Buy the tickets from anywhere else! We bought the tickets for cirque du soleil to celebrate valentines. Show was cancelled on the day so we were informed when we arrived (wasted money for parking and petrol) royal Albert hall refunded those costs - this company issued the vouchers for the cost of tickets and didn't despite multiple attempts of contact responded to emails. Show for the subsequent days was booked out and now I have nearly 200£ in vouchers which I have no use for!