• XM

XM

Overview

XM has a rating of 3.73 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. XM ranks 236th among Currency Trading sites.

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 72.7%
Positive
8
Neutral
0
Negative
3
14
See all photos
How would you rate XM?
Top Positive Review

“Asking the right questions”

Cason C.
4/18/24

I stumbled upon XM and got interested. Based on my research it offers different markets to trade and there are different account types with special trading conditions. I wanted to clarify info on Ultra Low accounts. So, I contacted customer support. The response was quick,yet I did not get full answer to my questions about swaps. Maybe, I gotta ask specific q-ns

Top Critical Review

“Dont deal with this company”

bally m.
2/6/24

Only gullible people "invest" money with dodgy websites with no known business, no reputation etc. No address also a very bad trust index, many bad reviews on the Internet, domain is less than 6 months old, the owner of the domain name is hidden, it's a short life expectancy domain. All thanks to fus.ion.forensicstech They help me recoup my funds...

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user danieln1422
1 review
0 helpful votes
April 20th, 2024
Verified purchase

Thre are very very few brokers that have multiple benefits. But even among them XM stands out as the one where minuses are almost non existent.
Operating for more than a decade, it means to me that this broker adheres to strict regulations and policies. This in turns guarantted that my capitlal is at safer and secure place.
Further, trading here I am not limited to one or two market classes, I can trade many. It does not mean I trade them all, but I am alert to new market opportunities whether it is in the equities, fx or other markets.
I really like special feature of Turbo Stocks! With increased leverage and lower spreads, I can open big positions.

There is so much more to say about here, but I will mention broker's content rich educational materials that I refer to frequently to refresh trading concepts!

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Daniel,

Thank you for your glowing review! 😊 We're honored to stand out among brokers and provide you with a secure trading environment and diverse market opportunities. πŸ’ͺπŸ€– At XM, we're committed to offering innovative features like Turbo Stocks and rich educational resources to support your trading journey. Your satisfaction is our top priority, and we're excited to continue exceeding your expectations.

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user ballym2
1 review
2 helpful votes
February 6th, 2024

Only gullible people "invest" money with dodgy websites with no known business, no reputation etc. No address also a very bad trust index, many bad reviews on the Internet, domain is less than 6 months old, the owner of the domain name is hidden, it's a short life expectancy domain. All thanks to fus.ion.forensicstech
They help me recoup my funds...

Tip for consumers:
fusionforensicstech helps me

Service
Value
Quality
Thumbnail of user alexandroua
XM T. – XM Rep

Dear users,

We would like to inform you that this review has not been posted by a verified client of XM. We are taking action to take this offline.

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user casonc6
1 review
0 helpful votes
April 18th, 2024
Verified purchase

I stumbled upon XM and got interested. Based on my research it offers different markets to trade and there are different account types with special trading conditions. I wanted to clarify info on Ultra Low accounts.
So, I contacted customer support. The response was quick,yet I did not get full answer to my questions about swaps.
Maybe, I gotta ask specific q-ns

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Cason,

Thank you for reaching out to us! 😊 We're glad to hear about your interest in XM and our account types. We apologize if you didn't receive a complete answer to your questions about swaps. Our team is here to provide detailed assistance, so feel free to ask specific questions to our Customer Experience team via Live Chat or via email at support@xm.com and we'll ensure you get the information you need. We appreciate your patience and look forward to helping you further.

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user marcoh111
1 review
0 helpful votes
April 16th, 2024
Verified purchase

XM is the best broker in providing so many free educational materials about trading. Honestly, I started trading a few months ago and I was looking for a broker that offers qualitative education for traders. Then I stumbled upon XM on one of the financial resources I was reading.
I have learned a lot of new things about trading thanks to XM. I would like to highlight their trade ideas and they publish forecasts everyday. A few days ago I opened a short position on USD/JPY and it went down to 1,5% in one day. I could make a lot of profit by following these ideas and most of them are executed exactly as experts predicted.

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Marco,

Thank you for your amazing feedback! We're thrilled to hear that our educational materials and trade ideas have been instrumental in your trading journey. At XM, we're committed to providing high-quality resources to help traders like you succeed. We're glad to see your success with our forecasts! Keep up the great work, and we're here to support you every step of the way. Happy trading with XM!

