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  • VarageSale

Overview

VarageSale has a rating of 1.85 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VarageSale most frequently mention personal information, and power trip problems. VarageSale ranks 57th among Consignment sites.

  • Service
    22
  • Value
    16
  • Shipping
    6
  • Returns
    7
  • Quality
    16
Positive reviews (last 12 months): 0%
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Neutral
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • But my (& others) biggest problem is with an admin named Kimberly Goodman-French.
  • I again contacted support, and was told I couldn't use a googled pic as my profile pic.
How would you rate VarageSale?
Top Positive Review

“Friendly neighborly sales site”

Carol C.
4/21/21

So much great meetings with people that sell. So happy I joined and get to save money on good things.

Top Critical Review

“BAD APP AND WORST WEBSITE”

No N.
10/6/20

Too many unreasonable rules to follow and they kick people out suddenly without any notification or any reasons given... I would recommend you not to use. Some sellers never replied messages. The app has problems frequently. Not user friendly at all. Search results are not what you're searching. Admins are not checking messages. You need to wait for membership approval. You cannot change your name even your name is legally changed but you can't change on varagesale. Very stupid..

Reviews (125)

Rating

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Reviews that mention popular keywords

admin (47) profile pic (5) facebook marketplace (4) community (24) erika lee (4) power trip (5) anything (12)
Thumbnail of user sarahl1998
1 review
5 helpful votes
January 5th, 2023

Randoms act as site admins, and different community admins try to force you to expose your real identity (first and last name rather than a username) to sell used items to strangers. Varage app is very dangerous for women online. Countless men harass and sexually harass women on these online property sales sites. Why on earth would any woman want to identify her first and last name for these guys to stalk and harass? Varage Sale is not female friendly and is very much out of touch with reality.

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Thumbnail of user carolc1475
1 review
1 helpful vote
April 21st, 2021

So much great meetings with people that sell.
So happy I joined and get to save money on good things.

Thumbnail of user dontm4
1 review
6 helpful votes
July 11th, 2022

Over a month now error message everytime i try to login. Constant popup saying to use facebook to login when my account is a cometely different email than my fb email. After 15+ emails telling them to fix this so i can log into my account ive never got 1 single reply. Dont waste your time with this app. Never sold 1 single item through this app even though i have 168 items posted.

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Thumbnail of user cs1171
1 review
10 helpful votes
August 9th, 2022

VarageSale Admins apparently fall into the categories of: narcissist, self-important, petty, narrow-minded, rigid, arrogant, or condescending. I live in Girard, Pa & left VarageSale after Kimberly Goodman-French, an admin who claims to attend church regularly, made it perfectly clear that VarageSale is a brown-nose popularity contest based on members' abilities to blindly follow and never stand up for themselves. Petty, drama-filled, heartless, & callous group of women!

Tip for consumers:
Stay away! Not worth the aggravation!

Thumbnail of user non534
1 review
22 helpful votes
October 6th, 2020

Too many unreasonable rules to follow and they kick people out suddenly without any notification or any reasons given... I would recommend you not to use. Some sellers never replied messages. The app has problems frequently. Not user friendly at all. Search results are not what you're searching. Admins are not checking messages. You need to wait for membership approval. You cannot change your name even your name is legally changed but you can't change on varagesale. Very stupid..

Thumbnail of user canadianp5
1 review
3 helpful votes
August 3rd, 2023

"You mean we didn't approve a member that didn't adhere to the agreed to requirements upon joining. Snarky responses don't help the situation" was the response I got when I tried to explain my situation. We are a company that wanted to use Varagesale, and what ended up happening was "Hi There. Unfortunately VarageSale is more for individuals and not businesses. This is a virtual garage sale platform and people will sell extra household items. People want to be interacting and doing transactions with actual people, not faceless businesses. I'm sorry."
I am very disappointing with the service and the rudeness of the so called admins, if they cannot even put their real first and last name and a real photo, how do you expect the customers to?
But the thing I'm most angry with is after I got the response saying I was "snarky" I was blocked by the admin.

Thumbnail of user bonnier505
1 review
3 helpful votes
July 6th, 2023

Admins are not helpful… all they do is picking on people left & right & deactivate your page, & make you go through hell, back & forth messaging them…. They just don't want to be helpful, they are just so good in punishing you over stupidest issues….
I have non of the problems in other buy & sell applications….posting the same way in other pages … there is no problem…. But VarageSale has the most horrible way of managing by their means admins….
I am not at all surprised to see how many people are unhappy with VarageSale, just because of their admins behaviour.
I wish higher rank ( higher than admins) could review people's opinions about this application….& make some changes in the administration of the page.
" VARAGESALE "

Tip for consumers:
Yes
I want to know how & who I have to get in touch when I have problems with ADMIN?!?

