• Vacations Made Easy

Vacations Made Easy

Overview

Vacations Made Easy has a rating of 4.75 stars from 23,022 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vacations Made Easy most frequently mention great experience, order tickets, and senior discount. Vacations Made Easy ranks 2nd among Vacation sites.

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This company does not typically respond to reviews

Positive reviews (last 12 months): 95%
Positive
8,063
Neutral
345
Negative
81
21
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What reviewers want you to know

Positive highlights

  • Thought processing fee was a little expensive, but it was easy to order tickets
  • Very easy to choose things to do & purchase tickets.

Critical highlights

  • I now have to dispute the charges via my credit card company.
  • Called the customer service line and was told that we went to the wrong address.
How would you rate Vacations Made Easy?
Top Positive Review

“So far so good”

Mary M.
2/22/24

So far so good. Hope we get the tickets and can sit with family members that ordered this dinner cruise too.

Top Critical Review

“Where are my seats?”

Kathleen E.
4/18/24

Where are my seats? You led me to believe that the show was almost sold out when the tickets were not even on sale yet then I found out that I would have to pick them up at your office. I cancelled my order and only received 65% refund. You are scammers! Terrible policy! SHAME on your company!

Reviews (23,022)

Rating

Timeframe

Other

Reviews that mention popular keywords

order tickets (190) purchase tickets (134) web site (69) use site (37) book tickets (50) credit card (52) customer service (97)
Thumbnail of user amandak756
1 review
0 helpful votes
June 10th, 2021

We took a dolphin cruise today( June 10th) in myrtle beach. The guy who printed off my voucher for my tickets was very nice and helpful. He tried to find more discounts and rebates for me and my boyfriend. They didn't try to sell me a timeshare or anything. It was fast and easy. The tickets weren't overly priced either. We had fun and we will use them in the future.

Thumbnail of user marym7797
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

So far so good. Hope we get the tickets and can sit with family members that ordered this dinner cruise too.

Thumbnail of user amyl1869
2 reviews
2 helpful votes
August 26th, 2022
Verified purchase
• Updated review

I was looking to book a dinner show and this website popped up! I not only booked my dinner show for my family, but it also showed other activities I could book at discounted rates. At the end of that purchase, I also noticed a comedy bus tour listed on this site, which I would not have even thought about booking, but after reading the reviews, I decided to go ahead and book this too! I sure hope this isn't a scam... as it seems too good to be true!

I wanted to purchase dinner show tickets for my family...
August 26th, 2022
Verified purchase
• Previous review

I wanted to purchase dinner show tickets for my family and this site also made it possible to book other types of shows at a discounted rate. It was easy and affordable!

Thumbnail of user hilaryg73
1 review
0 helpful votes
March 5th, 2024
Verified site experience

This was a very easy way to find different activities to do while our stay in San Antonio.
Also great discounts!

Thumbnail of user victoryam
1 review
0 helpful votes
August 21st, 2023
Verified purchase
• Updated review

Kinda confused never saw senior/military discount, didn't get to choose seating, but other than that it was an awesome trip and they took really good care of transporting my disabled husband from deck to deck. Thank you

Kinda confused never saw senior/military discount
August 17th, 2023
Verified purchase
• Previous review
Thumbnail of user jeffw1102
1 review
1 helpful vote
November 11th, 2021

We booked tickets for the Dixie Stampede in pigeon forge, we are staying in Gatlinburg, but had to drive to Sevierville to pick up tickets. They wanted us to listen to a sales pitch about time shares, and when I refused she said she would be fired, I asked for the manager and he was as rude as she was and I had to physically pull the tickets out of his hand as he tried to hold on to them. NEVER AGAIN

Thumbnail of user antoniof233
1 review
0 helpful votes
November 30th, 2023
Verified purchase

My wife used to come here several times as a child and wanted to share her experience with me. This is our one year wedding anniversary.

Thumbnail of user kathyb1308
2 reviews
0 helpful votes
August 11th, 2022
Verified purchase
• Updated review

Well now Vacations Made Easy made 2 mistakes. First one had me on two different days going to the Titanic Musuem and now when I made reservation for Dolly's County Stampede I got charged for and got a ticket for Country Tonight which I've already seen and I know that wasn't what I ordered. So now I have gotten charged extra over $100. So how do I get my money back? Very disappointed.

