Windstream

I was having a lot of trouble online, due to address not being validated, but Arturo was able to take care of me over the phone. I'm very thankful. Michael

I have been calling with no success for 2 days to discontinue internet service with them. I can't believe people use this monsters' services. We need a higher speed and they don't provide it in our area, so we have to discontinue with them and proceed with another service. This is the most ridiculous situation I ever experienced. I encourage people to go with any other service, but windstream. They go higher and higher with the monthly charges without any notification. I fed up from this awful company of losers. I can't believe I am experiencing such ridiculous situation with this company. And these idiots simply don't respond the phone calls. Stay away! Update: I finally reached them after 3 days of calling. Why they didn't answer to my phone number, because the new billing cycle was approaching. They answered after my new billing period just started and I have to pay a new entire month. So, don't trust this gross where on their website says how they love us, their customers, and don't charge any penalties and discontinue service right away per our request. If you want to get rid of this "service", be sure you do it before your new billing cycle begins. Also, write down the confirmation number that your service will be discontinued on the specific date. I don't know who owns this company and don't want to know, the headquarters is somewhere in AR. Says me a lot. The people who leads this company understand NOTHING in business. This company has to disappear from the market.