Viperatech

Great experience with Viperatech. Fast delivery, excellent miner performance, and their customer service was very prompt in answering all my questions. I would definitely recommend Viperatech.

Viperatech has a wonderful team. I received my miner promptly, and it's been running smoothly ever since. Their customer service is remarkable, always available and eager to assist. I'm really pleased with my purchase.

The miner I received from Viperatech is outstanding. It arrived faster than anticipated and works perfectly. Their customer service was also excellent, providing timely responses and useful information. Five stars for Viperatech!

Superb experience with Viperatech! The miner arrived well-packed and on time, and the performance has been flawless. The customer service team was very supportive and always ready to help. Definitely planning to make more purchases from them.

Viperatech provided a seamless purchasing experience. The miner arrived on time and has been working splendidly. Their customer service was prompt and helpful. I couldn't ask for more!..

The staff provided me with some great suggestions as to how we could use branding in our office, how to match our wall graphics with our online RGB colors, and the guys that did the installation were very careful to make sure everything was placed perfectly. Everyone in the office is very happy with the outcome.

Excellent service and high-quality miner from Viperatech! The miner is powerful, easy to set up, and has been running without any issues. Their customer service is top-notch. I'm very satisfied with my purchase.

Their customer care service is more than awful! They wait for you to but and them they will start hiding because as soon as i payed them my money for my miner they did exactly that! No emails or phone answers. No nothing...

My visit was nice. Employees were nice and polite specially that young lady that helped me. I just love it so much

I am really impressed with Viperatech. My miner arrived quickly, works great, and the customer service was helpful and attentive. I highly recommend Viperatech to anyone looking to get into crypto mining.

Buying from Viperatech was an excellent decision. Their customer service is unparalleled and they offer high-quality, reliable miners. Delivery was swift, and the miner has been performing exceedingly well. Highly recommended!

I ordered product from this company. Im satisfied with the product and customer service. Great sales, and even better customer service! I love these guys!

I was thrilled with the exceptional customer service I received from Viperatech. Their miner arrived quickly and has been running smoothly. The support team is incredibly responsive and helpful. Highly recommend Viperatech!

Viperatech is always willing to work with us to get the final product right every time. Your staff is very responsive and easy to work with. They produce quality work. We are very satisfied customers.

Someone had side swiped one of our vehicles, and we needed our signage replaced. We get speedy service and always get what we are looking for from viperatech, even if it is a recommendation to another place.

I ordered an Intel i9-1o980XE which Vipertech listed as in stock. The funds were deducted from my account right away and the problems pretty much started right away. I was told product would ship in 7 days days after order was placed, one said shipped DDP and another said I have to deal with customs. I did not receive my order until 22Aug23.

I was told " It is enroute but no tracking until it lands in your country." When I went to chat after 8 days I was told it was not shipped. Now bear it mind it more often than not took Viperatech days to reply to my questions regarding this order, asking for delivery status. After days of no replies I made a review explaining what my experience with Viperatech was like so far.

Within and hour or 2 I started getting messages from Vipertech, here is the exchange:

V: "Management has informed us your order is being cancelled unless you change your 1 star trustpilot review."
15/8/23 7:41

Me;" And how do I know if I delete my review my order will actually be shipped?" 15/8/23 7:41

V: "Change it now, manager says, or they are cancelling the order is what we are told.
VIPERA - 15/8/2023, 7:42
Manager says this cpu was hard to find, we have paid for it from our partner in advance
We will not fulfill your order if that review stands.
Funds will be returned to you if it is not rectified.
Furthermore, it was bought at a loss, $1300.
Change it, or we cancel.
You have 2 hours to rectify manager says. You can always put your review back up if it doesnt ship
But as it stands, they will not ship anything with that review up."
Viperatech 15/8/23 7:43

Now the thing about that exchange. I made the review on a Google account that is not registered with Viperatech. Another thing I would like to point out is where Viperatech in the above exchange said they paid more for the CPU and sold it to me at a loss. I checked Viperatech website for the CPU after that claim and the price went from $1,050 to $1,398. I checked the site again and it was back down to $1,050, now it's back to $1,398. The reason I did not request a refund, is because after the abuse from Viperatech I figured they might drag their feet on processing the refund.

Viperatech is not honest on what they have in stock, when/if it was shipped and are very, very slow to respond to customer questions/concerns. How would I describe my experience with Viperatech? Something between a dumpster fire and a nightmare. Also do not trust the 5 star reviews. Viperatech gives everyone a "$500 return customer promo". In other words they buy their 5 star reviews.

Date of experience: August 01,2023 A review was left on Trustpilot as above with 1 star. Trustpilot asked for documentation, proof of purchase, UPS tracking number, bank statement, chat thread ith Viperatech. Still Trustpilot deleted review in 5 hours.