• VulcanStrength

VulcanStrength

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Overview

VulcanStrength has a rating of 3.93 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VulcanStrength most frequently mention home gym. VulcanStrength ranks 46th among Fitness Equipment sites.

  • Service
    4
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
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How would you rate VulcanStrength?
Top Positive Review

“Great Customer Sevice and Equipment!”

Alex K.
9/21/20

I placed my order when the Covid first hit in March and everyone was scrambling for exercise equipment in the USA! The shipping was delayed but all that was clearly spelled out on the website and the email confirmations I got. Equipment was received within some days after it shipped ( more delays due to Covid with fed ex). Once received everything was great. I have now almost completely equipped my home gym with Vulcan. Check their pre-order and In stock pages to save some time.

Top Critical Review

“Customer Service is MIA”

jeff k.
3/10/21

I ordered a bench from Vulcan in November 2021, originally expected to be delivered in January 2021. Received an email that delivery to Vulcan was delayed to 8 March 2021. I understand that delays happen, but I have not heard from them since the late January email that gave the March delivery date. I've tried calling and messaging multiple times with zero response. I admittedly can't comment on the quality of their products, but their customer service is horrible.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user alexk475
1 review
0 helpful votes
September 21st, 2020

I placed my order when the Covid first hit in March and everyone was scrambling for exercise equipment in the USA! The shipping was delayed but all that was clearly spelled out on the website and the email confirmations I got. Equipment was received within some days after it shipped ( more delays due to Covid with fed ex). Once received everything was great. I have now almost completely equipped my home gym with Vulcan. Check their pre-order and In stock pages to save some time.

Thumbnail of user deborahd667
2 reviews
3 helpful votes
December 2nd, 2020
• Updated review

I have since had numerous positive order experiences with Vulcan Strength. Items were delivered in a timely fashion and are of high quality. I wanted to update the review as I do recommend their equipment.

Good products very poor customer service
June 25th, 2020
• Previous review

I ordered items during a high volume time, and understandably, availability, etc. were delayed. Once products came available, however, after ordering and getting charged but no confirmation and trying to call customer service I was disconnected multiple times. They just didn't want to respond. VERY poor customer service for someone who placed a high dollar amount order.

Thumbnail of user william6
8 reviews
3 helpful votes
May 25th, 2019

Beautiful show room, knowledgeable staff, and the equipment is top of the line! I went looking for a barbell and left wishing i could buy the whole place.

Thumbnail of user mikeh2598
1 review
0 helpful votes
February 3rd, 2023
Verified purchase

Ordered commercial DBs from them that do not fit on a standard commercial grade DB rack. They list specs on them in mm, so I was told I should have used Google to convert the measurements. Their solution was to sell me new rack. No Thanks, very poor business practice. Product should be clearly listed as not being able to fit your existing gym racks.

Tip for consumers:
Make sure you read all the fine print and convert the metric measurements into inches. Don’t assume that the product is what would be considered standard in the gym industry.

Products used:
Dumbbells

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucasr25
1 review
1 helpful vote
May 2nd, 2017

Impressed with the quality of the weights and their support was very fast when I had questions... happy with them. Recommended!

Thumbnail of user lawrencea14
1 review
1 helpful vote
May 7th, 2016

Picked up the 140kg Competition Bumper Plate Set locally in Charlotte. It's about a 30 minute drive for me, but they give 15% off for local pick up so the savings were worth the drive for me. Let me say first off that all the people at Vulcan know their stuff and it shows. It was refreshing to talk to people who actually designed the plates and use them! Rather than someone just reading specs off a sheet. They were super nice and made everything really easy. I ordered over the phone in the morning and my order was read for pick up by lunch time! They carried it all out to my truck which was super thoughtful considering I wasn't dressed for lifting just coming from work, lol. When I got the plates home later that night I was beyond impressed with the quality. The rubber is super nice and the way the steel discs sit deep into the rubber really makes a difference when lifting. They just feel so much tighter and balanced than my other bumper plate set which is a Rogue/Pendlay training style set. I have been lifting competitively for about 5 years now so I feel like I have seen my share of comp bumpers and I rate Vulcan among the best I have used. We are planning on having a USAW sanctioned event at our gym and we will be using the Vulcan plates. They met all of the USAW specs in weight and dimensions. Looking forward to using these for several years!

Thumbnail of user petert45
20 reviews
26 helpful votes
April 29th, 2015

When I was planning to set up a Crossfit gym in my home garage, one of my friends recommended Vulcan Strength Training Systems for purchasing the equipment, and I must say Im glad I chose them. Vulcan Strength has a huge inventory of Crossfit equipment that I could choose from as per my requirements and interests. Their high-performance products are competitively priced. In addition, they have excellent delivery services thats fast and efficient. All I had to do was place an order online and pick up the products at their location without paying any shipping charges. Vulcan strength is committed to delivering the best, and strives to achieve complete customer satisfaction. I would strongly recommend their name to other fitness enthusiasts looking for high-quality Crossfit equipment for sale.

