• ViralPow

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Overview

ViralPow has a rating of 4.39 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ViralPow most frequently mention customer service, good quality, and great prices. ViralPow ranks 22nd among Marketplace sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
4
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What reviewers want you to know

Positive highlights

  • The customer service and shipped products were efficient and timely.

Critical highlights

No critical highlights yet

How would you rate ViralPow?
Top Positive Review

“My order via Amazon wouldn't work and I was directed to their web page. 100% trustworthy. THanks Vir”

Rochelle B.
6/2/20

My order via Amazon wouldn't work and I was directed to their web page. 100% trustworthy. THanks ViralPow It was good but did not like other pop up items to purchase when I was checking out. Great love the work you do and all my family uses your company! God Bless! So far my experience was very easy. Hope I'm pleased with the product. First time user but would recommend this site. Ease of shopping, great prices, and sent to my desired location

Top Critical Review

“BreatheX Pro Series Mask”

Michael F.
5/28/20

Ordered mask 2 months ago and still haven't received my mask. Haven't had any luck with when it might arrive. Horrible customer service. I wouldn't purchase anything else from them.

Reviews (212)

Rating

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user rochelleb52
1 review
25 helpful votes
June 2nd, 2020

My order via Amazon wouldn't work and I was directed to their web page. 100% trustworthy. THanks ViralPow
It was good but did not like other pop up items to purchase when I was checking out.
Great love the work you do and all my family uses your company! God Bless!
So far my experience was very easy. Hope I'm pleased with the product.
First time user but would recommend this site.
Ease of shopping, great prices, and sent to my desired location

Thumbnail of user oliviac523
1 review
0 helpful votes
April 27th, 2023

Awesome customer service experience,Everyone was very nice.definitely placed an order again.Clothes are stylish and high quality, great price

Service
Value
Shipping
Returns
Quality
Thumbnail of user erickp65
4 reviews
0 helpful votes
July 19th, 2022

Good store! Thank you for your work! You do it really qualitatively, for which you are very grateful. Always willing to go the extra mile, call back, clarify, etc. Prompt feedback and competent advice. I can recommend.

Thumbnail of user biancak22
1 review
22 helpful votes
June 1st, 2020

Easy to order. Huge variety. Fast delivery
Everything has been great! Always a good selection of products old and new. Each product is adequately explained. The site is easy to navigate Very happy with their prompt customer service and will certainly buy from them again as I feel in safe hands.

Thumbnail of user fayed40
1 review
30 helpful votes
May 28th, 2020

I had purchased a Christmas gift and never had received it... a couple months had gone by and a team member from ViralPow contacted me to see how I liked my gift. I had told them what happened and they replaced it for me! Talk about customer service! I will continue to shop with ViralPow because the products are not only awesome but so is the team behind them! Thanks so much :)

Thumbnail of user alexisg104
1 review
25 helpful votes
June 1st, 2020

Convenient and pleasant even though I haven't received my order yet but the customer service is always there to send an update about my package. Thanks!

Thumbnail of user cecilles
1 review
25 helpful votes
May 28th, 2020

It was an enjoyable but nerve-racking experience since I didn't know to trust viralpow and had heard bad things about it. In the end it turned out great. They were honest, the price low and the product was delivered on time as promised and in good condition on the agreed or projected day of delivery. It was exactly as depicted in the picture, too. So overall a good, safe, secure, trustworthy experience.

Thumbnail of user rileym85
1 review
19 helpful votes
June 1st, 2020

Very nice option. I hope the quality and delivery matches the experience on your website
You should incorporate shipping in the asking price, it looks better for marketing purposes

Thumbnail of user madellea
1 review
0 helpful votes
June 5th, 2020

Price, style, quality and delivery speed... Isn't that what we all want and hope for when we go about choosing any product or company? All of these areas were covered when I ordered from Viralpow.com Exactly what I sought out to purchase! But I have to know... How did they get FedEx to deliver so fast that MY masks WERE SMOKING coming off the back of their truck?! Literally free shipping with delivery within 48 hours... Beat that Amazon... Thanks guys, I'm officially yours now..

Thumbnail of user michaelf1656
1 review
17 helpful votes
May 28th, 2020

Ordered mask 2 months ago and still haven't received my mask. Haven't had any luck with when it might arrive. Horrible customer service. I wouldn't purchase anything else from them.

Thumbnail of user larryb851
1 review
0 helpful votes
June 10th, 2020

Excellent Service! Staff was very helpful and friendlyOrdered a tee shirt for my sons birthday over a month ago. I gave time because of current climate however to ask customer services a simple question via email on where a bouts of tee shirt after so long I don't think unreasonable only to be ignored! I think their works uniforms are black and white stripy jumpers and masks! Do not use! Common courtesy goes a long way!

Thumbnail of user rashidw2
1 review
0 helpful votes
June 10th, 2020

I am very happy to shop with a Navy Veteran... my beloved was Navy. He's been promoted to Jesus but his body is buried in Fayetteville National Cemetery! Praise God! I would like to make a suggestion though. I would love to see some T-shirts about us being spiritual warriors for Jesus! Because that's what we are and we need to take back or spiritual authority in the church in the body of Christ! God bless you all!