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user phamd9
1 review
0 helpful votes
April 16th, 2024
Verified purchase

It is structured great! I like that for each section there is a division for beginners and advanced traders so it is easy to decide where to start, especially if you are a beginner like me and lost in the sea of informationπŸ™‚
I have started with Educational videos. Again, they are well-structured and will take you from zero to her at your own pace. It is good that they are divided into subjects, so you can focus on a particular one and once you master it you can move to the next one. Learning from videos is much more convenient than from ebooks.
Therefore, I recommend the XM learning center. It is a treasure trove for me. Now, I am hooked up on the webinars, which provide more practical examples and examples from real-world trading.

Thumbnail of user alexandroua
XM T. – XM Rep

Hi Pham,

Thank you for your fantastic review! 😊 We're thrilled to hear that our structured learning center has been beneficial for you, especially as a beginner trader. At XM, we strive to provide comprehensive resources for traders at all levels, and we're delighted that you find our educational videos and webinars helpful. Keep exploring, learning, and growing with XM! πŸ’ͺπŸ€–

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user rajan.hld
1 review
0 helpful votes
March 6th, 2024

Hi,
This is a fraud application, please stay away from it.

An incident took place with me in February 2024, I had deposited money into my xm account, but it was not reflected their inspite of money being deducted from my bank.
When we raise a complaint about this, they completely deny that they haven't received it and asked me to send my bank statement for full month.
After providing it their final response is that haven't received it and that to after a month.

In this way they cheats our hard earned money

Products used:
XM traders app

Service
Value
Quality
Thumbnail of user alexandroua
XM T. – XM Rep

Dear Rajan,

We're sorry to hear about your experience and apologize for any inconvenience caused. Ensuring the security of our clients' funds and providing reliable services are our top priorities. We take allegations of fraud very seriously and would like to investigate this matter further.

Could you please update your review with your personal details, you account ID would be enough. This will enable us to look into your specific case and address any issues you've encountered promptly.

Thank you for bringing this to our attention.

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user suhailk15
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Opened an account with XM and made my first deposit! I used a credit card method, for me it is the easiest and most convenient as I am not so experienced trader and dont know much abt other methods.
The process was quite smooth.
I had some q-ns regarding it and contacted customer support, and though they made me wait, they cleared my inquiries.

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Suhail K,

Congratulations on opening your account and making your first deposit with XM! 😊 We're thrilled to hear that the process was smooth for you. πŸ‘Œ Our Customer Experience team is here to assist you with any questions you may have, and we're glad they were able to clear your inquiries, albeit with a bit of a wait. If you ever need further assistance or have more questions, feel free to reach out to us anytime. Happy trading with XM! πŸ’ͺπŸ€–

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user mrsmerveyasar35
1 review
0 helpful votes
February 19th, 2024

Regarding my xmglobal transaction account number *******, a bonus was added to my account after I made a deposit. After this process, I followed my positions by trading. I actively carried my transactions until the next day and tried to move my Gold positions towards my TP target. After completing my target, I submitted a withdrawal request. In the e-mail sent by Based on the work I did on the chart, my withdrawal transaction was rejected due to reasons unrelated to me, such as an IP conflict, my profit share was deleted, and an e-mail was sent to me stating that only the principal amount would be refunded. I do not accept the accusations made against me, it does not allow you to withdraw money. Until the withdrawal request, no warning or e-mail was sent to me. Even though I informed the company via e-mail that I had no information about the account mentioned under the name of IP conflict, I did not receive any positive response. Xm Global does not pay my withdrawal request of $3451 along with my principal. Δ° sent dozens of mails to them to pay but no response,all documents are attachted

Tip for consumers:
Despite all my efforts and requests, they only refunded my deposit amount. They deleted my profit share from my account and blocked my access.

Products used:
gold,currencies trading

Thumbnail of user alexandroua
XM T. – XM Rep

Dear MERVE,

We apologize for the inconvenience you have experienced. At XM, we take withdrawal requests seriously and aim to ensure a smooth process for our clients. We understand your concerns and would like to investigate this matter further. Please provide us with your account details via our secure communication channels so we can address this issue promptly. Your satisfaction is important to us, and we are committed to resolving any issues you may encounter.

XM Team πŸš€
BIG. FAIR. HUMAN.
--------------------
Dear MERVE Y,

Upon thorough investigation of your case, we found that both of your accounts (numbers ********* and *********) were marked with Bonus Abuse status on 05/01/24, as outlined in our Terms and Conditions. This status indicates that there were concerns regarding the usage of deposit bonuses for 'cash-back arbitrage' activities, which is a violation of our bonus terms.

