I placed an order for a delivery on Saturday and recommended time slots to make sure the recipient is there. Recipient wasn't there because they attempted delivery when I said recipient wouldn't be there. But could they at least leave the flowers? I wish. Sunday - no delivery. Monday was a bank holiday. They wanted it to be delivered on Tuesday. For a birthday that was on Saturday. In this business, just like any delivery business, reliability is the key.
Oh, almost forgot. To top it all off they didn't have exactly what I ordered in stock and they said they replaced it with something similar.
I cancelled the order and requested a refund. Never again with this company.