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I ordered a product from this company called Arthro-ionx which is supposed to help dogs with arthritis - joint/mobility. It made my dog sick with diarrhea, so I called to find out how to return it. To my surprise, the crappy customer service rep was so rude and awful I will NEVER order another product again. She told me I had to wait closer to the 30 day trail period to be over and then I'd get an authorization code for a refund. Huh? Very bad business practice. Terrible company! I would NOT recommend this company ever. In addition, I have to pay to send it back - shipping and handling. They just seem to care about taking your money! Very disappointed.
I ordered a product from this company called Arthro-ionx which is supposed to help dogs with arthritis - joint/mobility. It made my dog sick with diarrhea, so I called to find out how to return it. To my surprise, the crappy customer service rep was so rude and awful I will NEVER order another product again. She told me I had to wait closer to the 30 day trail period to be over and then I'd get an authorization code for a refund. Huh? Very bad business practice. Terrible company! I would NOT recommend this company ever. In addition, I have to pay to send it back - shipping and handling. They just seem to care about taking your money! Very disappointed.
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