Thumbnail of user gracek161
1 review
1 helpful vote
August 26th, 2020

I waited 3 months to receive my order and then it would NOT even fit my child!
Was told to send it back to CHINA at my own expense in order to receive a refund.
It's been over 2 months now and PayPal is refusing to help with my refund!
DO NOT do business with this horrible company
Based in CHINA!

Tip for consumers:
Buyer Beware
Made in CHINA and terrible product!!

Products used:
Was told company was based in FL before I ordered and PayPal assured me they would back up their return policy. Two months have passed and still NO refund or PayPal credit

Thumbnail of user jenniferp794
1 review
0 helpful votes
June 10th, 2020

Great! As someone in the marketing industry, my only suggestion I could offer would be to streamline your marketing platform. Invest a little less into the numerous promo codes and such, have one shipping price per order (we all know you overcharge on shipping for more than one shirts), or have a discount program for multiple shirtsthat go to multiple addresses and such. Also, invest a little bit more into social media marketing (I can help you out!) and PPC ads on Instagram.

Thumbnail of user jennyw181
1 review
0 helpful votes
June 12th, 2020

I really enjoy shopping with them, your items are mostly unique. Only wish not so expensive, however I manage to spend money! Live on fixed income. Your buyers do a lovely job. Have a blue coat in bag waiting to be further reduced, that would help if wanted items in bag for long time would still be more affordable. Overall, love it all and thank you. Cheers!

Thumbnail of user aileenw19
1 review
0 helpful votes
June 12th, 2020

I saw a lot of negative reviews. Almost makes me wonder if they were posted by competitors since the Dr Martens boots I ordered for my girlfriend were brand new and perfect. From what I can tell, they are just selling previous years version of shoes. Box was stamped with a manufacture date of 2015. But what normal person would care about that? Still Brand new! Shipping was as promised and on time. Will definitely do more business with them.

Thumbnail of user daggerh
1 review
0 helpful votes
June 5th, 2020

Everything was perfect! Ordering was a breeze, it shipped immediately and I received a 5 star product!
We will definitely order again!
I received my package yesterday. Delivery was in reasonable time, even with covid19. Very happy. Was a little issue, but got same day response to sort it out. Very satisfied about the clothes. Good quality for cheap price. And good service from patpat. Will definitely order again! Very satisfied!

Thumbnail of user kevina818
1 review
0 helpful votes
June 5th, 2020

Very easy to navigate and many options available specially for hard to find tire sizes. Free shipping and pricing is a BIG Incentive to purchase tires online from Tirerack.com
Reason I chose this business: You carry a specific brand and size of tire that I've been very interested in. You also offer free shipping and your prices are highly competitive. The various payment options and delivery to either an installer your personal address is also very convenient.

Thumbnail of user phillipg118
1 review
0 helpful votes
June 3rd, 2020

I emailed your company for help. The most wonderful & patient lady answered & helped me with my order step by step. She is an absolute GEM & the perfect person for that job. As for the instructions, they were clear & very simple to follow. Thank you for making it so, especially for dinosaurs like me who are somewhat lost with modern technology. Kind regards, Phillip Goldbatt.

Thumbnail of user joej463
1 review
0 helpful votes
June 8th, 2020

Always have the shirt and masks I am looking for and usually a promo code which is ALWAYS NICE! Bought from here just once previously and was extremely satisfied, so fingers crossed it happens again this time
Reason I chose this business: Reviews are good and was very happy with my previous very first time purchase.
Reason I chose this product: Smelled it in a department store, loved it but could not afford their price tag!

Thumbnail of user hanzos
1 review
0 helpful votes
June 4th, 2020

Painless Transaction
Just received my first ViralPow delivery and couldn't be happier. Quality and price were excellent. Items look exactly like what you see on the site. My only issue was with the time it took for my items to arrive. With the current covid situation I knew I would be waiting a little longer than normal but I sent an email to them with concern. Susan Davis dealt with my request swiftly and professionally and was satisfied with her response.

Thumbnail of user kevinl1157
1 review
0 helpful votes
June 1st, 2020

Well what can I say, bubbly, friendly helpful. Words cannot express how much help i received from your customer support. What a pleasure to have someone assist and advise me about my order. Thank you so much.

Thumbnail of user karens1555
1 review
0 helpful votes
June 3rd, 2020

The only positive reviews are from employees or bots or someone writing fake reviews. Ordered masks and never received them. Good job soon you will be on American Greed. Nothing about a con artist, thief, liar, cheat, scum, and smegma. Do NOT ORDER this company is crap. I am going to come back and haunt everyone affliated with the company and haunt everyone for the rest of your pathetic empty shallow lives. The definition for a truly unpleasant person or entity not to mention the british word for stupid.

Thumbnail of user laram75
1 review
0 helpful votes
June 12th, 2020

I like what I have read about your product. I hope it will be delivered here fast enough for the event. She sure needs that shirt and masks. Really simple. Looking forward to my delivery.

Thumbnail of user bradleys207
1 review
0 helpful votes
June 9th, 2020

It's the real thing at a good price and quality product delivered right away at your doorstep. Very quick and easy to checkout website with no hidden charges whatsoever. Totally recommended!

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