• VolunteerMatch

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Overview

VolunteerMatch has a rating of 2.1 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. VolunteerMatch ranks 56th among Charity sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate VolunteerMatch?
Top Positive Review

“We're A Real Organization That Gets Real Volunteers From VolunteerMatch”

Eleanor S.
10/10/23

I came on here to write this review to represent the organizations that DO benefit from VolunteerMatch. This is the number one way I find people to join my native wildflower seed collection initiative. I did notice yesterday that there is a pattern to some of the "interested potential volunteers" that come through, and after reading this review, I realize that these are probably scammers - scammers that I never hear from because my volunteer project doesn't involve any exchange of money - people just show up to collect native wildflower seeds. Anyhow - yes, I think on any website, there will be scammers, unfortunately. So we all just need to keep our wits about us. But VolunteerMatch is legit, and my volunteer-based program would have folded without it.

Top Critical Review

“Scammers”

James S.
7/6/22

So far there have been two+ scammers trying to scam my nonprofit organization on volunteermatch.org. They would contact me and ask if I could send them my organization letterhead and they would fill in the volunteer service hours for their school or college. The first scammer said they need volunteer hours for college, then she changed her story she needed volunteer hours for a court order it was required, and when I asked her what is the lawyer's name she came back never mind it was not for a court order. The spelling in her email was off. 2nd scammer was pretending a college student at a local college and she might have taken a student's identity and pretended to be that student and she wanted my organization letterhead. I contacted volunteermatch.org about these issues and they do not care at all they allow these scammers to get right with things I told them campus police are involved and volunteermatch.org said they never heard anyone scamming nonprofits on volunteermatch.org

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user lilyb202
1 review
1 helpful vote
January 6th, 2024

I have been on Volunteer Match for a year, and I've attempted to contact 6 different events/organizations to volunteer with. Only one responded, and the rest didn't bother. So, my honest opinion is that the majority of the opportunities listed don't exist.

Service
Quality
Thumbnail of user jamess6714
1 review
0 helpful votes
July 6th, 2022

So far there have been two+ scammers trying to scam my nonprofit organization on volunteermatch.org. They would contact me and ask if I could send them my organization letterhead and they would fill in the volunteer service hours for their school or college. The first scammer said they need volunteer hours for college, then she changed her story she needed volunteer hours for a court order it was required, and when I asked her what is the lawyer's name she came back never mind it was not for a court order. The spelling in her email was off.

2nd scammer was pretending a college student at a local college and she might have taken a student's identity and pretended to be that student and she wanted my organization letterhead.

I contacted volunteermatch.org about these issues and they do not care at all they allow these scammers to get right with things I told them campus police are involved and volunteermatch.org said they never heard anyone scamming nonprofits on volunteermatch.org

Service
Value
Shipping
Returns
Quality
Thumbnail of user verac21
1 review
11 helpful votes
March 19th, 2018

I went to VolunteerMatch.org to volunteer tutoring for homeless children. I was asked to provide my personal info with a premise I will be provided info as to where to go etc. Instead, after I provided my personal info, which a do very rarely, I was displayed an input box to type in a message (!) to VolunteerMatch. Frankly, that feels either like a scam or a very purely run organization. Shame on them.

Thumbnail of user es
1 review
0 helpful votes
October 10th, 2023

I came on here to write this review to represent the organizations that DO benefit from VolunteerMatch. This is the number one way I find people to join my native wildflower seed collection initiative. I did notice yesterday that there is a pattern to some of the "interested potential volunteers" that come through, and after reading this review, I realize that these are probably scammers - scammers that I never hear from because my volunteer project doesn't involve any exchange of money - people just show up to collect native wildflower seeds. Anyhow - yes, I think on any website, there will be scammers, unfortunately. So we all just need to keep our wits about us. But VolunteerMatch is legit, and my volunteer-based program would have folded without it.

Quality
Thumbnail of user raneea
Ranee A.
88 reviews
196 helpful votes
January 3rd, 2019

I tried volunteer match to get out into the world but it was not the most pleasant experience. I applied for several local experiences. I would go into the business for an interview only to find out they were never forwarded the interview. Then I was treated like a tresspasser.

I tried a few volunteer positions. They said this was what they were looking for only to be crammed into another position all together. Most of the business watched me like a hawk (i.e. trespasser) to make sure I was doing what I said I was doing. This got old after a while.

One organization didn't work well because you had to go on site go past three heavy locked doors of security, ask the on duty attendant to use their key to open a dusty dilapidated cabinet so you could write your volunteer hours in. This I never new I had to do so I ended up getting fired from this position. I knew I got close to the recommended hours but when they audited the book they changed hands and no one thought twice to think my hours were off.

All I know is Volunteer Match taught me never to volunteer again. You're not supporting God's kingdom and you're supporting the wrong right. Stop wasting your time here.

Thumbnail of user kdc3
1 review
6 helpful votes
January 18th, 2019

They require you to login and give them quite a bit of your personal information to look at volunteer opportunities. Really!

Some of the non profits looking for volunteers have Executive Directors making $200K off the backs of volunteers.

Thumbnail of user aj252
1 review
5 helpful votes
July 5th, 2019

It's pretty darn normal for site to ask you for your info.
They need a name to call you.
Organizations need a way to contact you.

The process was like 2 minutes. They aren't asking you for your SSN or stuff like that. Heck, they asked less stuff than Facebook or Google does.

I'm setting up a profile to recruit volunteers and I agree with the site's policies. I go through the simple questions and give them my legal nickname.

I really would rather not disclose my nonprofit event info to anonymous people. Nonprofits arent flea markets or craiglist. We need trustworthy people, concrete ways of communication, and dedication.

I feel like if you're up to some sneaky stuff, going on the site cus you wanna anonymously harass nonprofit events, then you would be scared about giving away a name and phone number.

Thumbnail of user michellep18
1 review
8 helpful votes
Thumbnail of user nataliek1
1 review
14 helpful votes
February 14th, 2011

My review was negative and was flagged by the ornanization. It was looked at and found acceptable, so it was left up. The ornanization then appealed claiming that I was "airing personal grievances." My review and those of five other people were removed without any notice or explanation. I contacted the site and explained that while I did have negative personal feelings towards certain people in the organization, my review was about the work of the organization and how well it fulfilled (or didn't) its stated mission and not to get personal. I did not get any substantive response. It seems that once these review sites cave to the pressure to have negative reviews removed, they don't feel the need to explain, work out a compromise, or even be basically courteous.

Thumbnail of user kathleenb5
1 review
4 helpful votes
July 18th, 2013

As an organization, I have been posting our volunteer needs on VolunteerMatch.com for some five plus years. The volunteers we get are amazing, we are blessed thanks to VolunteerMatch.com. The one thing I have learned since being in the nonprofit business is you cannot be all things to all people! There are a lot of people out there trying to make money off of the nonprofit organizations and VolunteerMatch.com is not one of them. In addition, every concern I have ever submitted to the organization has been responded to the same day and to my satisfaction! I consider them to be a great asset to the nonprofit world!

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About the business

Search Volunteer Opportunities. VolunteerMatch is the #1 volunteer-engagement network. Find volunteer information and listings in your local community now!

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2.1
10 reviews
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