Thumbnail of user ah609

a h.

Contributor Level

Total Points
81

1 Review by a

  • Buyee

3/20/22

In february i purchased a twice lightstick for their concert from jyp japan and used buyee for the international shipping. I was not informed of any of their terms & conditions before or after purchase nor were their terms and conditions stated anywhere on their website. I realized that it had been awhile since i paid for my item and saw that i had gotten several emails about paying for shipping arrangements (which i have never even heard of before.) i emailed back saying i wanted to cancel my item because the shipping was $35 + many other ludicrous fees. They stated that i cannot cancel my order because once the purchase has been conducted, any changes or cancellations are not accepted (again never heard of not being able to cancel a package, ridiculous). After several emails back and forth, they are now stating that if i would like to discard my package i have to pay for the package again and pay for several absolute ridiculous fees, most of which seem to simply be made-up for them to make even more money off of users. I also tried removing MY credit card from my account on their website and am unable to because of outstanding payments, which again is absolutely insane and considering i own that credit card i should be able to remove it no matter what. Please never ever ever use this website as you will only be met with fees upon fees, unhelpful customer support workers, and scamming.

Tip for consumers:
don’t

Products used:
didnt get my product & no longer want it due to the obscene amount of fees

Service
Value
Shipping
Returns
Quality

a Has Earned 1 Vote

A H.'s review of Buyee earned a Very Helpful vote

a hasn’t received any thanks yous.

a doesn’t have any fans yet.

a isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user michaels12734
Michael S. reviewed Buyee
3/15/24

They do not take any responsibility for the goods they sell or promote. I have once again, even...

Thumbnail of user chrisn1294
Chris N. reviewed Buyee
2/19/24

For higher priced items, Buyee does not provide support should the item arrive damaged, defective...