Don't think to be backed up by the bank if for some reason you used their card to pay for services or products and you don't get what you paid for.
I bought some Lifepo4 batteries from Alibaba which came banged up and not performing like advertised and after over a month disputing the transaction with Alibaba and trying to get a refund by sending back the batteries or getting a replacement, I opened a dispute using Capital one who dropped it because I couldn't provide all these:
*Second Opinion.
*Proof of Return/Cancellation.
*Any additional information related to your dispute
Response to the Merchant's Documentation.
Where am I to get a second opinion about batteries that are banged up and not performing like they should with pictures to prove my saying, I even offered to send a video as proof testing the batteries?
How am I to send a proof of Return/Cancelation if Alibaba Website is not cooperating at the first place?