• Wowcher

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Overview

Wowcher has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Wowcher ranks 574th among Marketplace sites.

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How would you rate Wowcher?
Top Critical Review

“Appalling customer service”

Gaynor K.
3/30/21

Nightmare to get hold of an actual person to deal with an order that never arrived. After months of trying they told me my order had 'expired therefore zi couldn't get my money back, even though I had never received what I paid for AND they had never sent me some kind of code to activate my order. Terrible chaotic system and they point blank refused to refund me. AVOID WOWCHER AT ALL COST - they are basically thieves.

Reviews (2)

Rating

Timeframe

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Thumbnail of user gaynork2
2 reviews
14 helpful votes
March 30th, 2021

Nightmare to get hold of an actual person to deal with an order that never arrived. After months of trying they told me my order had 'expired therefore zi couldn't get my money back, even though I had never received what I paid for AND they had never sent me some kind of code to activate my order. Terrible chaotic system and they point blank refused to refund me. AVOID WOWCHER AT ALL COST - they are basically thieves.

Thumbnail of user georgea589
2 reviews
1 helpful vote
July 6th, 2021

I purchased 2 beds through Wowcher from Buyer empire ( another rubbish company).
Part of first bed arrived and it was completely useless so I declined further deliveries and cancelled the second bed.
It's been over 4 weeks and I am still waiting for refund for the second bed and collection/refund for the first)

Every time I send wowcher an email ( by replying to their own emails, I get an email back as if I am starting a brand new complaint. They even try to teach me how to reply to an email. (All automated)
I have asked for somebody to see sense and call me but of course that has not happened.

Nothing from buyer empire and nothing from wowcher.
I need the refund to be able to purchase other beds.
I will be leaving further reviews because I don't think I anyone at Wowcher is going to deal with this anytime soon.

Tip for consumers:
Check the prices of the same product elsewhere - they may be much cheaper.

Products used:
Bed

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