World of Judaica has a rating of 3.23 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. World of Judaica ranks 2nd among Jewish sites.
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I finally received my Tallit and I love it so much! At last, I can wear it in my most sacred moments... it's so gorgeous and I can't have enough of it! I had to have it in my items! When I wrap it around my shoulders and recite the blessing, I feel like I have a special presence beside and over me. I am totally overwhelmed by how holy is its meaning. Thank you for letting me have it! Blessed love and Shalom Miriam
I ordered a shofar on 24 September 2021. I contacted the company after a little over a week. It took a couple of days, but they did get back to me. I was told my order would be processed in a few days. Tomorrow (Friday) will be 22 days since I ordered the shofar. I did not read reviews till after I placed the order, I know, I should have read the reviews before I ordered. I am not impatient, but my trust in this company is diminishing. The only good part about this order so far is I paid with PayPal, and PayPal has always been prompt in dealing with claims and problems. I thought since this was an Israeli company, they would be prompt and forthcoming. I guess the company is a reflection of the world. I would contact the company again, but they may send me a shofar poor in quality to get rid of me. I'll give a few more days. I will update this if anything changes. Oh, I forgot to mention, I selected expedited shipping. I doubt this will happen as well.
I finally received my Tallit and I love it so much!
At last, I can wear it in my most sacred moments... it's so gorgeous and I can't have enough of it! I had to have it in my items!
When I wrap it around my shoulders and recite the blessing, I feel like I have a special presence beside and over me. I am totally overwhelmed by how holy is its meaning.
Thank you for letting me have it!
Blessed love and Shalom
Miriam
Everything arrived in tip top shape - wrapped safe enough to endure the trip across the sea! Beautiful jewelry and authentic items from Israel. Even when there a problem with billing - I received excellent and kind service and things easily got resolved.
I ordered a mezuzah as a gift. I got no response when I queried the delivery date (6 weeks after it was supposed to be mailed). I got an email 2 months later quoting a reference number and saying that my parcel was sent with Deutsche Post - the number never checked out and NOBODY replied to the various emails I sent. No surprise - the mezuzah has STILL not arrived - 5 months after World of Judaica debited my bank account. STAY VERY FAR AWAY. SCAMMERS!
I love World of Judaica and all of their products, they are so beautiful I can never decide what to get. And they have everything you can imagine. Its a real world of Judaical products, from food to decorative items, they have the best quality and product I have ever seen in shops like this. I saw the bad reviews here and truly cant understand them, they have always shipped what I ordered in time and very well wrapped.
Very satisfied with service and overall customer experience. Their inventory is huge and has something for everybody. I will always check out their options before making my final decision. They always delivered what they promised.
Years ago I ordered with this company and never got my stuff. RecentlyI tried again: 2 items, one of which turned out to be 'not available' I chose another. After a MONTH I got word that the items had been sent. But only the one menorah I exchanged arrived. Letters got unanswered, no reaction whatever. $64 down the drain. Thank you very much, You really know how to do business..
I order items cost $160 1 year ago and no response from them since.
I asked for a refund but they don't reply to you at all. I believe they are scammers
I had received my items today and they are beautiful! I highly recommend World of Judaica!
Kind regards,
Mirian
The selection on the website is beyond overwhelming. So many unique & interesting items. I got few things as a gift and it was such a hit! They also packaged it very safe ;)
Say that items are in stock and that shipping would take 6-10 days only to later, after requesting an answer to where your product is, send an standardised message that the manufacturer has problems and is taking longer. After a couple of weeks our product finally arrived. Others seem not to have been that lucky.
Stay away from them!
I was extremely pleased by the service rendered by "World of Judaica." I ordered a book, which was delivered very swiftly in excellent condition. I was highly satisfied by the price charged and the quality of the printing. I would definitely recommend "World of Judaica" to anyone seeking fine Jewish books.
Charged my credit card for a duplicate order (due to their glitchy website). I returned the duplicate per their instructions, but they never refunded my money! Initially apologetic, they have since refused to respond to my messages and no answer at phone number. Seem to be stealing money regularly from customers.