Ok but charged me twice for the Titanic on 2 different...
July 12th, 2022
Verified purchase
• Previous review

Ok but charged me twice for the Titanic on 2 different days

Been prety easy to get tickets and plan my vacation
May 25th, 2022
Verified purchase
• Previous review
Easy to navigate
March 8th, 2022
Verified purchase
• Previous review
Thumbnail of user jamesc4094
1 review
0 helpful votes
October 5th, 2021
Verified purchase

Easy order. I would like to see some confirmation of performance date on one of the data collection screens.

Thumbnail of user sarag633
2 reviews
0 helpful votes
September 5th, 2022
Verified purchase

Easy, but I hope this is for 2 tickets. I would like to see that verification as you go along.

Thumbnail of user sharonl2118
1 review
0 helpful votes
December 21st, 2023
Verified purchase

It was good. Although I would have liked to see the seating and choose my seats.

Thumbnail of user karend188
3 reviews
3 helpful votes
April 9th, 2024
Verified purchase

This is our 6th return to the Slueth theater, we live it. I have to walk with a cane, thanks in advance for help.

Thumbnail of user ritak322
1 review
0 helpful votes
November 10th, 2023
Verified purchase

Seems to be a clear and easy process? I hope the tickets arrive and are able to be used at the venue without any glitches. I almost ordered from Groupon since I've used them before and I know they work well. Also, their pricing seemed to be more straightforward without saying we were getting an over 55 or triple a discount, etc.

Thumbnail of user peterf1464
2 reviews
0 helpful votes
March 10th, 2024
Verified site experience

So far it was very easy to order tickets. Hopefully the rest of the process goes as smoothly.

Thumbnail of user janetn801
1 review
0 helpful votes
September 21st, 2022
Verified purchase

Easy to book. :). Prices were good. Looking forward to celebrating my husband's birthday onboard with family and friends!

Thumbnail of user teenam38
1 review
0 helpful votes
December 26th, 2023
Verified purchase

Well your online price is different than when you call in and I had to process to book it online because it was $20.00 cheaper and by booking on line it show a number for reservations but didn't stay up long enough for me to save it or write it down nor have I got a email on this one neither the other one I booked which change my card more than it said. Do y'all need to work on this and they like to fuss with you when you call in and you tell them the price you see online and I'm on your wed site. Very bad business! We to old for someone to make us as a lair. We not happy with the one answer you phone line.

Thumbnail of user nataliem963
2 reviews
0 helpful votes
November 5th, 2022
Verified purchase

The computer format is very clear. It was great for an 82 year lady. Thanks so Much!

Thumbnail of user ruthw1135
1 review
0 helpful votes
April 12th, 2024
Verified purchase

It was fast and convenient couldn't have been any easier. Plus got free pass for something else to do.

Thumbnail of user philitraw
1 review
0 helpful votes
May 24th, 2022
Verified purchase

It was really quick and easy! And they asked was it for a special occasion!

Thumbnail of user bethh732
1 review
0 helpful votes
November 7th, 2023
Verified purchase

Love country tonight and the ease of making reservations wxcept for having to pick up tickets beforehand at the welcome center

Thumbnail of user amandah2063
1 review
0 helpful votes
December 9th, 2022
Verified purchase

Quick and easy to navigate. Also very welcoming before we even arrive to SA. Can't wait for our weekend get away.

Thumbnail of user pamelaj1024
1 review
0 helpful votes
May 22nd, 2022
Verified purchase
• Updated review

Great Deal! The River Walk boat tour was fantastic! Our Guide/Driver was super funny! I didn't like that we had to walk so far to receive our voucher. Had I known, I wouldn't have bought thru this company.

Reason I chose this business:

They had a buy one ticket, get one free.

Quality
Great Deal!
May 18th, 2022
Verified purchase
• Previous review
Thumbnail of user sylviag365
1 review
0 helpful votes
April 12th, 2024
Verified purchase
• Updated review

Buying these tickets was very easy. I am a little concerned that we will be able to get the vouchers in time for our tour

Buying these tickets was very easy
April 10th, 2024
Verified purchase
• Previous review
Thumbnail of user lamandah1
1 review
0 helpful votes
January 4th, 2024
Verified purchase
Thumbnail of user robertr5186
1 review
0 helpful votes
October 30th, 2023
Verified purchase

Credit card information easier to complete than other sites because you put in 4 digits at a time like it is on my credit card!

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.

Company Representative

Thumbnail of user stephanieb1682
Stephanie B.
Typically does not respond to reviews

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4.8
23,022 reviews
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