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Do not use, had a bath delivered, huge spilt in the bath, sent it back, they then rang us and said they no longer had the bath in stock so would repay us the money for the bath. 2 weeks later still waiting for the money, cannot buy a new bath for the new bathroom till the money is returned. Customer service is terible, will only deliver 9 -5 monday to friday. You try and ring them you cannot get through to them. May offer good prices but do not touch them with a barge pole.
Do not use, had a bath delivered, huge spilt in the bath, sent it back, they then rang us and said they no longer had the bath in stock so would repay us the money for the bath. 2 weeks later still waiting for the money, cannot buy a new bath for the new bathroom till the money is returned. Customer service is terible, will only deliver 9 -5 monday to friday. You try and ring them you cannot get through to them. May offer good prices but do not touch them with a barge pole.
The original system was fine but didn't come with the cistern, I ordered the system from world of baths to go with the toilet, it was the wrong type and the plumber had to make a frame for it. The flusher system broke (not WOBs fault) but after 3 months of trying to get a new part they have sent the wrong one!
World of Baths are sorry for the experience you had. Our Customer Service is always there to assist on any issue. We try and resolve all complaints within a short period or send out a replacement if required. Hence, we have 99 percent of satisfied customers who return to us, for our keen prices and our quality products. We are here to assist our customers best we can. We hope to offer a better service in the future.
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At World of Baths, we aim to please, our main objective is to ship all items on the same day as ordering. To maintain a high quality of service, we only sell items that are physically in stock and advise customers on dispatch times for any given produc...
Reena D. [Worldofbaths.co.uk Rep] World of Baths are sorry for the experience you had. Our Customer Service is always there to assist on any issue. We try and resolve all complaints within a short period or send out a replacement if required. Hence, we have 99 percent of satisfied customers who return to us, for our keen prices and our quality products. We are here to assist our customers best we can. We are proud of the team and service we offer and sadly your comments are not a true reflection of our service or our company.