Shipping
Returns
Quality
Thumbnail of user les.dmarco200
2 reviews
6 helpful votes
June 22nd, 2023

I own an iPhone. I've never subscribed to USA Today and yet, I receive trash "news articles" on the daily, several times a day in fact.

Sometimes they have articles that catch my attention. And I'll give them a gander. Over and over I have discovered how much I have a disdain for USA Today.

One article was about how we shouldn't go after Hunter Biden, using his drug addiction as an excuse for his behaviors by trying to relate to people who are victims of addicts. I myself being one I "vomited". Instead of talking from an unbiased point of view, it seemed the agenda was, "It's excusable behavior because you're an addict and because you're an addict, now you're a protected class in society"

I'm not sure how many people are aware, but China & America about to go to war. Literally, it's at our door step. And all that USA Today has written about is the Missing Titanic Submarine and now the 5 deaths of the scientists.

I've literally not heard anyone talking about it.

Today, another article on it, about how America has been swept into grieving over the loss of these individuals. And how it's ok to grieve a loss of people who you don't know. And it's normal etc... etc...

Sure, it's terrible those people lost their lives. I wasn't following the story because I wasn't honestly interested. There are higher priority issues going on this world right now and none of the American Journalists seem interested in writing anything but "Puff Pieces"

I've been reading news articles for the last 10 years. It's a morning delight to catch up on what's going on in this world and what's being done about it. That was... Until this last year or so where suddenly the News was chiming in it's own opinions, viewpoints, and bias with the articles.

Correct me if I'm wrong, but reporting facts should come without bias and leave the readers to be the one to decide what they feel or think without influence of bias. That's the point of journalism. Is to report to the best of their ability the truth.

The expectation in America is below par now days. Nothing of value or importance is being written about. Obviously obsession over Trump and then the Ukraine/Russian war, which no one really cares about. Sorry Ukraine, it's your country and it's your responsibility to figure it out, we Americans haven't talked about Ukraine since the first month or so of the situation.

But everyday, these articles keep getting published by USA Today and many other "NEWS stations"

My review of USA Today, pure and simple, it's crap, I hope it goes out of business, I hope they fire all their journalists, I hope they get a dose of humility and learn how to report real news again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielh995
1 review
5 helpful votes
March 27th, 2020

Living here in Central Florida, we have just finished a round of testing. The results have come back in less than 3 days. Not what you are reporting.

Thumbnail of user fucku6
1 review
0 helpful votes
November 17th, 2021

Most customers are generally dissatisfied with their purchases. Consumers complaining about USA Today most frequently mention fake news and home delivery problems.and also bring down successful people like they wrote bull$#*! about taylor swift when she released the man and i could write a lot more but it would the longest comment ever

Thumbnail of user laurab3108
1 review
0 helpful votes
April 14th, 2022

Customer service is terrible in the Philippines. I have had to call 4 times for them to withdraw payment and language barriers!

Tip for consumers:
na

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickl441
3 reviews
15 helpful votes
August 5th, 2022

They fact checked something that wasnt even the original claim. They said that Alexandria Ocasio Cortez did not pretend to get arrested. The real claim is that she pretended to be handcuffed. She did get arrested but no one got put in jail and you can clearly see that she was pretending to be handcuffed. Maybe she got a fine for being there but I haven't seen it so I cant say if even that is true. They are playing with words to make her look good in a biased way. Multiple fact check sources say the same thing some even say the pictures were altered when it was a video. In the screen shots you'll see multiple bad fact checks and you will see in the screen shots that she is in fact pretending to be handcuffed. You see her walking with her hands behind her back on top of each other and then she waves. The fact check video from USA Today doesn't even show her wave at the end, they cut the video. If people did say she pretended to be arrested, they meant to say handcuffed. All I saw was people saying she pretended to be handcuffed. Like I said they are playing with words. Also getting fined for something isnt getting arrested. When you get arrested you leave in a police car. So she didnt even get arrested.

Tip for consumers:
They are biased fact checkers when it comes to politics. They should report the news as it is and not protect anyone in politics

Thumbnail of user lucyf97
1 review
2 helpful votes
June 17th, 2021

In March, USA Today overcharged me for a subscription to Sports Weekly. After numerous phone contacts, they still haven't refunded my $67 overcharge. Their customer service people are a joke. What a poorly run business.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

USA TODAY delivers current local and national news, sports, entertainment, finance, technology, and more through award-winning journalism, photos, videos and VR.

How do I know I can trust these reviews about USA Today?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about USA Today?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business