A real shame, because I liked their products.
With the best prices and consistently prompt deliveries, World of Judaic is my go to sure for ordering class size amounts of items like tzitzit strings.
I ordered something in Jan and then received a tracking order that it had been shipped Problem was that the tracking order was not connected to a real delivery I have tried numerous times to contact them an IF i get a response, it's that they will get back to me with further details. I am still waiting for my product, a decent response or my money refunded. I am finalising a complaint with Pay Pal tomorrow
Tip for consumers:
BEWARE11111
I ordered on October 29th 2015 and have not received my merchandise or even answers to seven emails. They took my money out when I ordered. I don't like being stolen from and expected better from an Israeli company. I will support Israel in another way but no more trust when dealing with companies that steal. I will turn this into the District Attorney's Office along with the other people's emails that have experienced the same scam! I hope they are run out of business!
Absolutely gorgeous Judaica pieces at wonderful prices. The quality of the items on this site is wonderful. There are lots of options available. This is a great place to buy gifts for your Jewish friends and family. I would recommend this site to everyone!
The Items that I bought are of great quality and I am happy to receive them, yet the post is somewhat slow, but I would say it's maybe the postal service in Israel, that can be the cause of the delay. On the whole Two Thumbs Up and 5 Stars. Please keep up the great work.
2 Months ago I ordered with this company and never got my stuff, no customer service at all! Try to contact them for yourself, you never get a reply
Dear Avi,
We apologize for the delayed response and inconvenience caused with your order.
We will contact you by email and, make sure we find a good solution for you as we aim to keep all of our customers happy with their experience.
Kind regards,
World of Judaica
I cannot tell you how disappointed I am. I have not received my product after 31 days, when estimated delivery was 11 to 19 business days, no tracking info, no response despite my efforts to contact them at every resource listed on the website. The only thing I did receive is a debit to my bank account.
I notice the overwhelming number of one star reviews given by others, so I also recommend that people do not patronize this business.
Very beautiful necklace. Arrived on time. Solid sterling silver. I'm very pleased w/World of Judaica.
I bought two Judaica items from them and both were delivered fast, in perfect condition... both are beautiful pieces. Can highly recommend the site/merchant.
I bought a havdelah set for my nieces bat mitzva 3 months ago. She did not receive all of the pieces. Despite calling repeatedly and emailing repeatedly I got no calls back. I finially was able to live chat and got a response. Now with multiple ignored emails I am finially getting sort of a response. Unfortunately they keep saying they need more information which I have sent 4 times and I still either get ignored or told they didn't get my email.
We are very sorry to hear about the inconvenience encountered with regards to your order.
Please know that this is not the norm of our operations but rather come from unforeseen circumstances from suppliers, order season, courier etc.
Rest assured all our departments are working together to handle each order as efficiently as possible.
Let me handle your order from here to guarantee hands on service.
Please send me your order number so I can check your order status.
Looking forward to hearing from you!
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com
I ordered almost $300 worth of items in November and I have yet to receive them. I sent the "customer service" dept. 5 emails and left 5 voice mails, all of which have been totally ignored. Needless to say, I now have 4 family members who will be opening up their Hanukkah gifts this year. This business and these people give Jewish people a bad name. They are a total disgrace. Someone needs to investigate this company. They are thieves. Taking money but never sending the products they say they sell.
I've been ordering from here for 3 years now and I have always been very happy with everything that I've purchased. They have excellent customer service too! I would definetly recommend for anyone looking for original and unique gifts for those of the Jewish faith.
I found my wife's wedding ring through this catalog, my wife no one has a ring nearly as beautiful and respectful of our relation ship. The service received has always been excellent and items purchased have meet our needs as expected. Regarding Jewish items I will always come to World of Judaica.
Jewish Gifts & Judaica products are available online! Browse the Judaica store & find the perfect Jewish items and gifts. We have something for everyone! Browse now!
Dear Loes,
We apologize for the delayed response and inconvenience caused with your order and will be happy to look into it and resolve this matter.
We will appreciate you to bear patience for a few days more.
Kind Regards,
World of Judaica