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Bought kids shoes which fell apart completely after two months. Holes in the sides showed up after a month of light to moderate use. By the second month the body of the shoe was separating from the rubber rendering them unusable.
Sent an email regarding the poor quality assurance, but they never bothered to respond.
Adam W.'s review of Dream Pairs earned 5 Very Helpful votes
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Shoesook grest but came up very small and they won't refund full amount. I am both shocked and...
I do have one pair that I ordered from Amazon, which I did like. However I try to minimize my...
Hello Adam,
Thank you for sharing your experience with us. We’re so sorry about the issues you’ve been having with our shoes. We will forward your feedback to our manufacturer to reinforce quality control.
In our attempt to offer you better service and retain you as one of our valuable customers, we will extend our best help to get you taken care of.
We would like to discuss this with you so that we can make things right. Could you contact us for further communication? We will try our best to provide you with a satisfactory solution.
You can email us at contactus@dreampairshoes.com.
We appreciate your opinion and look forward to seeing you soon here.
Sincerely,
Dream Pairs Customer Service Team