• VortexDirect

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

VortexDirect has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. VortexDirect ranks 39th among Boats sites.

How would you rate VortexDirect?
Top Critical Review

“Bogus warranty”

Wendy K.
8/15/16

We purchased an RV cover with a 3 year warranty. It was destroyed before 2 years, so I emailed and was told they would honor the replacement warranty. However, when I returned it a few months later, they said they had discontinued the item so were refunding me 1/3 of the original cost since I had owned it 2 of the 3 years. How is this a full warranty? The substitution item is 50% more expensive than the original.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user wendyk28
1 review
1 helpful vote
August 15th, 2016

We purchased an RV cover with a 3 year warranty. It was destroyed before 2 years, so I emailed and was told they would honor the replacement warranty. However, when I returned it a few months later, they said they had discontinued the item so were refunding me 1/3 of the original cost since I had owned it 2 of the 3 years. How is this a full warranty? The substitution item is 50% more expensive than the original.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about VortexDirect?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about VortexDirect?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business