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AJ M.

1
Level 1 Contributor
Houston

Contributor Level

Total Points
249

3 Reviews by AJ

  • AT&T

5/19/23
Verified purchase

I visited the Kingwood, Tx AT&T Store near Houston. I bought a new watch that I originally went in for, and signed up for Direct TV that THEY encouraged because I commented my current provider is incompetent. The manager said he would be at my house two days later to install. (Direct TV doesn't do this.) He never set a time, never called me—never showed up. I called twice that day—no call back from anyone in the store. No one cared, and no one made any effort to save the AT&T account of decades. I realized the whole thing was a sham to sell a product—it was cruel. I reported the incident to both AT&T and Direct TV—and every review site I can find. Of course, I also canceled the DT account and "installation." I will never shop there again and will look for a new wireless company. Don't be cruel to hardworking customers: we bite.

Service
Value
Shipping
Returns
Quality
  • Kroger

9/4/22
• Updated review

I left Kroger a couple of years ago, but made the mistake of trying them again. Kroger is only a few blocks whereas my current store is 3 miles. So I thought I'd dash in to see if the store I used to shop at before they became insufferable had improved. Nope. This time when the cashier badgered me to fill out the fuel card form, and I said I didn't want to, he held up the line and continued nagging, when I wanted out of the store. Then he LAUGHED at me and dragged customers in line into it. "Why doesn't she want the card?" And so this woman behind me also started laughing. I'm still stunned by what happened.

I told a floor manager as I was leaving. But since it's a mgt thing to get people to use the card, nothing wil change. I don't even use that gas station. So I will never return to Kroger. I'd rather drive the 3 miles to the store that treats me well every time.

Poor Service Equals customer loss.
1/12/22
• Previous review

The title says it: back to back rudeness, excuses for poor management, failure to adequately staff checkouts and stock shelves etc. More excuses and failure to assist. I suspect this long known institution is going out of business. I even wrote the home office: they were "sorry." I am with a different store today and am treated with respect in a large and well-stocked business. So long Kroger.

  • Coldwater Creek

8/6/17

Just got fall cat though I stopped buying years ago when they had all the shakeups and stopped selling great clothes. They used to have amazing clothes, jewelry etc; then some new buyer with zero taste started offering boring, ugly outfits from someone's basement apparently. Just awful. I would check back periodically, but still ugly. This new cat shows some change, but sorry; I do not trust this store or brand anymore. They'll go belly up again. Soft Surroundings and local boutiques for me now.

AJ Has Earned 9 Votes

Aj M.'s review of Coldwater Creek earned 5 Very Helpful votes

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