World of Greenhouses

Personal interest in my order by telephone call. I haven't received my order yet but was given directions for shipping damage review. We'll see.

So far, this is working out very nicely. Great product. We messed up the instructions for assembly and they were really nice to email us new instructions. Would buy from them again in a heartbeat.

This is a very large rain barrel, but it's easy to maneuver so the installation is not difficult. It comes with the hardware, solid brass spigot. I set it on a concrete, 24" x 30" pad, after leveling, tamping and putting down a paver pad so it will stay level. It's perfect. Well worth the investment and the time to install. Love it! Thank you!

I purchased the Palram Canopia Victory Chalet and asked to return it prior to shipping due to finding many reviews on other sites showing the greenhouse collapsing and breaking during low winds. I told World of Greenhouses that I wanted to purchase a more durable Janssen's/Exaco greenhouse that is more durable and at least 3x more expensive. They took over a week to refund my first purchase and charged me a 5% restocking fee that they said they wouldn't be charging me. Why would I want to spend even more money here?

The little cold frame was sized as described. My complaint centers on a few things. (1) the little wire tie downs are virtually worthless in my windy location. I will make my own. (2) website does not say you need to seal pieces with PE tape. (3) website does not say you need to seal pieces with suitable caulk. Finally, lack of written assembly instructions (pictures are just not good enough), especially when assembly pictures do not say you have to put assembly screws through the polycarbonate material for them to fit properly.

The gentleman was pleasant and answered all my questions. Went well. I really have nothing else to say, since I can't recall everything that went on during that conversation. He did ask why I was interested in this particular green house and that is it.

Seller had the best price and shipped a very large item in a week. Boxes were in great condition and I would definitely order again. Thank you!

Good quality, great way to organize. Just perfect... My wish come true! The price was right and shipping was fast and free

Fast delivery. Great customer service! Easy instructions. Took me all weekend to put up between doing other things. Looks beautiful. Can't wait to plant it.

Awesome company to work with. The only problem was that the packages are sent via USPS and my mailperson doesn't like anything larger than a letter so the packages were left blocking things to the point of not being able move them without a lot of difficulty. Obviously not a problem with Grandio, just more lousy service from the Post Office.

Staff were helpful and courteous, understood my situation requiring delayed shipping to Paradise, ca. Very responsive to my e-mails.

Very happy I chose this company.

What a great organization to work with. Thrilled with their customer service. I haven't been able to put the garden together yet (a ton of rain here in North Carolina) but it looks very straight forward. Their customer service department was able to help get the order to me right away. Thank you so much!

Great customer service. Easy to follow direction and to build. I would order from them again. Fast delivery.

Just received my green hoyse. It arrived all in tack. Have not constructed it yet, busy putting put Christmas lights.
Must say however if the green house construction and operations goes as well as the ordering and delivery I will be very pleased.

I ordered 2 urn planters. They arrived quickly and the packaging was great. Absolutely no damage. I would definitely ordered from them again.

I ordered a greenhouse cover 4 weeks ago. I received immediate confirmation. I tried emailing and calling. No response. I will cancel my order.

We like the kit for mini greenhouse. It was a little difficult to figure out how to fit it together and to make the holes line up for screws. I can let you know more when it gets used!

The greenhouse is an excellent product. It is well made and will serve our purpose of keeping animals away from our plants.

I ordered our greenhouse on a Monday and had it delivered on Thursday! We haven't put it up yet but if the quality is anything like the service... all I can say is WOW!

Purchased a 6x3 garden box online. Received an immediate (automated) confirmation of purchase. After eight (8) days and repeated attempts to contact someone at the company, using multiple email addresses asking for an update, I never received a single response. I finally requested that my order be canceled -- though guessing that request will be unsurprisingly unfulfilled.

As others have said already, it's one thing to have bad customer service; it's another thing entirely to have *no* customer service.

Even though a few molding pieces were broken, Eli at World of Greenhouses handled it so well and the end product was beautiful! Easy to follow direction and to build. I would order from them again.

Charging a card before the order ships is not ok, worse after all my attempts to contact them for a simple order update there is zero responses. I would cancel my order but can't reach anyone. Bad customer service is one thing but no customer service is something else.

Have dealt with Eli. Customer service was very good -phone calls and e-mails.
Just waiting for greenhouse to be delivered by Little Cottage.