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Velvet Hues has a rating of 4.56 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Velvet Hues most frequently mention customer service. Velvet Hues ranks 2414th among Women's Clothing sites.
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First I bought a Velvet Hues original. A fringe jacket I was obsessed with and still am. It was an amazing price so I didn't expect it to be such great quality, But it was! Now I have a jacket, a dress, and 3 pieces of jewelry and I love them all. I never had any issues with shipping, I got it within a few days and I even got an email personally from the owner. She wanted to make sure I received everything okay and that it was what I was expecting.
Charged me for an item that was out of stock. Said that it would be restocked the following week. It has been 3 weeks. I have emailed them 3 times about getting refunded or an update on my order and have heard nothing back. Honestly pissed, thats terrible customer service. Definitely won't be buying from them ever again.
Charged me for an item that was out of stock. Said that it would be restocked the following week. It has been 3 weeks. I have emailed them 3 times about getting refunded or an update on my order and have heard nothing back.
Honestly pissed, thats terrible customer service. Definitely won't be buying from them ever again.
I ordered an extremely cute romper and was so excited to get it only for it to be way to small. I ordered a large (I normally wear size 5 in jeans) and it absolutely did not fit those measuments. And there is no larger size so I wont be able to purchase another item, they run way small
First I bought a Velvet Hues original. A fringe jacket I was obsessed with and still am. It was an amazing price so I didn't expect it to be such great quality, But it was! Now I have a jacket, a dress, and 3 pieces of jewelry and I love them all. I never had any issues with shipping, I got it within a few days and I even got an email personally from the owner. She wanted to make sure I received everything okay and that it was what I was expecting.
It was my first time shopping online for an outfit. I was always afraid of shopping online because I don't trust size charts and pictures online. But Velvet Hues was completely different. What I got in the mail was exactly what I had seen online. The fit was perfect, the colors were exactly what it said. I'd recommend velvethues.com to everyone and anyone.
Oh! Also, the packaging is AMAZING! So much thought was put into it. You won't be disappointed.
Thank you for going above and beyond to help me Brooke, I really appreciate it! The site is wonderful and I can't wait to continue ordering!
Fabulous- the clothes are so comfortable and stylish. Just the right amount of everything for that effortless cool girl vibe. Loved absolutely everything I've tried on from VH!
Never dissapointed with VH
Love the style of this clothing line.
Great deals all year long.
Treat yourself to a VH experience.
Velvet hues is perfect for any occassion. They stay up to date with the trends, and have just about everything a girl can ask for. Their stuff is so cute!
Love the clothes on this site I have never returned 1 thing! And that's pretty amazing. The site is done beautiful and is really easy to navigate.
Awesome customer service! Very friendly and when I had a question in regards to the delivery very helpful and quick to respond. The qualty of the products I purchased were amazing too. Overall a great shopping experience will be shopping here again... highly reccomend!
Love this online store! First stop for every fashionistas :)
Love their clothing and customer service! Everything was delivered quickly and as expected!
Many many many different styles and amazing customer service!
Quick, easy, nice packaging, good customer service
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So sorry to hear about this Torrey! If you send an email to info@velvethues.com we would be more than happy to work with you to make sure you are happy with your VH purchase! Thanks for bringing this to our attention!