ZoogVPN

Ouch! Cannot even join. The email, which you need to join the service for their free 10GB/mo deal, has not cone thru, despite waiting hours. It is not blocked or in my spam folder/deleted email box. I will update with how long it took email (if it comes), but it appears, if you want to pay, you can use right away, ofc. No way am I paying until I check out their free service.

A review website found that the customer service once you are a member (a paying memberl
Is not great. I tried, myself, to get help from them on the help page,; but there is nothing there about not getting an email (nothing at all), and I could not readily see a way to contact help myself (so no real live person), until my email is verified. The one way I know that CS reacts? Here on Sitejabber, oddly enough.

I can accept that maybe I not seeing the email, but with no easy way to contact CS that I can find in order to ask questions, here I sit. Maybe they will give me a way to contact them via Sitejabber.

I did try to set up a new account again, thinking I typed my email wrong. Nope, it told me I had not verified my email yet. What email!?!?! I have never not gotten the email before, very interesting.

Waiting on 5 hours for email... Tick tock...

Took my money. Claims they didn't. Lets me reset my password however when try login server can't find associated email? Bear in mind email is perfectly okay when resetting? Sent multiple copies receipts of my purchase and them taking my money, now no response at all.

I tried out Zoog on their free version and l was impressed with what I saw and then once I had paid the subscription for two years the customer service seemed to disappear completely. I have still yet to get my problem solved where the VPN disconnects for no reason leaving my computer connection open to the internet.

Great way to access home and keep in touch with sites only available in home country
Easy to work and very useful as a self employed person needing access to UK

Well, to start I may not be the most computer savvy person in the world but I signed up a few yrs ago forgot about renewal and hit with a charge unexpectedly, oh well.
So I thought that I would be proactive and renew before hand, smart me got a better price, now the vpn is looking for a password that I don't know.
Spent some time chatting online, kept getting bumped with no resolution, then I emailed to support and it's been a week or more with no word back, shall I cancel...?!?!

Add this I'm not robot is for losers...!
You sent me the email requesting feed back.

Had really miserable experience in dealing with tech support, they respond after 1-2 days and will not give proper solution to fix the issue. Pathetic service... I recommend not to waste your time and energy in dealing with this VPN service

I have used a couple of VPN suppliers and were very good. But ZOOGVPN beats them for having a stable platform. I have had no buffering issues at all. ZOOGVPN is easy to install, I was watching my favourite UK shows with 6mins, that includes unpacking and setting up. The quality of picture is excellent even when viewing on my mobile. I took advantage of the 3 year promotion, which has saved me around £200 per year. That has got to be a great offer. Highly reccomended.

I have been using Zoog VPN for over a year now and started using it when I was traveling extensively. It does the job well and works well.

I think the customer care team are very quick in replying to any query and the speeds have been very fast and I am satisfied with the service I have received since I have signed up to 5he se4vuce.

I'm not tech friendly but the ad made it seem so easy. It wasn't for me and even though it said try it for 7 days for free, it was not true in my case. In less than 5 hours I requested a refund, but was denied.

Generally speaking is ok but I do not like being disconnected about every hour and then automatically connected

Fast connectivity. Good Android and Windows apps. However would be great if commonly used browser extension are also provided.

Bought specifically for the claim of access to IPlayer while abroad. No connection from 2 different countries while travelling

Although your service is normally satisfactory and your support to my queries
Is also satisfactory, there are some occasions in which I have some difficulty
To get connection with London servers and the answers you give take a longer time... and I have some evenings with no possibility of watching the
Channels I like.

Very pleased I got BBC iplayer, will be purchasing in near future

Since last year there seems to be less accessible servers.
Also I cannot get BBC iplayer...

I was going to try a month free to check if it was what I want it, but in the chat the man who spoke with me made me an upgrade for 1 day in order to be able to watch ITV and BBC programmes, but when that day of premiun ended, I had no more the rest of the month free I was going to test, so very dissapointed at that

Awaiting a refund will update if i receive it

Even when the UK TV broadcasters change their IP tests', to see where you are located, they respond quickly with an email request to "replenished the pool of IPs please".

I like that ZoogVPN supports all platforms, so you are not limited to just one type of device. The service works as expected. Streaming is hiccup-free. Also, their customer support is nice. No problems so far. Definitely recommended.

Work as I expected fast and secure Mac app need some improvements Android app work greatly keep going your vpn will be the first

Very nice VPN for watching Netflix and I have tried many. Certainly not many offer great service at such prices. Highly recommend for watching Netflix for US, UK, Canada etc...

I am grateful to have Zoog on my devices. When the opportunity arises, I highly recommend to friends and acquaintances. Zoog is reliable and I am able to faithfully connect to my favourite stations consistently. Thank you for a great product!