• Visikids

Visikids

Overview

Visikids has a rating of 1.55 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Visikids ranks 193rd among Baby Clothes sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    8
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
4
See all photos
How would you rate Visikids?
Top Positive Review

“Super good”

Julie S.
5/7/21

Very quick delivery and excellent quality. Super good. Like it a lot. Look same as photo. I would recommend to anybody to come take a look - you won't be disappointed.

Top Critical Review

“Total scam, do not order from them!”

Ann S.
10/15/22

This company is NOT legit! Don't waste your time or money. If you even end up getting your order you'll notice that their clothes are cheaply made and not something you want to dress your kids in. Good luck trying to get a hold of them for a return - they won't answer emails if the email even make it through (almost all emails I've sent bounced!).

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user anns1447
1 review
2 helpful votes
October 15th, 2022
Verified purchase

This company is NOT legit! Don't waste your time or money. If you even end up getting your order you'll notice that their clothes are cheaply made and not something you want to dress your kids in. Good luck trying to get a hold of them for a return - they won't answer emails if the email even make it through (almost all emails I've sent bounced!).

Tip for consumers:
DON'T USE THE SITE!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user jordanl421
1 review
2 helpful votes
March 14th, 2023
Verified purchase

The worst customer service, they even got aggressive when asking questions. They sent me the wrong item and won't refund me or send me the actually item. Avoid these people for your safety, I can't believe how terrible they treat customers. Regret buying anything from them. Told them I was okay sending back the wrong item but they wouldn't pay for shipping due to THEIR mistake, why should I pay for shipping to China. Wish I would have seen their reviews before making any purchase from them.

Tip for consumers:
Buy from another company

Service
Value
Shipping
Returns
Quality
Thumbnail of user alanas146
1 review
2 helpful votes
September 25th, 2023
Verified purchase

Photos are highly filtered - both shades and appearance of fabric quality were misrepresented. Quality and colouring is cheap and basic. Not worth the cost or the wait (three weeks +).
Service issues - wrong size received on one item, and one shade was completely different on another item. The other two items were not very similar to the pictures.
The Order Confirmation email had no order number or order details. Added proof of purchase which was a generic email. Thankfully I had take a screenshot of my items ordered to check sizes so contacted the email. Will see what answer I get.
No tracking was given, and there was no packing slip with return / item details in the package.
I'm lucky I received anything, as this vendor seems like a scam. I do most of my shopping online, and this has been a disappointment.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacquelilnet
2 reviews
4 helpful votes
August 26th, 2023
Verified purchase

Ordered clothes in May for my son. Items never arrived. I never got a replacement or refund. They just told me to keep calling the post office.

Tip for consumers:
Robbery, don't spend your money for nothing in return.

Products used:
Baby clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidb1544
2 reviews
1 helpful vote
March 2nd, 2024

This company is a scam. I left a review on the item I bought and it was never published. Wonder why none of their items have reviews!? That's why. I got The Rolling Stones romper and washed it before putting it on my son. After two hours the "stones" part fell off and now the lips are peeling off. I asked for a replacement and they said "washing th clothes is not a quality problem" and denied my request. How are we supposed to not wash these clothes FOR CHILDREN!? This site needs to be removed. They are stealing peoples money for horrible quality that look nothing like the pictures.

Tip for consumers:
Customer service is terrible. They state on the website they allow returns but it’s a lie. They refused my return even though my item was damaged.

Products used:
Baby Rolling Stones Romper

Service
Value
Shipping
Returns
Quality
Thumbnail of user ariv17
1 review
2 helpful votes
February 18th, 2023

We ordered an item for an event and here we are nine days later still no active tracking. No one to talk to or assist. They offer some whatsapp number that no one responds to. Don't waste your time and money here and shop at a normal store and pay a normal price and enjoy a normal product

This is a classic china company taking advantage of the greater world

Tip for consumers:
DONT USE THIS COMPANY

Products used:
little dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user ferrynater
1 review
2 helpful votes
April 20th, 2023

This page was reported on my buyer beware. They used her child's photos without her permission and blocked her. They also faked having products by using images from other sellers.

Thumbnail of user lanar136
1 review
2 helpful votes
September 30th, 2023

Ordered and charged same day. No response from site. Needed bank to take off charge for no items delivered. SCAM! Wanted to rate 0 stars.

Tip for consumers:
Pure scam. No customer service

Products used:
None since none arrived but was charged

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreas1190
1 review
3 helpful votes
March 22nd, 2021

Hello! I'm a proud mama who ordered clothing for my baby's 1st birthday. IT NEVER ARRIVED. And when I'd request tracking info, it was in Chinese & never had a specific location. Unfortunately, there's no customer service phone number listed online.

DO NOT BUY FROM THESE SCAMMERS!

Thumbnail of user samantha.harrison1190
1 review
0 helpful votes
March 22nd, 2024

They will take your money and not send you the pieces you order. They also ignore emails about your order. Do not buy from them.

Thumbnail of user julies1658
1 review
0 helpful votes
May 7th, 2021

Very quick delivery and excellent quality. Super good. Like it a lot. Look same as photo.

I would recommend to anybody to come take a look - you won't be disappointed.

Thumbnail of user manliom1
1 review
0 helpful votes
April 13th, 2023

Absolutely LOVING how adorable these stuff are!Shipping may take longer than if you order from Amazon but I love everything I received!

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user zid
ZI D.
Typically does not respond to reviews

How do I know I can trust these reviews about Visikids?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.6
12 reviews
Have a question about Visikids?