Thumbnail of user robertj69
4 reviews
1 helpful vote
April 2nd, 2015

I have been a Crossfit admirer all my life, and when I decided to set up my own Crossfit home gym, the first thing that concerned me was investing in appropriate and high quality training equipment. I was looking for a reputed and trusted fitness equipment provider, and one of my friends suggested Vulcan Strength Training Systems. I must say, I couldn't have found a more reliable provider. What sets them apart from others is their unparalleled effort and dedication to complete customer satisfaction. Vulcan Strength strives to provide the best quality Crossfit gym equipment available in the market at the most affordable prices. What's more, I can simply place an order online, and they have my products ready for pickup at their location without any shipping charges. The product quality and service standard maintained by Vulcan Strength is undoubtedly appreciable.

Thumbnail of user johnl236
1 review
1 helpful vote
July 6th, 2015

If you're a workout freak like me and cant end your day without spending an hour or two at your nearest gym then you're the man who's definitely healthy irrespective of the fact that whether you're wealthy or wise at all. Am in love with Kettlebells and they are my latest inclusion in my collection of home gym equipment from Vulcan Strength. A great gym equipment for increasing the full body strength emphasizing on legs, lower back, shoulders and core. They offer several weight classes, from small to frigging huge and all the measures are in kilograms. The handles are of decent size and is comfortable for everyone. They all have e-coatings and can stand the best in the test of time. The best part lies in the fact, there's no need to have any such kind of expertise on the kettle bells. Just hang around the gym and you'll get to know what to do with them at least that is how I found out.

Thumbnail of user jeffk687
1 review
0 helpful votes
March 10th, 2021
Verified purchase

I ordered a bench from Vulcan in November 2021, originally expected to be delivered in January 2021. Received an email that delivery to Vulcan was delayed to 8 March 2021. I understand that delays happen, but I have not heard from them since the late January email that gave the March delivery date. I've tried calling and messaging multiple times with zero response. I admittedly can't comment on the quality of their products, but their customer service is horrible.

Products used:
Vulcan Prime Adjustable Bench. Hasn't been delivered, so I haven't used it yet.

Service
Shipping
Thumbnail of user sergeyk17
1 review
2 helpful votes
September 12th, 2015

Bought a v3.0 Vulcan elite bar to add to my collection, which includes a vulcan standard, werksan, pendlay, and an old york bearing bar. The elite bar shipped in a sturdy tube and well packed. Was packed in a light oil which i just cleaned off with some water and liquid soap, then dried the bar off real good. Spin was more than adequate from the beginning, and this bar was really tight. I dont have any bar that is this put together. You can shake it violently and there is absolutely no rattle. The whip on the bar is crazy. Anything i do over 120kg has to use collars or the plates just silide off due to the bar flexing so much. Found that out the hard way :) Now I am just waiting for their pro bearing bar to go on sale so I can snag one of those.

Service
Value
Quality
Thumbnail of user joew41
6 reviews
7 helpful votes
February 17th, 2015

I have been a health conscious person all my life and one of the biggest dreams was to own a home gym. The very first product that I purchased was an Olympic Weightlifting bar. Being a sports enthusiast too, I was always in love with this great piece of strength training equipment. However, prior to buying, I came across many duplicate and low grade Olympic Weightlifting bars in the market. Though they looked similar, I was not sure that they would deliver on performance. Moreover, I wanted to get it from a place that was reputable and would help me with post purchase services. The Olympic weightlifting bar from Vulcan Strength is better in the sense that it has a revolutionary bushing system that offered one of the smoothest rotations in existence. Plus, there was a lifetime warranty on the bar which I was looking forward to as it was a costly piece of equipment. Vulcan Strength is a great place to shop for strength training equipment.

Thumbnail of user deanb56
1 review
2 helpful votes
December 19th, 2015

I have found the econ color bumper plates to not meet the 25 grams weight variance in 6 of 14 plates ordered over two transactions. The worst was 7.4 ounces heavy (207 grams). In my latest transaction Vulcan refuses to replace an underweight plate with the statement "we cannot guarantee the weight variance on the econ color bumpers" This is with their web site still advertising the 25 gram claim. I verified my weight exactly the same by independent UPS scales. They did offer a complete refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnnyr22
1 review
4 helpful votes
July 28th, 2015

Bought a Vulcan 3.0 bushing bar and had problems from the beginning. Bar was chipped and stained and looked used.

Spin on bar has almost diminished entirely after only 3 months of light use.

Asked for repair, refund, and exchange and was denied all requests. Beware of the so called "lifetime warranty."

Stuck with defective bar and no recourse. Not satisfied with this company's equipment or service.

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About the business

655-H Pressley Rd, Charlotte NC 28217 Vulcan Strength Training Systems Vulcan Strength Training Systems brings years of strength training experience to its proprietary brand of top quality strength training equipment. With it's superior design for...

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