As a result, our Anti-fraud Department took the necessary action to close all of your trading accounts held with our company and nullify all trades carried out in those accounts. This decision was communicated to you via email, and you were advised to submit a withdrawal request for your remaining balance.

The investigation also revealed that your account was connected with a previously blocked account, which aligns with our policy to prevent bonus abuse and maintain the integrity of our trading environment.

The email communication you received clearly outlined the consequences of any attempt to open a new account and emphasized that profits may be adjusted accordingly. This action was taken to ensure compliance with our Terms and Conditions and to uphold the fairness and security of our platform.

We understand that this may be disappointing news for you, but please know that our decisions are made with careful consideration and in accordance with our policies.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and provide any clarification you may need.

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user kabirn2
1 review
0 helpful votes
April 19th, 2024
Verified purchase

I have finished a trading course recently, not on this platform, and that's not even important in this context. One of the first lessons we were taught was how important it is to choose the right broker, and there were tips on what to look for.
One of them was to get in touch with the customer support and see how they will respond. XM has excellent support!πŸ‘

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Kabir,

Thank you for your kind words! 😊 We're thrilled to hear that you've had a positive experience with our Customer Experience team. At XM, we strive to provide excellent service to our traders, and we're glad that our Customer Experience team has met your expectations. If you ever need assistance or have any questions, feel free to reach out to us anytime. Happy trading with XM! πŸ’ͺπŸ€–

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user juant280
2 reviews
0 helpful votes
September 16th, 2022

I used their broker for few years back. I found good service from them. But in News times, it didn't execute accurately. Overall, It was good experience with them.

Tip for consumers:
You can check their demo trading before joining with them for live trading.

Products used:
forex

Service
Value
Quality
Thumbnail of user alexandroua
XM T. – XM Rep

Dear Juan,

Thanks for taking the time to share with us your feedback!

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user saleemt
1 review
0 helpful votes
April 17th, 2024
Verified purchase

I started learning about investment since 2021 and I have read many financial books about investing in the stock market and I have learned many things from Peter Lynch, John Templeton, Ray Dalio and many other famous investors that succeed in investments in the long term distances.
After a while when I felt that I am ready to invest in stocks I thought it was time to find a suitable broker for me. Then I stumbled upon XM and they offer a lot of shares for investors. Now I made up my investment portfolio of the USA, UK and Germany stocks.
I bought Apple, Volkswagen and Rolls-Royce stocks and my portfolio growth is 25% of my initial investment. By the way, the commission for opening positions could be lower. I have always wanted to invest like Warren Buffet and to be honest I am really happy that I came to this level where I have my own investment portfolio. Thank you very much for making my dream come true XM!

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Saleem,

Congratulations on building your investment portfolio and achieving such impressive growth! We're thrilled to have played a part in making your investment dreams come true. 😊 At XM, we strive to offer a wide range of investment opportunities and will take your feedback on commission rates into consideration as we aim to continuously improve our services. Keep up the fantastic work, and we're here to support you every step of the way on your investment journey! πŸ’ͺπŸ€–

XM Team πŸš€
BIG. FAIR. HUMAN.

Thumbnail of user caios7
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I have a lot of trading experience and I understand well what is the difference between financial instruments.
My account is with this broker for several reasons. And of course one of them is 1:500 leverage for trading cryptocurrencies.
To be honest, I know few brokerage companies that can provide the same amount of leverage.
Yes, the greater leverage, the greater risks. But I'm sure that risks are not signficant if you trade correctly.
Crypto trading has special features. For example, it should be taken into account that trading of this asset continues on weekends. And moreover, you need to be careful on weekends.
Because some assets, such as bitcoin, has high volatility over weekend some times.

Thumbnail of user alexandroua
XM T. – XM Rep

Hi Caio S,

It sounds like you have a solid understanding of trading and are making informed decisions with your broker choice. Thank you for sharing your insights and experiences! If you ever have any questions or need assistance, feel free to reach out. Happy trading with XM! πŸ’ͺπŸ€–

XM Team πŸš€
BIG. FAIR. HUMAN.

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Thumbnail of user alexandroua
XM T.
Typically responds within 18 days

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3.7
13 reviews
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