Service
Thumbnail of user lucyb147
1 review
24 helpful votes
July 10th, 2020

While I do love dealing with VarageSale, the admins are nightmares. The Richmond BC admin, Sarah Margaret, is a power tripper and the South Delta admin Shannon Alicia is just plain elitist and mean. The worst part is that there is no recourse- there is no way to appeal any of their unfair decisions. I don't dare post this review on any community sites because I know I will get removed from the VS- as the admin are basically able to do whatever they want.

Thumbnail of user bethc627
1 review
16 helpful votes
August 7th, 2020

The concept of VarageSale is wonderful however the app is horrible. This app has daily and weekly issues. Anything and everything from notification issues to booting you off the site.

It is touted as a safe place to buy/sell with real people with real names and real profile photos. One only need to look add any community membership to see that this is not true. Each community has its own rules with no continuity. Individual admin are overzealous or apathetic.

VarageSale has strayed so far from what it first was.

Thumbnail of user toynopoly
1 review
5 helpful votes
August 14th, 2023

Terrible website: Fraudulent credit card charges when you sign up. Scammers piggyback onto Varagesale when you sign up with them. I was charged $ 2.99 From CHFPFV.COM In Sylmar, Ca. USA and Also From GEHKED.COM. I also Received an Email from Varagesale Administer Dana Easton stating that I had not downloaded a profile picture which is not true. I did download a picture. It's not my responsibility that their faulty or outdateed software did not pick up/ detect or download my picture. I'm not even going to both with selling on Varagesale as I noticed many negative reviews about them from the inept administrators to low to no sales.

Products used:
A

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Thumbnail of user mikem3863
1 review
2 helpful votes
November 11th, 2022

Every time you post something there it a problem they cut me for no reason telling me I'm asking fake so then I show them the receipt and now I got do list everything again same thing happens just give up this useless app a lot of problems for nothing there team is super disrespectful to sellers

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Thumbnail of user jeffpinkston57
3 reviews
1 helpful vote
August 5th, 2023

I have been on this app for years.I have yet to sell ANYTHING from their app.Very few offers.Some fake.Some wanting my cell number(not for legitimate purposes I'm sure).I will soon be deleting this useless app.

Tip for consumers:
I'm sure there are better selling apps out there.I have yet to find them though.

Products used:
The app only.

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Thumbnail of user dannye42
1 review
26 helpful votes
March 8th, 2019

This woman wont allow me access to purchase a guitar. I'm stuck in a hotel and would like one to pass time. She says I live too far away? Wtf I'm buying not selling. A real cow Erika Lee. This is why kijiji gets all my money. First and last time I'll use this useless app

Thumbnail of user jakobg20
1 review
3 helpful votes
February 25th, 2023

Be careful when using the app, unsafe, constant problems, devices crash, recommend the app if you want to use it with a lot of caution.

Products used:
varagesale

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Thumbnail of user cd333
1 review
12 helpful votes
June 26th, 2020

Denied access to sell on VarageSale for lack of personal photo.

To protect my identity from being copied or stolen it is in my best interest to not include personal pictures or photos of myself.
VarageSale doesn't think so.
I think that's suspicious. Especially after other internet "For Sale" sites have had newsworthy serial stalkings.
I'm not trying to be a stalker, I'm just trying to sell outdoor furniture!

Slightly worn lingerie with a photo sounds disturbing to me!

Thumbnail of user sarahk1009
1 review
0 helpful votes
May 14th, 2021

I can honestly say I've been using varagesale for about 7 years, you just need ONE PHOTO & your name (or any name) to get approved & the rules are not that bad to follow
Examples (No counterfeit items. No animals allowed, always follow the time when you want to sell or buy an item 'if you sell or buy an item make sure you contact the first person who messaged')
I've had problems with it sure, people were mean/racist to me but I told the administration & they revoked there account.
Also you CAN CHANGE YOUR NAME. My name on the app isn't even my real name.

Tip for consumers:
Varagesale is a very good app & of you have any troubles just contact the admin (there is always MORE than 1).
This site is alot better than kijiji because atleast you can see if there an honest seller

Products used:
Projector, portable air conditioner, Nintendo switch 5 games, king size bed, shoes, ps4, ps5, air fryer xbox 360 games, wii with games

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Thumbnail of user heatherb1418
1 review
10 helpful votes
March 21st, 2022

Admin Leanne Mathews admins MANY different communities. She messaged me to remove my listings and post them all under one. When I went through the Rules and Terms of service and it was NOT listed there she removed me from ALL communities she manages. Then I joined the community to where I am moving and she demanded to know when I was moving, When I told her that was private information she did not need she denied me from that community as well. I emailed VarageSale to let them know about her behavior and I am clearly not the only one. She has bad reviews on her page and the app store as well as here. It is time to remove this power-hungry admin. She bullies people into giving her unnecessary information or it's her way or the highway.

Tip for consumers:
avoid talking to Leeanne Mathews

Products used:
Services

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Value
Shipping
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Thumbnail of user gregd769
1 review
1 helpful vote
February 7th, 2023

I signup on January 24th on the site, It took them over a week to let me no that my profile was excepted, They sent me a message on Febuary 3, I been using the site since then, But what bugs me about it, Is there hasn,t been any new adds, For items for sale on there site, Also there are adds on the site, That have been on there, For over a year, The site is very disorganized, Also i dont see a option on the site, To delete items, If they have been sold. The site is a total joke, I can,t understand why any buddy would use this site, To try and sell there items.

Thumbnail of user sarahg481
1 review
23 helpful votes
February 2nd, 2020

I had been a member in good standing using this app but in the last eight months the disrespect and craziness is taking over. There have been so many people acting a fool with their ridiculous requests for you to deliver your item to them, crazy no shows or those who don't respond whatsoever and others who block you for no reason after requesting a product or asking if something is available.
Unfortunately, those 'in charge' are the admins for most of the Ontario 'factions' and are part of the group blocking with no communication, not responding to questions or complaints. It's like high school where there is a lot of subjective decision making and friends taking care of 'friends'. I've deleted the whole thing. No point. Beware.

Thumbnail of user davidp6122
1 review
0 helpful votes
February 20th, 2024

I have enjoyed using varagesale for several years even the static ads are tolerable.but the recent addition of video ads is too much!
Really very annoying.
When they appear I shut down varage and will likely spend much less time on the site.

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Thumbnail of user marlah59
1 review
9 helpful votes
July 19th, 2021

This was my first attempt to join this "community." I live close to an area (*******) and I clicked it. The zip code on the registration incorrectly filled my zip as *******. My correct zip is *******. I was denied joining *******. Imagine how it feels to be told "No, access denied." I will leave and will not return. This is not the kind of organization I want to associate with.

Tip for consumers:
I can't answer any questions. The Admin denied me access. I'll move on to Facebook Marketplace and eBay

Service
Thumbnail of user laurac671
1 review
14 helpful votes
November 14th, 2019

One of the Admin ladies Angela in Appleton denied me joining because I live in Green Bay which isn't far away. Yet in the Green Bay community people from Appleton are allowed to sell in our community. Ignorant, discriminative people. Her reasoning was because "different groups have different guidelines." How about not be selfish and be open minded. It's a sales platform for gods sake and it's not like I'm in Milwaukee. Rude people.

Thumbnail of user isobels15
1 review
25 helpful votes
May 22nd, 2020

I've had good luck mostly using this site over the last 6 years in SK. Recently they hired a new admin, Lynn Gray, who is on a crazy power trip. She jumps to conclusions and is very one sided with sellers only. Erika Lee is not much better, but she is a lot more lazy about doing the work altogether. Can we please get some better, local admins... less nobodies that are too high up o n their horses? It's too bad...

Also the "praise" system is a joke. If someone no shows, leaves not enough money, etc and you "praise" them... they can just delete the praise so no one would ever know they were a $#*!ty buyer/seller. BOOOOOOOOOOOOOO

Thumbnail of user sbb12
2 reviews
3 helpful votes
August 29th, 2021

No other buy-sell website tells joiners they can only buy-sell within their neighborhood. What kind of crazy is this? That's what buyers/sellers faced BEFORE the Internet was born. Contrary to this site's attempt to also be social media, I don't want to become friends or bond with strangers. If nothing else, VarageSale encourages some vague notion that buying/selling goods within a tight geographic area is going to help neighbors bond and improve the neighborhood. Nonsense. If I can see a product online with a price but can't buy it because I don't live in the other guy's neighborhood as defined by VarageSale.com, it's a form of profiling and the FTC suspects it could be restraint of trade across state, county or municipal lines. VarageSale.com appears to be a Canadian-based outfit and I'm sure Canadian officials would frown upon such unreasonable restrictions. The admins have taken or been given god-like powers. I was never given a reason why my account remained "pending" indefinitely and the admin stopped responding to my questions. Finally, I (hopefully) closed the account and requested that all the necessary and unnecessary personal information I shared with VarageSale be permanently deleted and never shared or sold with anyone. What other buy-sell website requires a face photo and other deep personal information. Is this just a front for gathering personal, identifiable information on Americans to sell to scammers or worse?

Thumbnail of user robynb293
1 review
4 helpful votes
March 3rd, 2021

The site itself seems pretty good. I've had more good buys over any bad ones. But the admins are nothing more than power tripping control bullies. If there was a way to charge these people I would. They need a refresh of admins.

Tip for consumers:
Don't. Find another one. You can be on here for 8 years then some ad.in comes along powertripping and your done. Just don't even go here. Find another site. These admins are ruthless and fake by means they say they care about your safety...lies

Products used:
Many different products

Service
Value
Returns
Quality

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From the business

VarageSale is the family-friendly app to buy and sell new and used items locally. Trusted by millions, shop with verified people within your own community.

Company Representative

Thumbnail of user kellya104
Kelly A.

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